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Chicopee, MassachusettsPhoto: Quintin Soloviev · CC BY 4.0
Chicopee Public Library

Chicopee’s library runs 11 programs per 1,000 residents, against a typical 14 for libraries its size

Chicopee Public Library serves Chicopee’s 54,980 residents from 2 locations. Last year it lent 254K print books and media and logged 130K visits.

449 Front St., Chicopee 01013 · about 100 hours a week
DCivic lifeAhead of 14% of U.S. towns · #269 of 283 in Massachusetts. Library visits, nonprofits and volunteering.
Borrowed a year
254K
4.6 per resident
Visits a year
130K
2.4 per resident · Below typical (2.6)
Programs & events
619
about 12 a week · 13K attended
Cardholders
46%
25,552 cards
Open
100 hrs
a week
In brief

What Chicopee’s library is like

Open about 100 hours a week

The main library is open about 100 hours a week, averaged over the year. Every hour the doors are open, about 35 items go out. The buildings ↓

Programs lean toward adults

62% of the 619 programs last year were for adults: classes, talks, clubs and events. 173 were for children. Kids & programs ↓

This summary is written from the numbers on this page. Numbers are the library’s own report to the Public Libraries Survey, fiscal year 2024.

Civic life grade

What’s behind Chicopee’s civic life grade

On library visits, community nonprofits and volunteering, Chicopee is ahead of 14% of U.S. towns, #269 of 283 in Massachusetts. All three inputs sit below most U.S. towns; library visits come closest to the middle.

D
Civic lifeA character grade: shown, never part of Chicopee’s overall grade.
All U.S. towns we grade (17,556)Ahead of 14%
FewerMore
Massachusetts towns we grade (283)Ahead of 5%
U.S. towns with similar incomes, $47K–$78K (8,210)Ahead of 13%

Most U.S. towns with similar household incomes ($47K–$78K) score higher, so income alone doesn’t account for it.

Civic life counts registered nonprofits, library visits and online volunteering groups, so it can miss civic life that runs through congregations, mutual aid or neighbors looking out for each other.

How sure. Graded on any two of the three inputs instead, the letter would range from D to C−. The volunteering share is a 2022 estimate from Facebook users aged 25–44.

Library visits: IMLS Public Libraries Survey, FY2024. Nonprofits: IRS Exempt Organizations Business Master File, October 2026. Volunteering: Social Capital Atlas (Opportunity Insights), from data by Meta Platforms, Inc.; Chetty et al., Nature 2022. How TownRatings grades civic life →

Places to belong

97 community nonprofits are registered in Chicopee

1.8 per 1,000 residents, against a U.S. town median of 3.7. The largest group: civic groups, clubs & veterans.

Community nonprofits, by kind

Arts & culture70.13 per 1,000 · U.S. towns 0.24
Youth, sports & recreation140.25 per 1,000 · U.S. towns 0.52
Civic groups, clubs & veterans350.63 per 1,000 · U.S. towns 0.74
Human services140.25 per 1,000 · U.S. towns 0.59
Education90.16 per 1,000 · U.S. towns 0.43
Health30.05 per 1,000 · U.S. towns 0.16
Environment & animals20.04 per 1,000 · U.S. towns 0.17
Other130.24 per 1,000 · U.S. towns 0.47

Counted from the IRS list of tax-exempt organizations by mailing address (fractions where a ZIP code spans towns). Congregations are counted apart (35 here), since whether a church registers depends on its denomination, not the town. 6 more name a national or statewide reach and are left out.

Volunteering

6.2%

6.2% of Chicopee’s Facebook users aged 25–44 belong to a volunteering or activism group, against 7.9% in the typical Massachusetts town and 7.5% nationally.

Volunteering: Social Capital Atlas (Opportunity Insights), from data by Meta Platforms, Inc.; Chetty et al., Nature 2022. ZIP-code figures, weighted by where Chicopee’s residents live; 2022.

How it compares

Ahead of most similar-size libraries on 2 of 7 measures

Per resident, against libraries serving 25,000 to 100,000 people across the U.S.

Visits per resident 2.4 visits · typical 2.6Lower than 56%
Borrowing per resident 4.6 print items · typical 3.7Higher than 59%
Kids’ borrowing 1.3 kids’ items · typical 1.7Lower than 61%
Program attendance 0.2 attendees · typical 0.3Lower than 66%
Programs offered 11.3 per 1,000 residents · typical 14Lower than 62%
Cardholders 46% of residents · typical 39%Higher than 63%
Spending $37 per resident · typical $40Lower than 54%
Fewer per residentMore per resident
Ranked in MA#209Most-used librariesof 263 towns
#186Most library borrowingof 268 towns
#236Best libraries for kidsof 268 towns
Size group

Chicopee Public Library serves 54,980 people, so it’s measured against U.S. libraries serving 25,000 to 100,000.

A year at the library

Every hour the doors are open, about 35 items go out

Fiscal year 2024. The library’s own count.

130K
visits
2.4 per resident
254K
loans, print + digital
4.6 per resident
619
programs & events
13K attended
26K
library cards
46% of people served
Every open hour35items borrowed
Every week246people at a program
Every day21Wi-Fi sessions
26 staff (full-time equivalent)56 public computers111K books & media on the shelves
What people borrow

Books and media off the shelf

254K print loans last year. The library didn’t report its e-book and e-audiobook loans.

254Kloans
Books & media (adults) 72%Kids’ books & media 28%
How hard the shelves work
2.3×

Each of the 111K books and other items on the shelves went out about 2.3 times last year, on average.

From your couch

Borrow from home with your card, plus research databases: courses, journals, genealogy and more.

Kids & programs

About 3 kids’ programs a week

Story times, clubs, classes and events, by who they’re for.

Schools in Chicopee →

Programs last year by age group

Ages 0–598
Ages 6–1175
Teens23
Adults381
All ages42
Little ones
1.9

story times and programs a week for ages 0–5, on average.

Kids’ books
7

children’s books and media borrowed per child under 18 in Chicopee last year.

13K
people at programs
619
programs
The buildings

2 places to borrow in Chicopee

Chicopee Public Library, 449 Front St., Chicopee.

100
hours open a week
31,600
square feet
111K
books & media
With a card

No late fees. E-books and audiobooks from home. Loans renew on their own if no one’s waiting. Research databases: courses, journals, genealogy.

New in Chicopee? The Handbook →

Hours are the survey’s yearly average. Check the library’s own site for today’s hours.

Other libraries in Chicopee

What your card is worth

For every $1 it spends, the library lends about $2.03 worth

Set what you’d borrow in a month. It starts at what the average Chicopee cardholder borrows.

In a month I’d use…
Books$17 each
1
Kids’ books$12 each
0
E-books & audio$15 each
0
Movies & music$4 each
0
Programs & classes$10 a program
0
Computer & Wi-Fi$3 a session
0
Your card saves you about
$204
a year at retail prices · $17 a month

Who pays for it
$37 per resident a year

Typical for a library this size: $40. Operating budget $2M.

Local taxes 96%State 4%Gifts & other 1%

Last year the library lent and hosted about $4.1M worth of books, e-books, programs and Wi-Fi on a $2M budget.

Fine-free. No late fees on books returned late.

Retail prices are typical, rounded down: a new book $17, a kids’ book $12, an e-book or e-audiobook $15, a movie rental $4, a class or program $10, a computer or Wi-Fi session $3. The average cardholder’s month = the library’s yearly loans, attendance and Wi-Fi sessions ÷ its 25,552 cardholders ÷ 12.

Next door

Libraries next door

Chicopee ranks 3rd of 6 for borrowing per resident. Tap a town to see its library.

12+ loans per resident8–124–8Under 4No library / shared system
TownLibraryLoans per residentHoursCivic life
South HadleySouth Hadley Public Library fine-free7.866A−
West Springfield TownWest Springfield Public Library fine-free4.754C−
ChicopeeChicopee Public Library fine-free4.6100D
LudlowHubbard Memorial Library fine-free3.340C−
SpringfieldSpringfield City Library fine-free1.7—D
HolyokeHolyoke Public Library fine-free1.251C

Loans = print + digital items borrowed in the library’s fiscal year, per person it serves. — = no library of its own, a county or regional system (its numbers cover many towns), or no report. Civic life: — = not graded (unincorporated places, whose nonprofits can’t be placed by mailing address, or towns with fewer than two of the three inputs).

How to read these numbers

What this data can and can’t tell you

From the Public Libraries Survey, fiscal year 2024.

  • Digital loans not reported. Massachusetts libraries often don’t report e-book loans, so borrowing here is print only.

Hours are the survey’s yearly average; libraries are compared with others serving about as many people. How TownRatings uses library figures →

Questions about the library and civic life in Chicopee

Does Chicopee have a public library?

Yes. Chicopee Public Library, 449 Front St., serves Chicopee’s 54,980 residents (the survey’s count) and is open about 100 hours a week, averaged over the year.

Is Chicopee Public Library fine-free? Does it lend e-books?

Yes to both: no late fees, and e-books, audiobooks and research databases with a card (the library’s 2024 survey report).

How busy is Chicopee’s library?

It logged 2.4 visits and lent 4.6 print items per resident in 2024, against a typical 2.6 visits for libraries serving 25,000 to 100,000 people.

What is Chicopee’s civic life grade?

D Chicopee is ahead of 14% of U.S. towns on civic life, #269 of 283 in Massachusetts. The grade combines library visits per resident, community nonprofits per 1,000 residents and the share of adults 25–44 in volunteering groups. It’s a character grade, so it isn’t part of the overall grade. How it works.

Book talk

Reading, story times and the library in Chicopee.

Town Square →
Start a conversation

Libraries: Institute of Museum and Library Services, Public Libraries Survey, fiscal year 2024. Each library reports its own numbers. Distances are straight-line from the town center. “What your card is worth” uses typical retail prices and is an estimate, not an official figure.