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BRIDGE 2024-05-07 Cape Fear Memorial Bridge Press Conf-831-155 (cropped)Photo: NCDOTcommunications · CC BY 2.0
Main Library · part of New Hanover County Public Library

Wilmington’s library is a branch of New Hanover County Public Library, which lends more per resident than 62% of systems its size

Wilmington’s library is the Main Library, a branch of New Hanover County Public Library, which serves 239,514 people and lent 1.4M items last year.

201 Chestnut St., Wilmington 28401 · about 54 hours a week
ACivic lifeAhead of 88% of U.S. towns · #9 of 234 in North Carolina. Nonprofits and volunteering.
Borrowed a year
1.4M
5.8 per resident
Visits a year
479K
2 per resident · Below typical (2.1)
Programs & events
1,790
about 34 a week · 40K attended
Cardholders
47%
113,718 cards
Open
54 hrs
a week at this branch

What stands out about Main Library

Read from the library’s own yearly report. The page puts what stands out first.

Civic life grade

What’s behind Wilmington’s civic life grade

On community nonprofits and volunteering, Wilmington is ahead of 88% of U.S. towns, #9 of 234 in North Carolina. Among the 385 U.S. cities over 100,000 we grade, it ranks #8. Wilmington is graded on two of the three inputs. Both inputs are above most U.S. towns; Wilmington’s count of community nonprofits ranks highest.

A
Civic lifeA character grade: shown, never part of Wilmington’s overall grade.
All U.S. towns we grade (17,556)Ahead of 88%
FewerMore
North Carolina towns we grade (234)Ahead of 97%
U.S. towns with similar incomes, $50K–$83K (8,738)Ahead of 86%

Civic life counts registered nonprofits, library visits and online volunteering groups, so it can miss civic life that runs through congregations, mutual aid or neighbors looking out for each other.

How sure. Graded on two inputs, so a change in either one moves the letter more than it would with three. The volunteering share is a 2022 estimate from Facebook users aged 25–44.

Library visits: IMLS Public Libraries Survey, FY2024. Nonprofits: IRS Exempt Organizations Business Master File, October 2026. Volunteering: Social Capital Atlas (Opportunity Insights), from data by Meta Platforms, Inc.; Chetty et al., Nature 2022. How TownRatings grades civic life →

Places to belong

688 community nonprofits are registered in Wilmington

5.7 per 1,000 residents, against a U.S. town median of 3.7. The largest group: human services.

Community nonprofits, by kind

Arts & culture780.65 per 1,000 · U.S. towns 0.24
Youth, sports & recreation800.66 per 1,000 · U.S. towns 0.52
Civic groups, clubs & veterans1040.86 per 1,000 · U.S. towns 0.74
Human services1301.08 per 1,000 · U.S. towns 0.59
Education850.71 per 1,000 · U.S. towns 0.43
Health690.57 per 1,000 · U.S. towns 0.16
Environment & animals430.36 per 1,000 · U.S. towns 0.17
Other980.81 per 1,000 · U.S. towns 0.47

Counted from the IRS list of tax-exempt organizations by mailing address (fractions where a ZIP code spans towns). Congregations are counted apart (162 here), since whether a church registers depends on its denomination, not the town. 24 more name a national or statewide reach and are left out.

Volunteering

9.9%

9.9% of Wilmington’s Facebook users aged 25–44 belong to a volunteering or activism group, against 5.2% in the typical North Carolina town and 7.5% nationally.

Volunteering: Social Capital Atlas (Opportunity Insights), from data by Meta Platforms, Inc.; Chetty et al., Nature 2022. ZIP-code figures, weighted by where Wilmington’s residents live; 2022.

How it compares

Ahead of most similar-size libraries on 4 of 8 measures

Per resident, against libraries serving 100,000+ people across the U.S.

Visits per resident 2 visits · typical 2.1Lower than 53%
Borrowing per resident 4 print items · typical 3.2Higher than 62%
Digital borrowing 1.8 e-items · typical 1.4Higher than 59%
Kids’ borrowing 1.9 kids’ items · typical 1.6Higher than 57%
Program attendance 0.2 attendees · typical 0.2Lower than 66%
Programs offered 7.5 per 1,000 residents · typical 9Lower than 63%
Cardholders 47% of residents · typical 41%Higher than 65%
Spending $24 per resident · typical $36Lower than 71%
Fewer per residentMore per resident
Size group

New Hanover County Public Library serves 239,514 people, so it’s measured against U.S. libraries serving 100,000+.

A year at the library

Every hour the doors are open, about 123 items go out

Fiscal year 2024, for the whole New Hanover County Public Library system. The library’s own count.

479K
visits
2 per resident
1.4M
loans, print + digital
5.8 per resident
1,790
programs & events
40K attended
114K
library cards
47% of people served
Every open hour123items borrowed
Every week773people at a program
Every week9,204visits
57 staff (full-time equivalent)73 public computers
What people borrow

Almost half the print loans are kids’ books

1.4M loans last year: print, kids’ and digital.

1.4Mloans
Books & media (adults) 37%Kids’ books & media 32%E-books, audio & streaming 31%
From your couch

422,147 e-books, e-audiobooks and streams last year. Borrow from home with your card, plus research databases: courses, journals, genealogy and more.

Kids & programs

About 24 kids’ programs a week

Story times, clubs, classes and events, across the whole system, by who they’re for.

Schools in Wilmington →

Programs last year by age group

Ages 0–5814
Ages 6–11458
Teens88
Adults422
All ages8
Little ones
15.7

story times and programs a week for ages 0–5, on average.

444K
kids’ books & media borrowed
40K
people at programs
1,790
programs
The buildings

3 places to borrow in Wilmington

Main Library, 201 Chestnut St., Wilmington.

54
hours open a week
80,000
square feet
With a card

No late fees. E-books and audiobooks from home. Loans renew on their own if no one’s waiting. Research databases: courses, journals, genealogy. Good at every New Hanover County Public Library branch.

New in Wilmington? The Handbook →

Hours are the survey’s yearly average. Check the library’s own site for today’s hours.

Other New Hanover County Public Library branches in Wilmington

What your card is worth

For every $1 it spends, the library lends about $3.56 worth

Set what you’d borrow in a month. It starts at what the average Wilmington cardholder borrows.

In a month I’d use…
Books$17 each
1
Kids’ books$12 each
0
E-books & audio$15 each
0
Movies & music$4 each
0
Programs & classes$10 a program
0
Computer & Wi-Fi$3 a session
0
Your card saves you about
$204
a year at retail prices · $17 a month

Who pays for it
$24 per resident a year

Typical for a library this size: $36. Operating budget $5.8M.

Local taxes 95%State 4%Federal 0%Gifts & other 1%

Last year the library lent and hosted about $21M worth of books, e-books, programs and Wi-Fi on a $5.8M budget.

Fine-free. No late fees on books returned late.

Retail prices are typical, rounded down: a new book $17, a kids’ book $12, an e-book or e-audiobook $15, a movie rental $4, a class or program $10, a computer or Wi-Fi session $3. The average cardholder’s month = the library’s yearly loans, attendance and Wi-Fi sessions ÷ its 113,718 cardholders ÷ 12.

Next door

Libraries next door

Who has a library of their own, and how much each town borrows. Tap a town to see its library.

12+ loans per resident8–124–8Under 4No library / shared system
TownLibraryLoans per residentHoursCivic life
WilmingtonMain Library fine-free—54A
HightsvilleNone of its own——— under 1,000 residents
Silver LakeNone of its own——— unincorporated
WrightsboroNone of its own——— unincorporated
Kings GrantNone of its own——— unincorporated
OgdenNone of its own——— unincorporated
MurraysvilleNone of its own——— unincorporated
Myrtle GroveNone of its own——— unincorporated

Loans = print + digital items borrowed in the library’s fiscal year, per person it serves. — = no library of its own, a county or regional system (its numbers cover many towns), or no report. Civic life: — = not graded (unincorporated places, whose nonprofits can’t be placed by mailing address, or towns with fewer than two of the three inputs).

How to read these numbers

What this data can and can’t tell you

From the Public Libraries Survey, fiscal year 2024.

  • System-wide. Main Library is one branch of New Hanover County Public Library, so the yearly numbers cover every branch and all 239,514 people it serves.

Hours are the survey’s yearly average; libraries are compared with others serving about as many people. How TownRatings uses library figures →

Questions about the library and civic life in Wilmington

Does Wilmington have a public library?

Yes: Main Library, 201 Chestnut St., is a branch of New Hanover County Public Library, which serves 239,514 people. The branch is open about 54 hours a week, averaged over the year.

Is New Hanover County Public Library fine-free? Does it lend e-books?

Yes to both: no late fees, and e-books, audiobooks and research databases with a card (the library’s 2024 survey report).

How busy is Wilmington’s library?

It logged 2.0 visits and lent 5.8 items per resident in 2024, against a typical 2.1 visits for libraries serving 100,000+ people.

What is Wilmington’s civic life grade?

A Wilmington is ahead of 88% of U.S. towns on civic life, #9 of 234 in North Carolina. The grade combines library visits per resident, community nonprofits per 1,000 residents and the share of adults 25–44 in volunteering groups. It’s a character grade, so it isn’t part of the overall grade. How it works.

Book talk

Reading, story times and the library in Wilmington.

Town Square →
Start a conversation

Libraries: Institute of Museum and Library Services, Public Libraries Survey, fiscal year 2024. Each library reports its own numbers. Distances are straight-line from the town center. “What your card is worth” uses typical retail prices and is an estimate, not an official figure.