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Stevens Memorial Library

North Andover’s library lends 5.5 print items per resident, against a typical 3.7 for libraries its size

Stevens Memorial Library serves North Andover’s 31,295 residents. Last year it lent 172K print books and media and logged 84K visits.

345 Main Street, North Andover 01845 · about 57 hours a week
C−Civic lifeAhead of 23% of U.S. towns · #242 of 283 in Massachusetts. Library visits, nonprofits and volunteering.
Borrowed a year
172K
5.5 per resident
Visits a year
84K
2.7 per resident · Above typical (2.6)
Programs & events
483
about 9 a week · 12K attended
Cardholders
37%
11,658 cards
Open
57 hrs
a week

What stands out about North Andover’s library

Read from the library’s own yearly report. The page puts what stands out first.

Civic life grade

What’s behind North Andover’s civic life grade

On library visits, community nonprofits and volunteering, North Andover is ahead of 23% of U.S. towns, #242 of 283 in Massachusetts. All three inputs sit below most U.S. towns; North Andover’s count of community nonprofits comes closest to the middle.

C−
Civic lifeA character grade: shown, never part of North Andover’s overall grade.
All U.S. towns we grade (17,556)Ahead of 23%
FewerMore
Massachusetts towns we grade (283)Ahead of 15%
U.S. towns with similar incomes, $106K–$176K (2,669)Ahead of 19%

Most U.S. towns with similar household incomes ($106K–$176K) score higher, so income alone doesn’t account for it.

Civic life counts registered nonprofits, library visits and online volunteering groups, so it can miss civic life that runs through congregations, mutual aid or neighbors looking out for each other.

How sure. Graded on any two of the three inputs instead, the letter would range from C− to C. The volunteering share is a 2022 estimate from Facebook users aged 25–44.

Library visits: IMLS Public Libraries Survey, FY2024. Nonprofits: IRS Exempt Organizations Business Master File, October 2026. Volunteering: Social Capital Atlas (Opportunity Insights), from data by Meta Platforms, Inc.; Chetty et al., Nature 2022. How TownRatings grades civic life →

Places to belong

105 community nonprofits are registered in North Andover

3.3 per 1,000 residents, against a U.S. town median of 3.7. The largest group: education.

Community nonprofits, by kind

Arts & culture80.25 per 1,000 · U.S. towns 0.24
Youth, sports & recreation160.51 per 1,000 · U.S. towns 0.52
Civic groups, clubs & veterans100.32 per 1,000 · U.S. towns 0.74
Human services170.54 per 1,000 · U.S. towns 0.59
Education240.76 per 1,000 · U.S. towns 0.43
Health100.32 per 1,000 · U.S. towns 0.16
Environment & animals60.19 per 1,000 · U.S. towns 0.17
Other140.44 per 1,000 · U.S. towns 0.47

Counted from the IRS list of tax-exempt organizations by mailing address (fractions where a ZIP code spans towns). Congregations are counted apart (8 here), since whether a church registers depends on its denomination, not the town. 4 more name a national or statewide reach and are left out.

Volunteering

5.4%

5.4% of North Andover’s Facebook users aged 25–44 belong to a volunteering or activism group, against 7.9% in the typical Massachusetts town and 7.5% nationally.

Volunteering: Social Capital Atlas (Opportunity Insights), from data by Meta Platforms, Inc.; Chetty et al., Nature 2022. ZIP-code figures, weighted by where North Andover’s residents live; 2022.

How it compares

Ahead of most similar-size libraries on 6 of 7 measures

Per resident, against libraries serving 25,000 to 100,000 people across the U.S.

Visits per resident 2.7 visits · typical 2.6Higher than 52%
Borrowing per resident 5.5 print items · typical 3.7Higher than 67%
Kids’ borrowing 2.9 kids’ items · typical 1.7Higher than 73%
Program attendance 0.4 attendees · typical 0.3Higher than 57%
Programs offered 15.4 per 1,000 residents · typical 14Higher than 54%
Cardholders 37% of residents · typical 39%Lower than 55%
Spending $44 per resident · typical $40Higher than 56%
Fewer per residentMore per resident
Ranked in MA#194Most-used librariesof 263 towns
#157Most library borrowingof 268 towns
#157Best libraries for kidsof 268 towns
Size group

Stevens Memorial Library serves 31,295 people, so it’s measured against U.S. libraries serving 25,000 to 100,000.

A year at the library

Every hour the doors are open, about 58 items go out

Fiscal year 2024. The library’s own count.

84K
visits
2.7 per resident
172K
loans, print + digital
5.5 per resident
483
programs & events
12K attended
12K
library cards
37% of people served
Every open hour58items borrowed
Every week221people at a program
Every week1,619visits
15 staff (full-time equivalent)13 public computers82K books & media on the shelves
What people borrow

More than half the print loans are kids’ books

172K print loans last year. The library didn’t report its e-book and e-audiobook loans.

172Kloans
Books & media (adults) 47%Kids’ books & media 53%
How hard the shelves work
2.1×

Each of the 82K books and other items on the shelves went out about 2.1 times last year, on average.

From your couch

Borrow from home with your card, plus research databases: courses, journals, genealogy and more.

Kids & programs

About 5 kids’ programs a week

Story times, clubs, classes and events, by who they’re for.

Schools in North Andover →

Programs last year by age group

Ages 0–569
Ages 6–11165
Teens31
Adults200
All ages18
Little ones
1.3

story times and programs a week for ages 0–5, on average.

Kids’ books
14

children’s books and media borrowed per child under 18 in North Andover last year.

12K
people at programs
483
programs
The building

Find it

Stevens Memorial Library, 345 Main Street, North Andover.

57
hours open a week
20,052
square feet
82K
books & media
With a card

No late fees. E-books and audiobooks from home. Loans renew on their own if no one’s waiting. Research databases: courses, journals, genealogy.

New in North Andover? The Handbook →

Hours are the survey’s yearly average. Check the library’s own site for today’s hours.

What your card is worth

For every $1 it spends, the library lends about $1.85 worth

Set what you’d borrow in a month. It starts at what the average North Andover cardholder borrows.

In a month I’d use…
Books$17 each
1
Kids’ books$12 each
1
E-books & audio$15 each
0
Movies & music$4 each
0
Programs & classes$10 a program
0
Computer & Wi-Fi$3 a session
0
Your card saves you about
$348
a year at retail prices · $29 a month

Who pays for it
$44 per resident a year

Typical for a library this size: $40. Operating budget $1.4M.

Local taxes 88%State 5%Gifts & other 7%

Last year the library lent and hosted about $2.6M worth of books, e-books, programs and Wi-Fi on a $1.4M budget.

Fine-free. No late fees on books returned late.

Retail prices are typical, rounded down: a new book $17, a kids’ book $12, an e-book or e-audiobook $15, a movie rental $4, a class or program $10, a computer or Wi-Fi session $3. The average cardholder’s month = the library’s yearly loans, attendance and Wi-Fi sessions ÷ its 11,658 cardholders ÷ 12.

Next door

Libraries next door

North Andover ranks 5th of 8 for borrowing per resident. Tap a town to see its library.

12+ loans per resident8–124–8Under 4No library / shared system
TownLibraryLoans per residentHoursCivic life
AndoverMemorial Hall Library fine-free11.164A−
MiddletonFlint Public Library fine-free7.946B−
North ReadingFlint Memorial Library fine-free6.747B−
BoxfordBoxford Town Library fine-free6.445B
North AndoverStevens Memorial Library fine-free5.557C−
MethuenNevins Memorial Library fine-free3.459D−
HaverhillHaverhill Public Library fine-free3.061C−
LawrenceLawrence Public Library fine-free0.355D−

Loans = print + digital items borrowed in the library’s fiscal year, per person it serves. — = no library of its own, a county or regional system (its numbers cover many towns), or no report. Civic life: — = not graded (unincorporated places, whose nonprofits can’t be placed by mailing address, or towns with fewer than two of the three inputs).

How to read these numbers

What this data can and can’t tell you

From the Public Libraries Survey, fiscal year 2024.

  • Digital loans not reported. Massachusetts libraries often don’t report e-book loans, so borrowing here is print only.

Hours are the survey’s yearly average; libraries are compared with others serving about as many people. How TownRatings uses library figures →

Questions about the library and civic life in North Andover

Does North Andover have a public library?

Yes. Stevens Memorial Library, 345 Main Street, serves North Andover’s 31,295 residents (the survey’s count) and is open about 57 hours a week, averaged over the year.

Is Stevens Memorial Library fine-free? Does it lend e-books?

Yes to both: no late fees, and e-books, audiobooks and research databases with a card (the library’s 2024 survey report).

How busy is North Andover’s library?

It logged 2.7 visits and lent 5.5 print items per resident in 2024, against a typical 2.6 visits for libraries serving 25,000 to 100,000 people.

What is North Andover’s civic life grade?

C− North Andover is ahead of 23% of U.S. towns on civic life, #242 of 283 in Massachusetts. The grade combines library visits per resident, community nonprofits per 1,000 residents and the share of adults 25–44 in volunteering groups. It’s a character grade, so it isn’t part of the overall grade. How it works.

Book talk

Reading, story times and the library in North Andover.

Town Square →
Start a conversation

Libraries: Institute of Museum and Library Services, Public Libraries Survey, fiscal year 2024. Each library reports its own numbers. Distances are straight-line from the town center. “What your card is worth” uses typical retail prices and is an estimate, not an official figure.