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Lowell, MassachusettsPhoto: Quintin Soloviev · CC BY 4.0
Samuel S. Pollard Memorial Library

Lowell’s library lends 0.9 print items per resident, against a typical 3.2 for libraries its size

Samuel S. Pollard Memorial Library serves Lowell’s 113,608 residents. Last year it lent 106K print books and media and logged 106K visits.

401 Merrimack St., Lowell 01852 · about 62 hours a week
DCivic lifeAhead of 9% of U.S. towns · #274 of 283 in Massachusetts. Library visits, nonprofits and volunteering.
Borrowed a year
106K
0.9 per resident
Visits a year
106K
0.9 per resident · Below typical (2.1)
Programs & events
836
about 16 a week · 12K attended
Cardholders
19%
21,502 cards
Open
62 hrs
a week
In brief

Lowell’s library, in brief

Samuel S. Pollard Memorial Library is used less than most libraries its size

Samuel S. Pollard Memorial Library records 0.9 visits per resident, against a typical 2.1 for libraries serving 100,000+ people. Borrowing is 0.9 print items per resident, against a typical 3.2. It also spends less than most: $17 per resident, against a typical $36. How it compares ↓

Every town next door borrows more

Lowell’s library lends 0.9 items per resident. Each of the four neighboring towns with a library of its own lends more, led by Chelmsford at 11. Libraries next door ↓

Still charges late fines, unlike its neighbors

Samuel S. Pollard Memorial Library charges late fines on some overdue items. Three of the four libraries in neighboring towns have dropped them. What your card is worth ↓

Few residents carry a card

Only 19% of the people Samuel S. Pollard Memorial Library serves have a library card, against a typical 41% for its size. How it compares ↓

This summary is written from the numbers on this page. Numbers are the library’s own report to the Public Libraries Survey, fiscal year 2024.

Civic life grade

What’s behind Lowell’s civic life grade

On library visits, community nonprofits and volunteering, Lowell is ahead of 9% of U.S. towns, #274 of 283 in Massachusetts. Among the 385 U.S. cities over 100,000 we grade, it ranks #296. All three inputs sit below most U.S. towns; the share of younger adults in volunteering groups comes closest to the middle.

D
Civic lifeA character grade: shown, never part of Lowell’s overall grade.
All U.S. towns we grade (17,556)Ahead of 9%
FewerMore
Massachusetts towns we grade (283)Ahead of 3%
U.S. towns with similar incomes, $59K–$98K (9,216)Ahead of 8%

Samuel S. Pollard Memorial Library spends $17 per resident, against a typical $36 for libraries its size.

Most U.S. towns with similar household incomes ($59K–$98K) score higher, so income alone doesn’t account for it.

Civic life counts registered nonprofits, library visits and online volunteering groups, so it can miss civic life that runs through congregations, mutual aid or neighbors looking out for each other.

How sure. Graded on any two of the three inputs instead, the letter would range from D− to C−. The volunteering share is a 2022 estimate from Facebook users aged 25–44.

Library visits: IMLS Public Libraries Survey, FY2024. Nonprofits: IRS Exempt Organizations Business Master File, October 2026. Volunteering: Social Capital Atlas (Opportunity Insights), from data by Meta Platforms, Inc.; Chetty et al., Nature 2022. How TownRatings grades civic life →

Places to belong

255 community nonprofits are registered in Lowell

2.2 per 1,000 residents, against a U.S. town median of 3.7. The largest group: human services.

Community nonprofits, by kind

Arts & culture350.30 per 1,000 · U.S. towns 0.24
Youth, sports & recreation350.30 per 1,000 · U.S. towns 0.52
Civic groups, clubs & veterans340.29 per 1,000 · U.S. towns 0.74
Human services550.46 per 1,000 · U.S. towns 0.59
Education290.24 per 1,000 · U.S. towns 0.43
Health280.24 per 1,000 · U.S. towns 0.16
Environment & animals50.04 per 1,000 · U.S. towns 0.17
Other340.29 per 1,000 · U.S. towns 0.47

Counted from the IRS list of tax-exempt organizations by mailing address (fractions where a ZIP code spans towns). Congregations are counted apart (82 here), since whether a church registers depends on its denomination, not the town. 20 more name a national or statewide reach and are left out.

Volunteering

6.5%

6.5% of Lowell’s Facebook users aged 25–44 belong to a volunteering or activism group, against 7.9% in the typical Massachusetts town and 7.5% nationally.

Volunteering: Social Capital Atlas (Opportunity Insights), from data by Meta Platforms, Inc.; Chetty et al., Nature 2022. ZIP-code figures, weighted by where Lowell’s residents live; 2022.

How it compares

Below most similar-size libraries on all 7 measures

Per resident, against libraries serving 100,000+ people across the U.S.

Visits per resident 0.9 visits · typical 2.1Bottom 10%
Borrowing per resident 0.9 print items · typical 3.2Bottom 10%
Kids’ borrowing 0.4 kids’ items · typical 1.6Bottom 10%
Program attendance 0.1 attendees · typical 0.2Lower than 86%
Programs offered 7.4 per 1,000 residents · typical 9Lower than 63%
Cardholders 19% of residents · typical 41%Lower than 89%
Spending $17 per resident · typical $36Lower than 87%
Fewer per residentMore per resident
Ranked in MA#248Most-used librariesof 263 towns
#263Most library borrowingof 268 towns
#263Best libraries for kidsof 268 towns
Size group

Samuel S. Pollard Memorial Library serves 113,608 people, so it’s measured against U.S. libraries serving 100,000+.

A year at the library

Every hour the doors are open, about 33 items go out

Fiscal year 2024. The library’s own count.

106K
visits
0.9 per resident
106K
loans, print + digital
0.9 per resident
836
programs & events
12K attended
22K
library cards
19% of people served
Every open hour33items borrowed
Every week234people at a program
Every day6Wi-Fi sessions
26 staff (full-time equivalent)35 public computers160K books & media on the shelves
What people borrow

Books and media off the shelf

106K print loans last year. The library didn’t report its e-book and e-audiobook loans.

106Kloans
Books & media (adults) 57%Kids’ books & media 43%
How hard the shelves work
0.7×

Each of the 160K books and other items on the shelves went out about 0.7 time last year, on average.

From your couch

Borrow from home with your card, plus research databases: courses, journals, genealogy and more.

Kids & programs

About 3 kids’ programs a week

Story times, clubs, classes and events, by who they’re for.

Schools in Lowell →

Programs last year by age group

Ages 0–5117
Ages 6–1150
Teens40
Adults342
All ages287
Little ones
2.3

story times and programs a week for ages 0–5, on average.

Kids’ books
2

children’s books and media borrowed per child under 18 in Lowell last year.

12K
people at programs
836
programs
The building

Find it

Samuel S. Pollard Memorial Library, 401 Merrimack St., Lowell.

62
hours open a week
46,000
square feet
160K
books & media
With a card

E-books and audiobooks from home. Loans renew on their own if no one’s waiting. Research databases: courses, journals, genealogy.

New in Lowell? The Handbook →

Hours are the survey’s yearly average. Check the library’s own site for today’s hours.

What your card is worth

What a library card is worth

Set what you’d borrow in a month. It starts at what the average Lowell cardholder borrows.

In a month I’d use…
Books$17 each
1
Kids’ books$12 each
0
E-books & audio$15 each
0
Movies & music$4 each
0
Programs & classes$10 a program
0
Computer & Wi-Fi$3 a session
0
Your card saves you about
$204
a year at retail prices · $17 a month

Who pays for it
$17 per resident a year

Typical for a library this size: $36. Operating budget $1.9M.

Local taxes 84%State 16%Gifts & other 0%

Last year the library lent and hosted about $1.7M worth of books, e-books, programs and Wi-Fi on a $1.9M budget.

Late fines apply to some overdue items.

Retail prices are typical, rounded down: a new book $17, a kids’ book $12, an e-book or e-audiobook $15, a movie rental $4, a class or program $10, a computer or Wi-Fi session $3. The average cardholder’s month = the library’s yearly loans, attendance and Wi-Fi sessions ÷ its 21,502 cardholders ÷ 12.

Next door

Libraries next door

Lowell ranks 5th of 5 for borrowing per resident. Tap a town to see its library.

12+ loans per resident8–124–8Under 4No library / shared system
TownLibraryLoans per residentHoursCivic life
ChelmsfordChelmsford Public Library fine-free10.972A−
TewksburyTewksbury Public Library fine-free6.153C−
TyngsboroughTyngsborough Public Library fine-free5.937B−
DracutMoses Greeley Parker Memorial Lib.4.255C
LowellSamuel S. Pollard Memorial Library0.962D

Loans = print + digital items borrowed in the library’s fiscal year, per person it serves. — = no library of its own, a county or regional system (its numbers cover many towns), or no report. Civic life: — = not graded (unincorporated places, whose nonprofits can’t be placed by mailing address, or towns with fewer than two of the three inputs).

How to read these numbers

What this data can and can’t tell you

From the Public Libraries Survey, fiscal year 2024.

  • Digital loans not reported. Massachusetts libraries often don’t report e-book loans, so borrowing here is print only.

Hours are the survey’s yearly average; libraries are compared with others serving about as many people. How TownRatings uses library figures →

Questions about the library and civic life in Lowell

Does Lowell have a public library?

Yes. Samuel S. Pollard Memorial Library, 401 Merrimack St., serves Lowell’s 113,608 residents (the survey’s count) and is open about 62 hours a week, averaged over the year.

Is Samuel S. Pollard Memorial Library fine-free? Does it lend e-books?

It charges late fines on some overdue items, and it lends e-books and audiobooks with a card (the library’s 2024 survey report).

How busy is Lowell’s library?

It logged 0.9 visits and lent 0.9 print items per resident in 2024, against a typical 2.1 visits for libraries serving 100,000+ people.

What is Lowell’s civic life grade?

D Lowell is ahead of 9% of U.S. towns on civic life, #274 of 283 in Massachusetts. The grade combines library visits per resident, community nonprofits per 1,000 residents and the share of adults 25–44 in volunteering groups. It’s a character grade, so it isn’t part of the overall grade. How it works.

Book talk

Reading, story times and the library in Lowell.

Town Square →
Start a conversation

Libraries: Institute of Museum and Library Services, Public Libraries Survey, fiscal year 2024. Each library reports its own numbers. Distances are straight-line from the town center. “What your card is worth” uses typical retail prices and is an estimate, not an official figure.