Photo: John Phelan · CC BY 3.0West Springfield Town’s library lends 4.7 print items per resident, against a typical 3.7 for libraries its size
West Springfield Public Library serves West Springfield Town’s 28,501 residents. Last year it lent 135K print books and media and logged 83K visits.
What stands out about West Springfield Town’s library
Read from the library’s own yearly report. The page puts what stands out first.
What’s behind West Springfield Town’s civic life grade
On library visits, community nonprofits and volunteering, West Springfield Town is ahead of 16% of U.S. towns, #263 of 283 in Massachusetts. All three inputs sit below most U.S. towns; library visits come closest to the middle.
Most U.S. towns with similar household incomes ($52K–$87K) score higher, so income alone doesn’t account for it.
Civic life counts registered nonprofits, library visits and online volunteering groups, so it can miss civic life that runs through congregations, mutual aid or neighbors looking out for each other.
Library visits: IMLS Public Libraries Survey, FY2024. Nonprofits: IRS Exempt Organizations Business Master File, October 2026. Volunteering: Social Capital Atlas (Opportunity Insights), from data by Meta Platforms, Inc.; Chetty et al., Nature 2022. How TownRatings grades civic life →
68 community nonprofits are registered in West Springfield Town
2.4 per 1,000 residents, against a U.S. town median of 3.7. The largest group: civic groups, clubs & veterans.
Community nonprofits, by kind
Counted from the IRS list of tax-exempt organizations by mailing address (fractions where a ZIP code spans towns). Congregations are counted apart (27 here), since whether a church registers depends on its denomination, not the town. 2 more name a national or statewide reach and are left out.
5.2%
5.2% of West Springfield Town’s Facebook users aged 25–44 belong to a volunteering or activism group, against 7.9% in the typical Massachusetts town and 7.5% nationally.
Volunteering: Social Capital Atlas (Opportunity Insights), from data by Meta Platforms, Inc.; Chetty et al., Nature 2022. ZIP-code figures, weighted by where West Springfield Town’s residents live; 2022.
Ahead of most similar-size libraries on 5 of 7 measures
Per resident, against libraries serving 25,000 to 100,000 people across the U.S.
West Springfield Public Library serves 28,501 people, so it’s measured against U.S. libraries serving 25,000 to 100,000.
Every hour the doors are open, about 48 items go out
Fiscal year 2024. The library’s own count.
Almost half the print loans are kids’ books
135K print loans last year. The library didn’t report its e-book and e-audiobook loans.
Each of the 84K books and other items on the shelves went out about 1.6 times last year, on average.
Borrow from home with your card, plus research databases: courses, journals, genealogy and more.
About 4 kids’ programs a week
Story times, clubs, classes and events, by who they’re for.
Programs last year by age group
story times and programs a week for ages 0–5, on average.
children’s books and media borrowed per child under 18 in West Springfield Town last year.
Find it
West Springfield Public Library, 200 Park Street, West Springfield.
No late fees. E-books and audiobooks from home. Loans renew on their own if no one’s waiting. Research databases: courses, journals, genealogy.
New in West Springfield Town? The Handbook →Hours are the survey’s yearly average. Check the library’s own site for today’s hours.
For every $1 it spends, the library lends about $1.29 worth
Set what you’d borrow in a month. It starts at what the average West Springfield Town cardholder borrows.
Typical for a library this size: $40. Operating budget $1.6M.
Last year the library lent and hosted about $2.1M worth of books, e-books, programs and Wi-Fi on a $1.6M budget.
Fine-free. No late fees on books returned late.
Retail prices are typical, rounded down: a new book $17, a kids’ book $12, an e-book or e-audiobook $15, a movie rental $4, a class or program $10, a computer or Wi-Fi session $3. The average cardholder’s month = the library’s yearly loans, attendance and Wi-Fi sessions ÷ its 16,047 cardholders ÷ 12.
Libraries next door
West Springfield Town ranks 2nd of 6 for borrowing per resident. Tap a town to see its library.
| Town | Library | Loans per resident | Hours | Civic life |
|---|---|---|---|---|
| Agawam Town | Agawam Public Library fine-free | 5.0 | 59 | C |
| West Springfield Town | West Springfield Public Library fine-free | 4.7 | 54 | C− |
| Chicopee | Chicopee Public Library fine-free | 4.6 | 100 | D |
| Westfield | Westfield Athenaeum fine-free | 3.6 | 57 | C− |
| Springfield | Springfield City Library fine-free | 1.7 | — | D |
| Holyoke | Holyoke Public Library fine-free | 1.2 | 51 | C |
Loans = print + digital items borrowed in the library’s fiscal year, per person it serves. — = no library of its own, a county or regional system (its numbers cover many towns), or no report. Civic life: — = not graded (unincorporated places, whose nonprofits can’t be placed by mailing address, or towns with fewer than two of the three inputs).
What this data can and can’t tell you
From the Public Libraries Survey, fiscal year 2024.
- Digital loans not reported. Massachusetts libraries often don’t report e-book loans, so borrowing here is print only.
Hours are the survey’s yearly average; libraries are compared with others serving about as many people. How TownRatings uses library figures →
Questions about the library and civic life in West Springfield Town
Does West Springfield Town have a public library?
Yes. West Springfield Public Library, 200 Park Street, serves West Springfield Town’s 28,501 residents (the survey’s count) and is open about 54 hours a week, averaged over the year.
Is West Springfield Public Library fine-free? Does it lend e-books?
Yes to both: no late fees, and e-books, audiobooks and research databases with a card (the library’s 2024 survey report).
How busy is West Springfield Town’s library?
It logged 2.9 visits and lent 4.7 print items per resident in 2024, against a typical 2.6 visits for libraries serving 25,000 to 100,000 people.
What is West Springfield Town’s civic life grade?
C− West Springfield Town is ahead of 16% of U.S. towns on civic life, #263 of 283 in Massachusetts. The grade combines library visits per resident, community nonprofits per 1,000 residents and the share of adults 25–44 in volunteering groups. It’s a character grade, so it isn’t part of the overall grade. How it works.
Book talk
Reading, story times and the library in West Springfield Town.
Libraries: Institute of Museum and Library Services, Public Libraries Survey, fiscal year 2024. Each library reports its own numbers. Distances are straight-line from the town center. “What your card is worth” uses typical retail prices and is an estimate, not an official figure.