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Fulton Opera HouseFulton Opera House · Photo: Scanlan · CC BY-SA 3.0
Lancaster Public Library

Lancaster’s library logs 1.1 visits per resident, against a typical 2.1 for libraries its size

Lancaster Public Library serves 214,988 people in and around Lancaster. Last year it lent 908K books, movies and e-books and logged 236K visits.

151 North Queen St., Lancaster 17603 · about 56 hours a week
C+Civic lifeAhead of 44% of U.S. towns · #431 of 1,029 in Pennsylvania. Nonprofits and volunteering.
Borrowed a year
908K
4.2 per resident
Visits a year
236K
1.1 per resident · Below typical (2.1)
Programs & events
751
about 14 a week · 15K attended
Cardholders
13%
27,792 cards
Open
56 hrs
a week at this branch
In brief

Lancaster’s library, in brief

Mostly paid for by gifts, not taxes

63% of the system’s income comes from gifts, endowments, fees and other sources, not taxes. Local taxes cover 14%. What your card is worth ↓

Few programs for a library this size

Lancaster Public Library offered 751 programs last year, 3.5 per 1,000 residents against a typical 9. Kids & programs ↓

Most of the library’s borrowing is digital

E-books, e-audiobooks and streaming make up 56% of loans, more per resident than at 71% of similar-size libraries. Print still makes up 44%, much of it kids’ books. What people borrow ↓

Few residents carry a card

Only 13% of the people the system serves have a library card, against a typical 41% for its size. How it compares ↓

Runs on less money than most

Lancaster Public Library spends $11 per resident, less than 97% of similar-size libraries (typical: $36). What your card is worth ↓

This summary is written from the numbers on this page. Numbers are the library’s own report to the Public Libraries Survey, fiscal year 2024; Lancaster Public Library serves 214,988 people in and around Lancaster, and its numbers cover all of them.

Civic life grade

What’s behind Lancaster’s civic life grade

On community nonprofits and volunteering, Lancaster is ahead of 44% of U.S. towns, #431 of 1,029 in Pennsylvania. Lancaster is graded on two of the three inputs. Lancaster’s count of community nonprofits holds the grade up; the share of younger adults in volunteering groups pulls it down.

C+
Civic lifeA character grade: shown, never part of Lancaster’s overall grade.
All U.S. towns we grade (17,556)Ahead of 44%
FewerMore
Pennsylvania towns we grade (1,029)Ahead of 58%
U.S. towns with similar incomes, $48K–$80K (8,336)Ahead of 40%

Most U.S. towns with similar household incomes ($48K–$80K) score higher, so income alone doesn’t account for it.

Civic life counts registered nonprofits, library visits and online volunteering groups, so it can miss civic life that runs through congregations, mutual aid or neighbors looking out for each other.

How sure. Graded on two inputs, so a change in either one moves the letter more than it would with three. The volunteering share is a 2022 estimate from Facebook users aged 25–44.

Library visits: IMLS Public Libraries Survey, FY2024. Nonprofits: IRS Exempt Organizations Business Master File, October 2026. Volunteering: Social Capital Atlas (Opportunity Insights), from data by Meta Platforms, Inc.; Chetty et al., Nature 2022. How TownRatings grades civic life →

Places to belong

298 community nonprofits are registered in Lancaster

5.2 per 1,000 residents, against a U.S. town median of 3.7. The largest group: human services.

Community nonprofits, by kind

Arts & culture330.58 per 1,000 · U.S. towns 0.24
Youth, sports & recreation380.65 per 1,000 · U.S. towns 0.52
Civic groups, clubs & veterans420.72 per 1,000 · U.S. towns 0.74
Human services581.00 per 1,000 · U.S. towns 0.59
Education370.64 per 1,000 · U.S. towns 0.43
Health300.53 per 1,000 · U.S. towns 0.16
Environment & animals120.21 per 1,000 · U.S. towns 0.17
Other480.83 per 1,000 · U.S. towns 0.47

Counted from the IRS list of tax-exempt organizations by mailing address (fractions where a ZIP code spans towns). Congregations are counted apart (75 here), since whether a church registers depends on its denomination, not the town. 16 more name a national or statewide reach and are left out.

Volunteering

5.6%

5.6% of Lancaster’s Facebook users aged 25–44 belong to a volunteering or activism group, against 7.0% in the typical Pennsylvania town and 7.5% nationally.

Volunteering: Social Capital Atlas (Opportunity Insights), from data by Meta Platforms, Inc.; Chetty et al., Nature 2022. ZIP-code figures, weighted by where Lancaster’s residents live; 2022.

★ What stands out · What people borrow

56% of borrowing is digital

908K loans last year: print, kids’ and digital.

908Kloans
Books & media (adults) 18%Kids’ books & media 26%E-books, audio & streaming 56%
From your couch

508,298 e-books, e-audiobooks and streams last year. Borrow from home with your card, plus research databases: courses, journals, genealogy and more.

How it compares

Ahead of most similar-size libraries on 1 of 8 measures

Per resident, against libraries serving 100,000+ people across the U.S.

Visits per resident 1.1 visits · typical 2.1Lower than 89%
Borrowing per resident 1.9 print items · typical 3.2Lower than 78%
Digital borrowing 2.4 e-items · typical 1.4Higher than 71%
Kids’ borrowing 1.1 kids’ items · typical 1.6Lower than 69%
Program attendance 0.1 attendees · typical 0.2Bottom 10%
Programs offered 3.5 per 1,000 residents · typical 9Bottom 10%
Cardholders 13% of residents · typical 41%Bottom 10%
Spending $11 per resident · typical $36Bottom 10%
Fewer per residentMore per resident
Size group

Lancaster Public Library serves 214,988 people, so it’s measured against U.S. libraries serving 100,000+.

A year at the library

Every hour the doors are open, about 176 items go out

Fiscal year 2024, for the whole Lancaster Public Library system. The library’s own count.

236K
visits
1.1 per resident
908K
loans, print + digital
4.2 per resident
751
programs & events
15K attended
28K
library cards
13% of people served
Every open hour176items borrowed
Every week296people at a program
Every day159Wi-Fi sessions
29 staff (full-time equivalent)19 public computers
Kids & programs

About 8 kids’ programs a week

Story times, clubs, classes and events, across the whole system, by who they’re for.

Schools in Lancaster →

Programs last year by age group

Ages 0–5343
Ages 6–1190
Teens100
Adults116
All ages102
Little ones
6.6

story times and programs a week for ages 0–5, on average.

232K
kids’ books & media borrowed
15K
people at programs
751
programs
The building

Find it

Lancaster Public Library, 151 North Queen St., Lancaster.

56
hours open a week
32,000
square feet
With a card

E-books and audiobooks from home. Research databases: courses, journals, genealogy. Good at every Lancaster Public Library branch.

New in Lancaster? The Handbook →

Hours are the survey’s yearly average. Check the library’s own site for today’s hours.

What your card is worth

For every $1 it spends, the library lends about $5.78 worth

Set what you’d borrow in a month. It starts at what the average Lancaster cardholder borrows.

In a month I’d use…
Books$17 each
1
Kids’ books$12 each
1
E-books & audio$15 each
2
Movies & music$4 each
0
Programs & classes$10 a program
0
Computer & Wi-Fi$3 a session
0
Your card saves you about
$708
a year at retail prices · $59 a month

Who pays for it
$11 per resident a year

Typical for a library this size: $36. Operating budget $2.3M.

Local taxes 14%State 18%Federal 5%Gifts & other 63%

Last year the library lent and hosted about $14M worth of books, e-books, programs and Wi-Fi on a $2.3M budget.

Late fines apply to some overdue items.

Retail prices are typical, rounded down: a new book $17, a kids’ book $12, an e-book or e-audiobook $15, a movie rental $4, a class or program $10, a computer or Wi-Fi session $3. The average cardholder’s month = the library’s yearly loans, attendance and Wi-Fi sessions ÷ its 27,792 cardholders ÷ 12.

Next door

Libraries next door

Who has a library of their own, and how much each town borrows. Tap a town to see its library.

12+ loans per resident8–124–8Under 4No library / shared system
TownLibraryLoans per residentHoursCivic life
Manheim TownshipManheim Township Public Library17.549B−
LancasterLancaster Public Library—56C+
West Lampeter TownshipNone of its own——D
Lancaster TownshipNone of its own——C−
East Lampeter TownshipNone of its own——D
Willow StreetNone of its own——— graded as part of its town

Loans = print + digital items borrowed in the library’s fiscal year, per person it serves. — = no library of its own, a county or regional system (its numbers cover many towns), or no report. Civic life: — = not graded (unincorporated places, whose nonprofits can’t be placed by mailing address, or towns with fewer than two of the three inputs).

How to read these numbers

What this data can and can’t tell you

From the Public Libraries Survey, fiscal year 2024.

  • System-wide. Lancaster Public Library serves 214,988 people in and around Lancaster, so the yearly numbers cover all of them, not just Lancaster.

Hours are the survey’s yearly average; libraries are compared with others serving about as many people. How TownRatings uses library figures →

Questions about the library and civic life in Lancaster

Does Lancaster have a public library?

Yes. Lancaster Public Library, 151 North Queen St., serves 214,988 people in and around Lancaster (the survey’s count) and is open about 56 hours a week, averaged over the year.

Is Lancaster Public Library fine-free? Does it lend e-books?

It charges late fines on some overdue items, and it lends e-books and audiobooks with a card (the library’s 2024 survey report).

How busy is Lancaster’s library?

It logged 1.1 visits and lent 4.2 items per resident in 2024, against a typical 2.1 visits for libraries serving 100,000+ people.

What is Lancaster’s civic life grade?

C+ Lancaster is ahead of 44% of U.S. towns on civic life, #431 of 1,029 in Pennsylvania. The grade combines library visits per resident, community nonprofits per 1,000 residents and the share of adults 25–44 in volunteering groups. It’s a character grade, so it isn’t part of the overall grade. How it works.

Book talk

Reading, story times and the library in Lancaster.

Town Square →
Start a conversation

Libraries: Institute of Museum and Library Services, Public Libraries Survey, fiscal year 2024. Each library reports its own numbers. Distances are straight-line from the town center. “What your card is worth” uses typical retail prices and is an estimate, not an official figure.