Photo: Quintin Soloviev · CC BY 4.0Living in New Albany, MS: what to set up and who to call
New Albany runs its own electric utility, City of New Albany; its homes paid 13.2¢ per kWh in 2025. The closest ER is Baptist Memorial Hospital Union County, 1.6 miles away.
I’m new in town
What to set up in New Albany, and who provides it. Tap an answer for the details and where they come from.
Power, water and internet
Who to call to start service at a new address in New Albany.
Power comes from City of New Albany
City of New Albany (City of New Albany - (MS)), a municipal utility, serves all of New Albany. Its homes paid an average of 13.2¢ per kWh in 2025, about $155 a month (its average across Mississippi).
Service territory: HIFLD Electric Retail Service Territories (map dated Aug 2023). Prices and customers: EIA-861, 2025.
Water comes from North Lee W/A #5-Red Hill water system
The North Lee W/A #5-Red Hill water system supplies New Albany: about 12% of residents live in its service area. City of New Albany serves another 6%. About 81% of homes are outside any mapped community water system, most likely on private wells, which EPA doesn’t regulate. It draws ground water and serves 298 people in all.
No health-based violations reported to EPA in the five years to October 2026, like 77% of the 15,074 systems serving 101–500 people.
The latest lead result on file, the 90th percentile of homes sampled in Jan 2021–Dec 2023, was 0.5 ppb, below the 15 ppb action level that applied. That’s lower than 56% of similar systems’ latest results.
The system’s full record: EPA ECHO report
EPA SDWIS via Envirofacts (violations pulled Oct 9, 2026) and ECHO (lead samples, 2026Q3); service area: EPA Community Water System Service Area Boundaries v3.0 (EPA’s estimate). Violations are counted by the start of their compliance period. MS0410040.
7 home internet providers serve New Albany
100% of 3,354 addresses can get 100/20 Mbps; 100% can get fiber.
| Provider | Technology | Addresses | Fastest (Mbps) |
|---|---|---|---|
| BCI Mississippi Broadband | Fiber, Cable | 98% | 10,000/10,000 |
| First Light Fiber, LLC dba ACE Fiber | Fiber | 97% | 8,000/8,000 |
| AT&T | Fixed wireless, Fiber, DSL | 79% | 5,000/5,000 |
| North East Fiber | Fiber | 3% | 2,000/1,000 |
| C Spire | Fixed wireless | 99% | 100/20 |
| T-Mobile | Fixed wireless | 61% | 100/20 |
FCC National Broadband Map, as of December 2025. Availability as providers report it, not speeds people get.
We don’t have New Albany’s trash rules yet
Pickup rules, the dump and recycling in New Albany.
Where your child goes to school
Public school districts and the school path by grade.
Most of New Albany (93%) is in New Albany Public Schools; parts are in Union County School District (7%).
B+School gradeSee Schools →U.S. Department of Education, NCES Common Core of Data, 2024–25. Enrollment rules and registration are the district’s.
Town hall and registering to vote
Who to call, and how to register.
Election office: FVAP local election office directory, updated Sep 2023; jurisdictions: EAC EAVS 2024. Registration rules and links: vote.gov, updated Nov 18, 2024.
New Albany is in ZIP code 38652
ZIP codes where New Albany residents live, with the share of the town in each.
| ZIP | Post office name | Share of New Albany | ZIP’s residents in New Albany |
|---|---|---|---|
| 38652 | New Albany, MS | 100% | 46% |
Census 2020 ZIP Code Tabulation Areas, by census block; post office names: GeoNames (CC BY 4.0). ZIPs created since 2020 are missing.
Getting around, the ER and the library
One line each; the subject pages have the rest.
ER: CMS hospital data. Library: IMLS Public Libraries Survey, FY2024.
Questions about living in New Albany
Who supplies New Albany’s drinking water, and has it had violations?
The North Lee W/A #5-Red Hill water system (EPA ID MS0410040). It reported no health-based violations to EPA in the five years to October 2026; 77% of systems its size had none. Its latest lead 90th percentile was 0.5 ppb (Jan 2021–Dec 2023), against a 15 ppb action level.
Who provides electricity in New Albany?
City of New Albany (City of New Albany - (MS)), a municipal utility. Its homes paid about 13.2¢ per kWh in 2025 (EIA).
What internet providers serve New Albany?
BCI Mississippi Broadband, First Light Fiber, LLC dba ACE Fiber, AT&T, North East Fiber, C Spire, T-Mobile (FCC, as of December 2025).
What ZIP codes are in New Albany?
38652. Census 2020 ZIP Code Tabulation Areas.
What school district is New Albany in?
New Albany Public Schools. Parts of the city are in Union County School District.
How do I register to vote in New Albany?
Mississippi has no online registration; you can register in person until 30 days before Election Day or by mail (postmarked 30 days before). Elections here are run by the Union County Registrar. Check your registration at msegov.com.
Sources & dates
Every answer above names its source. Here they are with their dates.
- Water: EPA SDWIS (Envirofacts, pulled Oct 9, 2026), ECHO SDWA 2026Q3, EPA CWS Service Area Boundaries v3.0.
- Power: HIFLD Electric Retail Service Territories (map Aug 2023); EIA-861 final 2025.
- Trash: OpenStreetMap, Geofabrik extract of Oct 9, 2026. © OpenStreetMap contributors (ODbL).
- ZIP codes: Census 2020 ZCTA relationship files; GeoNames postal codes (CC BY 4.0).
- Schools: NCES Common Core of Data, 2024–25.
- Registration: vote.gov, updated Nov 18, 2024 (read Oct 10, 2026). Official sites and area codes: Wikidata.
- Election office: FVAP local election office directory (fetched Oct 10, 2026; each record dated), EAC EAVS 2024 jurisdictions; registration and lookup links from vote.gov’s state data, checked Oct 10, 2026.
- Internet: FCC National Broadband Map, as of December 2025.