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Anderson, Brady and Waldermar Ager HouseAnderson, Brady and Waldermar Ager House · Photo: Jeff the quiet · CC0
L.E. Phillips Memorial Public Library

Eau Claire’s library lends 7.1 print items per resident, against a typical 3.7 for libraries its size

L.E. Phillips Memorial Public Library serves Eau Claire’s 91,323 residents. Last year it lent 839K books, movies and e-books and logged 264K visits.

400 Eau Claire St., Eau Claire 54701 · about 62 hours a week
B+Civic lifeAhead of 72% of U.S. towns · #147 of 358 in Wisconsin. Nonprofits and volunteering.
Borrowed a year
839K
9.2 per resident
Visits a year
264K
2.9 per resident · Above typical (2.6)
Programs & events
929
about 18 a week · 41K attended
Cardholders
33%
30,437 cards
Open
62 hrs
a week
In brief

What Eau Claire’s library is like

The library is a National Register landmark

Eau Claire Public Library has been on the National Register of Historic Places since 1983. Today’s library there has 70,000 square feet. The building ↓

The shelves work hard

Each of the 125,000 items on the shelves went out about 5.2 times last year, on average. What people borrow ↓

This summary is written from the numbers on this page. Numbers are the library’s own report to the Public Libraries Survey, fiscal year 2024.

Civic life grade

What’s behind Eau Claire’s civic life grade

On community nonprofits and volunteering, Eau Claire is ahead of 72% of U.S. towns, #147 of 358 in Wisconsin. Eau Claire is graded on two of the three inputs. Both inputs are above most U.S. towns; Eau Claire’s count of community nonprofits ranks highest.

B+
Civic lifeA character grade: shown, never part of Eau Claire’s overall grade.
All U.S. towns we grade (17,556)Ahead of 72%
FewerMore
Wisconsin towns we grade (358)Ahead of 59%
U.S. towns with similar incomes, $51K–$84K (8,818)Ahead of 69%

Civic life counts registered nonprofits, library visits and online volunteering groups, so it can miss civic life that runs through congregations, mutual aid or neighbors looking out for each other.

How sure. Graded on two inputs, so a change in either one moves the letter more than it would with three. The volunteering share is a 2022 estimate from Facebook users aged 25–44.

Library visits: IMLS Public Libraries Survey, FY2024. Nonprofits: IRS Exempt Organizations Business Master File, October 2026. Volunteering: Social Capital Atlas (Opportunity Insights), from data by Meta Platforms, Inc.; Chetty et al., Nature 2022. How TownRatings grades civic life →

Places to belong

332 community nonprofits are registered in Eau Claire

4.7 per 1,000 residents, against a U.S. town median of 3.7. The largest group: human services.

Community nonprofits, by kind

Arts & culture330.47 per 1,000 · U.S. towns 0.24
Youth, sports & recreation460.65 per 1,000 · U.S. towns 0.52
Civic groups, clubs & veterans570.81 per 1,000 · U.S. towns 0.74
Human services600.85 per 1,000 · U.S. towns 0.59
Education490.70 per 1,000 · U.S. towns 0.43
Health140.20 per 1,000 · U.S. towns 0.16
Environment & animals100.14 per 1,000 · U.S. towns 0.17
Other630.90 per 1,000 · U.S. towns 0.47

Counted from the IRS list of tax-exempt organizations by mailing address (fractions where a ZIP code spans towns). Congregations are counted apart (65 here), since whether a church registers depends on its denomination, not the town. 9 more name a national or statewide reach and are left out.

Volunteering

8.4%

8.4% of Eau Claire’s Facebook users aged 25–44 belong to a volunteering or activism group, against 8.6% in the typical Wisconsin town and 7.5% nationally.

Volunteering: Social Capital Atlas (Opportunity Insights), from data by Meta Platforms, Inc.; Chetty et al., Nature 2022. ZIP-code figures, weighted by where Eau Claire’s residents live; 2022.

★ What stands out · The building

A National Register landmark since 1983

L.E. Phillips Memorial Public Library, 400 Eau Claire St., Eau Claire.

62
hours open a week
70,000
square feet
125K
books & media
With a card

No late fees. E-books and audiobooks from home. Research databases: courses, journals, genealogy.

New in Eau Claire? The Handbook →

Hours are the survey’s yearly average. Check the library’s own site for today’s hours.

Eau Claire Public Library
The building’s story

Eau Claire Public Library

Eau Claire Public Library was added to the National Register of Historic Places on Jan 28, 1983. It is significant for its architecture at the local level. Its architecture is described as Neoclassical. It was listed as part of Eau Claire MRA.

The Eau Claire Public Library building is located in Eau Claire, Wisconsin.

More about the building →
How it compares

Ahead of most similar-size libraries on 6 of 8 measures

Per resident, against libraries serving 25,000 to 100,000 people across the U.S.

Visits per resident 2.9 visits · typical 2.6Higher than 57%
Borrowing per resident 7.1 print items · typical 3.7Higher than 78%
Digital borrowing 2.1 e-items · typical 1.2Higher than 75%
Kids’ borrowing 3.3 kids’ items · typical 1.7Higher than 77%
Program attendance 0.4 attendees · typical 0.3Higher than 66%
Programs offered 10.2 per 1,000 residents · typical 14Lower than 68%
Cardholders 33% of residents · typical 39%Lower than 63%
Spending $67 per resident · typical $40Higher than 77%
Fewer per residentMore per resident
Size group

L.E. Phillips Memorial Public Library serves 91,323 people, so it’s measured against U.S. libraries serving 25,000 to 100,000.

A year at the library

Every hour the doors are open, about 260 items go out

Fiscal year 2024. The library’s own count.

264K
visits
2.9 per resident
839K
loans, print + digital
9.2 per resident
929
programs & events
41K attended
30K
library cards
33% of people served
Every open hour260items borrowed
Every week782people at a program
Every day303Wi-Fi sessions
48 staff (full-time equivalent)32 public computers125K books & media on the shelves
What people borrow

Almost half the print loans are kids’ books

839K loans last year: print, kids’ and digital.

839Kloans
Books & media (adults) 41%Kids’ books & media 36%E-books, audio & streaming 23%
How hard the shelves work
5.2×

Each of the 125K books and other items on the shelves went out about 5.2 times last year, on average.

From your couch

192,967 e-books, e-audiobooks and streams last year. Borrow from home with your card, plus research databases: courses, journals, genealogy and more.

Kids & programs

About 10 kids’ programs a week

Story times, clubs, classes and events, by who they’re for.

Schools in Eau Claire →

Programs last year by age group

Ages 0–5313
Ages 6–11216
Teens122
Adults99
All ages179
Little ones
6

story times and programs a week for ages 0–5, on average.

Kids’ books
24

children’s books and media borrowed per child under 18 in Eau Claire last year.

41K
people at programs
929
programs
What your card is worth

For every $1 it spends, the library lends about $2.14 worth

Set what you’d borrow in a month. It starts at what the average Eau Claire cardholder borrows.

In a month I’d use…
Books$17 each
1
Kids’ books$12 each
1
E-books & audio$15 each
1
Movies & music$4 each
0
Programs & classes$10 a program
0
Computer & Wi-Fi$3 a session
0
Your card saves you about
$528
a year at retail prices · $44 a month

Who pays for it
$67 per resident a year

Typical for a library this size: $40. Operating budget $6.1M.

Local taxes 98%State 0%Gifts & other 2%

Last year the library lent and hosted about $13M worth of books, e-books, programs and Wi-Fi on a $6.1M budget.

Fine-free. No late fees on books returned late.

Retail prices are typical, rounded down: a new book $17, a kids’ book $12, an e-book or e-audiobook $15, a movie rental $4, a class or program $10, a computer or Wi-Fi session $3. The average cardholder’s month = the library’s yearly loans, attendance and Wi-Fi sessions ÷ its 30,437 cardholders ÷ 12.

Next door

Libraries next door

Who has a library of their own, and how much each town borrows. Tap a town to see its library.

12+ loans per resident8–124–8Under 4No library / shared system
TownLibraryLoans per residentHoursCivic life
AltoonaAltoona Public Library fine-free10.561B
Eau ClaireL.E. Phillips Memorial Public Library fine-free9.262B+
WashingtonNone of its own——C−
UnionNone of its own——C−
SeymourNone of its own——C−
Lake HallieNone of its own——B+
WheatonNone of its own——B−
BrunswickNone of its own——C−

Loans = print + digital items borrowed in the library’s fiscal year, per person it serves. — = no library of its own, a county or regional system (its numbers cover many towns), or no report. Civic life: — = not graded (unincorporated places, whose nonprofits can’t be placed by mailing address, or towns with fewer than two of the three inputs).

How to read these numbers

What this data can and can’t tell you

From the Public Libraries Survey, fiscal year 2024.

  • The library’s own count. Libraries report their own visits, loans and programs. A library that didn’t respond keeps its address and hours here, with no numbers.

Hours are the survey’s yearly average; libraries are compared with others serving about as many people. How TownRatings uses library figures →

Questions about the library and civic life in Eau Claire

Does Eau Claire have a public library?

Yes. L.E. Phillips Memorial Public Library, 400 Eau Claire St., serves Eau Claire’s 91,323 residents (the survey’s count) and is open about 62 hours a week, averaged over the year.

Is L.E. Phillips Memorial Public Library fine-free? Does it lend e-books?

Yes to both: no late fees, and e-books, audiobooks and research databases with a card (the library’s 2024 survey report).

How busy is Eau Claire’s library?

It logged 2.9 visits and lent 9.2 items per resident in 2024, against a typical 2.6 visits for libraries serving 25,000 to 100,000 people.

What is Eau Claire’s civic life grade?

B+ Eau Claire is ahead of 72% of U.S. towns on civic life, #147 of 358 in Wisconsin. The grade combines library visits per resident, community nonprofits per 1,000 residents and the share of adults 25–44 in volunteering groups. It’s a character grade, so it isn’t part of the overall grade. How it works.

Book talk

Reading, story times and the library in Eau Claire.

Town Square →
Start a conversation

Libraries: Institute of Museum and Library Services, Public Libraries Survey, fiscal year 2024. Each library reports its own numbers. Distances are straight-line from the town center. Building history: National Park Service, National Register of Historic Places; photo via Wikimedia Commons. “What your card is worth” uses typical retail prices and is an estimate, not an official figure.