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Holyoke, MassachusettsPhoto: Quintin Soloviev · CC BY 4.0
Holyoke Public Library

Holyoke’s library lends 1.2 print items per resident, against a typical 3.7 for libraries its size

Holyoke Public Library serves Holyoke’s 37,720 residents. Last year it lent 47K print books and media and logged 58K visits.

250 Chestnut St., Holyoke 01040 · about 51 hours a week
CCivic lifeAhead of 31% of U.S. towns · #217 of 283 in Massachusetts. Library visits, nonprofits and volunteering.
Borrowed a year
47K
1.2 per resident
Visits a year
58K
1.5 per resident · Below typical (2.6)
Programs & events
429
about 8 a week · 4,236 attended
Cardholders
43%
16,275 cards
Open
51 hrs
a week
In brief

What Holyoke’s library is like

Every town next door borrows more

Holyoke’s library lends 1.2 items per resident. Each of the six neighboring towns with a library of its own lends more, led by South Hadley at 7.8. Libraries next door ↓

Gifts and endowments pay a real share

29% of the library’s income comes from gifts, endowments, fees and other sources, not taxes. Local taxes cover 60%. What your card is worth ↓

Most programs are for young children

69% of the 429 programs last year were for ages 11 and under, including about 1.9 a week for ages 0–5. Kids & programs ↓

This summary is written from the numbers on this page. Numbers are the library’s own report to the Public Libraries Survey, fiscal year 2024.

Civic life grade

What’s behind Holyoke’s civic life grade

On library visits, community nonprofits and volunteering, Holyoke is ahead of 31% of U.S. towns, #217 of 283 in Massachusetts. Holyoke’s count of community nonprofits holds the grade up; library visits pull it down.

C
Civic lifeA character grade: shown, never part of Holyoke’s overall grade.
All U.S. towns we grade (17,556)Ahead of 31%
FewerMore
Massachusetts towns we grade (283)Ahead of 23%
U.S. towns with similar incomes, $40K–$67K (6,011)Ahead of 30%

Most U.S. towns with similar household incomes ($40K–$67K) score higher, so income alone doesn’t account for it.

Civic life counts registered nonprofits, library visits and online volunteering groups, so it can miss civic life that runs through congregations, mutual aid or neighbors looking out for each other.

How sure. Graded on any two of the three inputs instead, the letter would range from C− to B−. The volunteering share is a 2022 estimate from Facebook users aged 25–44.

Library visits: IMLS Public Libraries Survey, FY2024. Nonprofits: IRS Exempt Organizations Business Master File, October 2026. Volunteering: Social Capital Atlas (Opportunity Insights), from data by Meta Platforms, Inc.; Chetty et al., Nature 2022. How TownRatings grades civic life →

Places to belong

143 community nonprofits are registered in Holyoke

3.8 per 1,000 residents, against a U.S. town median of 3.7. The largest group: human services.

Community nonprofits, by kind

Arts & culture210.56 per 1,000 · U.S. towns 0.24
Youth, sports & recreation200.53 per 1,000 · U.S. towns 0.52
Civic groups, clubs & veterans210.56 per 1,000 · U.S. towns 0.74
Human services280.74 per 1,000 · U.S. towns 0.59
Education190.50 per 1,000 · U.S. towns 0.43
Health90.24 per 1,000 · U.S. towns 0.16
Environment & animals30.08 per 1,000 · U.S. towns 0.17
Other220.58 per 1,000 · U.S. towns 0.47

Counted from the IRS list of tax-exempt organizations by mailing address (fractions where a ZIP code spans towns). Congregations are counted apart (37 here), since whether a church registers depends on its denomination, not the town. 2 more name a national or statewide reach and are left out.

Volunteering

7.5%

7.5% of Holyoke’s Facebook users aged 25–44 belong to a volunteering or activism group, against 7.9% in the typical Massachusetts town and 7.5% nationally.

Volunteering: Social Capital Atlas (Opportunity Insights), from data by Meta Platforms, Inc.; Chetty et al., Nature 2022. ZIP-code figures, weighted by where Holyoke’s residents live; 2022.

How it compares

Ahead of most similar-size libraries on 2 of 7 measures

Per resident, against libraries serving 25,000 to 100,000 people across the U.S.

Visits per resident 1.5 visits · typical 2.6Lower than 77%
Borrowing per resident 1.2 print items · typical 3.7Lower than 84%
Kids’ borrowing 0.4 kids’ items · typical 1.7Lower than 87%
Program attendance 0.1 attendees · typical 0.3Lower than 88%
Programs offered 11.4 per 1,000 residents · typical 14Lower than 62%
Cardholders 43% of residents · typical 39%Higher than 58%
Spending $44 per resident · typical $40Higher than 55%
Fewer per residentMore per resident
Ranked in MA#233Most-used librariesof 263 towns
#261Most library borrowingof 268 towns
#261Best libraries for kidsof 268 towns
Size group

Holyoke Public Library serves 37,720 people, so it’s measured against U.S. libraries serving 25,000 to 100,000.

A year at the library

Every hour the doors are open, about 18 items go out

Fiscal year 2024. The library’s own count.

58K
visits
1.5 per resident
47K
loans, print + digital
1.2 per resident
429
programs & events
4,236 attended
16K
library cards
43% of people served
Every open hour18items borrowed
Every week81people at a program
Every week1,113visits
17 staff (full-time equivalent)47 public computers59K books & media on the shelves
What people borrow

Books and media off the shelf

47K print loans last year. The library didn’t report its e-book and e-audiobook loans.

47Kloans
Books & media (adults) 65%Kids’ books & media 35%
How hard the shelves work
0.8×

Each of the 59K books and other items on the shelves went out about 0.8 time last year, on average.

From your couch

Borrow from home with your card, plus research databases: courses, journals, genealogy and more.

Kids & programs

About 6 kids’ programs a week

Story times, clubs, classes and events, by who they’re for.

Schools in Holyoke →

Programs last year by age group

Ages 0–598
Ages 6–11200
Teens90
Adults35
All ages6
Little ones
1.9

story times and programs a week for ages 0–5, on average.

Kids’ books
2

children’s books and media borrowed per child under 18 in Holyoke last year.

4,236
people at programs
429
programs
The building

Find it

Holyoke Public Library, 250 Chestnut St., Holyoke.

51
hours open a week
40,515
square feet
59K
books & media
With a card

No late fees. E-books and audiobooks from home. Loans renew on their own if no one’s waiting. Research databases: courses, journals, genealogy.

New in Holyoke? The Handbook →

Hours are the survey’s yearly average. Check the library’s own site for today’s hours.

What your card is worth

What a library card is worth

Set what you’d borrow in a month. It starts at what the average Holyoke cardholder borrows.

In a month I’d use…
Books$17 each
1
Kids’ books$12 each
0
E-books & audio$15 each
0
Movies & music$4 each
0
Programs & classes$10 a program
0
Computer & Wi-Fi$3 a session
0
Your card saves you about
$204
a year at retail prices · $17 a month

Who pays for it
$44 per resident a year

Typical for a library this size: $40. Operating budget $1.7M.

Local taxes 60%State 11%Gifts & other 29%

Last year the library lent and hosted about $759K worth of books, e-books, programs and Wi-Fi on a $1.7M budget.

Fine-free. No late fees on books returned late.

Retail prices are typical, rounded down: a new book $17, a kids’ book $12, an e-book or e-audiobook $15, a movie rental $4, a class or program $10, a computer or Wi-Fi session $3. The average cardholder’s month = the library’s yearly loans, attendance and Wi-Fi sessions ÷ its 16,275 cardholders ÷ 12.

Next door

Libraries next door

Holyoke ranks 7th of 7 for borrowing per resident. Tap a town to see its library.

12+ loans per resident8–124–8Under 4No library / shared system
TownLibraryLoans per residentHoursCivic life
South HadleySouth Hadley Public Library fine-free7.866A−
SouthamptonEdwards Public Library fine-free7.637B−
EasthamptonEasthampton Public Library fine-free6.551C−
West Springfield TownWest Springfield Public Library fine-free4.754C−
ChicopeeChicopee Public Library fine-free4.6100D
WestfieldWestfield Athenaeum fine-free3.657C−
HolyokeHolyoke Public Library fine-free1.251C

Loans = print + digital items borrowed in the library’s fiscal year, per person it serves. — = no library of its own, a county or regional system (its numbers cover many towns), or no report. Civic life: — = not graded (unincorporated places, whose nonprofits can’t be placed by mailing address, or towns with fewer than two of the three inputs).

How to read these numbers

What this data can and can’t tell you

From the Public Libraries Survey, fiscal year 2024.

  • Digital loans not reported. Massachusetts libraries often don’t report e-book loans, so borrowing here is print only.

Hours are the survey’s yearly average; libraries are compared with others serving about as many people. How TownRatings uses library figures →

Questions about the library and civic life in Holyoke

Does Holyoke have a public library?

Yes. Holyoke Public Library, 250 Chestnut St., serves Holyoke’s 37,720 residents (the survey’s count) and is open about 51 hours a week, averaged over the year.

Is Holyoke Public Library fine-free? Does it lend e-books?

Yes to both: no late fees, and e-books, audiobooks and research databases with a card (the library’s 2024 survey report).

How busy is Holyoke’s library?

It logged 1.5 visits and lent 1.2 print items per resident in 2024, against a typical 2.6 visits for libraries serving 25,000 to 100,000 people.

What is Holyoke’s civic life grade?

C Holyoke is ahead of 31% of U.S. towns on civic life, #217 of 283 in Massachusetts. The grade combines library visits per resident, community nonprofits per 1,000 residents and the share of adults 25–44 in volunteering groups. It’s a character grade, so it isn’t part of the overall grade. How it works.

Book talk

Reading, story times and the library in Holyoke.

Town Square →
Start a conversation

Libraries: Institute of Museum and Library Services, Public Libraries Survey, fiscal year 2024. Each library reports its own numbers. Distances are straight-line from the town center. “What your card is worth” uses typical retail prices and is an estimate, not an official figure.