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Buffalo, NY skylinePhoto: Quintin Soloviev · CC BY 4.0
Buffalo and Erie County Public Library

Buffalo’s library logs 0.7 visits per resident, against a typical 2.1 for libraries its size

Buffalo and Erie County Public Library serves 954,236 people in and around Buffalo from 9 locations. Last year it lent 3.2M books, movies and e-books and logged 695K visits.

1 Lafayette Square, Buffalo 14203 · about 61 hours a week
C+Civic lifeAhead of 38% of U.S. towns · #478 of 751 in New York. Nonprofits and volunteering.
Borrowed a year
3.2M
3.4 per resident
Visits a year
695K
0.7 per resident · Below typical (2.1)
Programs & events
2,060
about 40 a week · 59K attended
Cardholders
12%
116,018 cards
Open
61 hrs
a week at this branch
In brief

Buffalo’s library, in brief

Buffalo and Erie County Public Library is used less than most libraries its size

Buffalo and Erie County Public Library records 0.7 visits per resident, against a typical 2.1 for libraries serving 100,000+ people. Borrowing is 1.1 print items per resident, against a typical 3.2. How it compares ↓

Most of the library’s borrowing is digital

E-books, e-audiobooks and streaming make up 69% of loans, more per resident than at 71% of similar-size libraries. Print still makes up 31%. What people borrow ↓

Few programs for a library this size

Buffalo and Erie County Public Library offered 2,060 programs last year, 2.2 per 1,000 residents against a typical 9. Kids & programs ↓

Few residents carry a card

Only 12% of the people the system serves have a library card, against a typical 41% for its size. How it compares ↓

Nine branches in Buffalo

Buffalo has nine branches of the Buffalo and Erie County Public Library, which serves 954,236 people in and around Buffalo. One card works at all of them. The buildings ↓

This summary is written from the numbers on this page. Numbers are the library’s own report to the Public Libraries Survey, fiscal year 2024; Buffalo and Erie County Public Library serves 954,236 people in and around Buffalo, and its numbers cover all of them.

Civic life grade

What’s behind Buffalo’s civic life grade

On community nonprofits and volunteering, Buffalo is ahead of 38% of U.S. towns, #478 of 751 in New York. Among the 385 U.S. cities over 100,000 we grade, it ranks #127. Buffalo is graded on two of the three inputs. Buffalo’s count of community nonprofits holds the grade up; the share of younger adults in volunteering groups pulls it down.

C+
Civic lifeA character grade: shown, never part of Buffalo’s overall grade.
All U.S. towns we grade (17,556)Ahead of 38%
FewerMore
New York towns we grade (751)Ahead of 36%
U.S. towns with similar incomes, $38K–$63K (4,971)Ahead of 38%

Most U.S. towns with similar household incomes ($38K–$63K) score higher, so income alone doesn’t account for it.

Civic life counts registered nonprofits, library visits and online volunteering groups, so it can miss civic life that runs through congregations, mutual aid or neighbors looking out for each other.

How sure. Graded on two inputs, so a change in either one moves the letter more than it would with three. The volunteering share is a 2022 estimate from Facebook users aged 25–44.

Library visits: IMLS Public Libraries Survey, FY2024. Nonprofits: IRS Exempt Organizations Business Master File, October 2026. Volunteering: Social Capital Atlas (Opportunity Insights), from data by Meta Platforms, Inc.; Chetty et al., Nature 2022. How TownRatings grades civic life →

Places to belong

1,258 community nonprofits are registered in Buffalo

4.5 per 1,000 residents, against a U.S. town median of 3.7. The largest group: human services.

Community nonprofits, by kind

Arts & culture1640.59 per 1,000 · U.S. towns 0.24
Youth, sports & recreation1760.64 per 1,000 · U.S. towns 0.52
Civic groups, clubs & veterans1980.72 per 1,000 · U.S. towns 0.74
Human services2750.99 per 1,000 · U.S. towns 0.59
Education1490.54 per 1,000 · U.S. towns 0.43
Health1050.38 per 1,000 · U.S. towns 0.16
Environment & animals340.12 per 1,000 · U.S. towns 0.17
Other1560.56 per 1,000 · U.S. towns 0.47

Counted from the IRS list of tax-exempt organizations by mailing address (fractions where a ZIP code spans towns). Congregations are counted apart (379 here), since whether a church registers depends on its denomination, not the town. 66 more name a national or statewide reach and are left out.

Volunteering

5.8%

5.8% of Buffalo’s Facebook users aged 25–44 belong to a volunteering or activism group, against 7.4% in the typical New York town and 7.5% nationally.

Volunteering: Social Capital Atlas (Opportunity Insights), from data by Meta Platforms, Inc.; Chetty et al., Nature 2022. ZIP-code figures, weighted by where Buffalo’s residents live; 2022.

★ What stands out · What people borrow

69% of borrowing is digital

3.2M loans last year: print, kids’ and digital.

3.2Mloans
Books & media (adults) 25%Kids’ books & media 6%E-books, audio & streaming 69%
From your couch

2,210,451 e-books, e-audiobooks and streams last year. Borrow from home with your card, plus research databases: courses, journals, genealogy and more.

How it compares

Ahead of most similar-size libraries on 1 of 8 measures

Per resident, against libraries serving 100,000+ people across the U.S.

Visits per resident 0.7 visits · typical 2.1Bottom 10%
Borrowing per resident 1.1 print items · typical 3.2Bottom 10%
Digital borrowing 2.3 e-items · typical 1.4Higher than 71%
Kids’ borrowing 0.2 kids’ items · typical 1.6Bottom 10%
Program attendance 0.1 attendees · typical 0.2Bottom 10%
Programs offered 2.2 per 1,000 residents · typical 9Bottom 10%
Cardholders 12% of residents · typical 41%Bottom 10%
Spending $34 per resident · typical $36Lower than 52%
Fewer per residentMore per resident
Size group

Buffalo and Erie County Public Library serves 954,236 people, so it’s measured against U.S. libraries serving 100,000+.

A year at the library

Every hour the doors are open, about 164 items go out

Fiscal year 2024, for the whole Buffalo and Erie County Public Library system. The library’s own count.

695K
visits
0.7 per resident
3.2M
loans, print + digital
3.4 per resident
2,060
programs & events
59K attended
116K
library cards
12% of people served
Every open hour164items borrowed
Every week1,144people at a program
Every day914Wi-Fi sessions
196 staff (full-time equivalent)369 public computers
Kids & programs

About 9 kids’ programs a week

Story times, clubs, classes and events, across the whole system, by who they’re for.

Schools in Buffalo →

Programs last year by age group

Ages 0–5259
Ages 6–11214
Teens106
Adults864
All ages617
Little ones
5

story times and programs a week for ages 0–5, on average.

205K
kids’ books & media borrowed
59K
people at programs
2,060
programs
The buildings

9 places to borrow in Buffalo

Buffalo & Erie County Public Library System, 1 Lafayette Square, Buffalo.

61
hours open a week
403,000
square feet
With a card

No late fees. E-books and audiobooks from home. Loans renew on their own if no one’s waiting. Research databases: courses, journals, genealogy. Good at every Buffalo and Erie County Public Library branch.

New in Buffalo? The Handbook →

Hours are the survey’s yearly average. Check the library’s own site for today’s hours.

Other Buffalo and Erie County Public Library branches in Buffalo

What your card is worth

For every $1 it spends, the library lends about $1.55 worth

Set what you’d borrow in a month. It starts at what the average Buffalo cardholder borrows.

In a month I’d use…
Books$17 each
1
Kids’ books$12 each
0
E-books & audio$15 each
2
Movies & music$4 each
0
Programs & classes$10 a program
0
Computer & Wi-Fi$3 a session
0
Your card saves you about
$564
a year at retail prices · $47 a month

Who pays for it
$34 per resident a year

Typical for a library this size: $36. Operating budget $33M.

Local taxes 86%State 12%Gifts & other 3%

Last year the library lent and hosted about $51M worth of books, e-books, programs and Wi-Fi on a $33M budget.

Fine-free. No late fees on books returned late.

Retail prices are typical, rounded down: a new book $17, a kids’ book $12, an e-book or e-audiobook $15, a movie rental $4, a class or program $10, a computer or Wi-Fi session $3. The average cardholder’s month = the library’s yearly loans, attendance and Wi-Fi sessions ÷ its 116,018 cardholders ÷ 12.

Next door

Libraries next door

Who has a library of their own, and how much each town borrows. Tap a town to see its library.

12+ loans per resident8–124–8Under 4No library / shared system
TownLibraryLoans per residentHoursCivic life
AmherstAmherst Public Library fine-free7.663C+
West SenecaWest Seneca Public Library fine-free5.452C−
TonawandaTown of Tonawanda Public Library fine-free5.156C−
Tonawanda TownKenilworth Branch Library fine-free5.138— graded as part of its town
CheektowagaJulia Boyer Reinstein Library fine-free4.361D
LackawannaLackawanna Public Library fine-free2.638D
BuffaloBuffalo & Erie County Public Library System fine-free—61C+
EggertsvilleNone of its own——— graded as part of its town
SloanNone of its own——D−

Loans = print + digital items borrowed in the library’s fiscal year, per person it serves. — = no library of its own, a county or regional system (its numbers cover many towns), or no report. Civic life: — = not graded (unincorporated places, whose nonprofits can’t be placed by mailing address, or towns with fewer than two of the three inputs).

How to read these numbers

What this data can and can’t tell you

From the Public Libraries Survey, fiscal year 2024.

  • System-wide. Buffalo and Erie County Public Library serves 954,236 people in and around Buffalo, so the yearly numbers cover all of them, not just Buffalo.

Hours are the survey’s yearly average; libraries are compared with others serving about as many people. How TownRatings uses library figures →

Questions about the library and civic life in Buffalo

Does Buffalo have a public library?

Yes. Buffalo and Erie County Public Library, 1 Lafayette Square, serves 954,236 people in and around Buffalo (the survey’s count) and is open about 61 hours a week, averaged over the year.

Is Buffalo and Erie County Public Library fine-free? Does it lend e-books?

Yes to both: no late fees, and e-books, audiobooks and research databases with a card (the library’s 2024 survey report).

How busy is Buffalo’s library?

It logged 0.7 visits and lent 3.4 items per resident in 2024, against a typical 2.1 visits for libraries serving 100,000+ people.

What is Buffalo’s civic life grade?

C+ Buffalo is ahead of 38% of U.S. towns on civic life, #478 of 751 in New York. The grade combines library visits per resident, community nonprofits per 1,000 residents and the share of adults 25–44 in volunteering groups. It’s a character grade, so it isn’t part of the overall grade. How it works.

Book talk

Reading, story times and the library in Buffalo.

Town Square →
Start a conversation

Libraries: Institute of Museum and Library Services, Public Libraries Survey, fiscal year 2024. Each library reports its own numbers. Distances are straight-line from the town center. “What your card is worth” uses typical retail prices and is an estimate, not an official figure.