Photo: Kenneth C. Zirkel · CC BY-SA 4.0New Britain’s library runs 11 programs per 1,000 residents, against a typical 14 for libraries its size
New Britain Public Library serves 74,080 people in and around New Britain from 2 locations. Last year it lent 250K books, movies and e-books and logged 164K visits.
What New Britain’s library is like
Every town next door borrows more
New Britain’s library lends 3.4 items per resident. Each of the six neighboring towns with a library of its own lends more, led by Farmington at 13. Libraries next door ↓
Below typical on every measure
Against libraries serving 25,000 to 100,000 people, New Britain Public Library sits below the middle on all seven per-resident measures we compare, and in the bottom 30% on three. How it compares ↓
Few residents carry a card
Only 15% of the people New Britain Public Library serves have a library card, against a typical 39% for its size. How it compares ↓
This summary is written from the numbers on this page. Numbers are the library’s own report to the Public Libraries Survey, fiscal year 2024.
What’s behind New Britain’s civic life grade
On library visits, community nonprofits and volunteering, New Britain is ahead of 9% of U.S. towns, #150 of 155 in Connecticut. All three inputs sit below most U.S. towns; library visits come closest to the middle.
Most U.S. towns with similar household incomes ($44K–$73K) score higher, so income alone doesn’t account for it.
Civic life counts registered nonprofits, library visits and online volunteering groups, so it can miss civic life that runs through congregations, mutual aid or neighbors looking out for each other.
Library visits: IMLS Public Libraries Survey, FY2024. Nonprofits: IRS Exempt Organizations Business Master File, October 2026. Volunteering: Social Capital Atlas (Opportunity Insights), from data by Meta Platforms, Inc.; Chetty et al., Nature 2022. How TownRatings grades civic life →
166 community nonprofits are registered in New Britain
2.2 per 1,000 residents, against a U.S. town median of 3.7. The largest group: human services.
Community nonprofits, by kind
Counted from the IRS list of tax-exempt organizations by mailing address (fractions where a ZIP code spans towns). Congregations are counted apart (83 here), since whether a church registers depends on its denomination, not the town. 10 more name a national or statewide reach and are left out.
4.0%
4.0% of New Britain’s Facebook users aged 25–44 belong to a volunteering or activism group, against 7.5% in the typical Connecticut town and 7.5% nationally.
Volunteering: Social Capital Atlas (Opportunity Insights), from data by Meta Platforms, Inc.; Chetty et al., Nature 2022. ZIP-code figures, weighted by where New Britain’s residents live; 2022.
Ahead of most similar-size libraries on 1 of 8 measures
Per resident, against libraries serving 25,000 to 100,000 people across the U.S.
New Britain Public Library serves 74,080 people, so it’s measured against U.S. libraries serving 25,000 to 100,000.
Every hour the doors are open, about 52 items go out
Fiscal year 2024. The library’s own count.
Mostly books and media off the shelf
250K loans last year: print, kids’ and digital.
Each of the 198K books and other items on the shelves went out about 1.1 time last year, on average.
32,739 e-books, e-audiobooks and streams last year. Borrow from home with your card, plus research databases: courses, journals, genealogy and more.
About 9 kids’ programs a week
Story times, clubs, classes and events, by who they’re for.
Programs last year by age group
story times and programs a week for ages 0–5, on average.
2 places to borrow in New Britain
New Britain Public Library, 20 High St., New Britain.
No late fees. E-books and audiobooks from home. Loans renew on their own if no one’s waiting. Research databases: courses, journals, genealogy.
New in New Britain? The Handbook →Hours are the survey’s yearly average. Check the library’s own site for today’s hours.
Other libraries in New Britain
For every $1 it spends, the library lends about $1.27 worth
Set what you’d borrow in a month. It starts at what the average New Britain cardholder borrows.
Typical for a library this size: $40. Operating budget $3.1M.
Last year the library lent and hosted about $3.9M worth of books, e-books, programs and Wi-Fi on a $3.1M budget.
Fine-free. No late fees on books returned late.
Retail prices are typical, rounded down: a new book $17, a kids’ book $12, an e-book or e-audiobook $15, a movie rental $4, a class or program $10, a computer or Wi-Fi session $3. The average cardholder’s month = the library’s yearly loans, attendance and Wi-Fi sessions ÷ its 11,462 cardholders ÷ 12.
Libraries next door
New Britain ranks 7th of 7 for borrowing per resident. Tap a town to see its library.
| Town | Library | Loans per resident | Hours | Civic life |
|---|---|---|---|---|
| Farmington | Farmington Library fine-free | 13.2 | 60 | B+ |
| Berlin | Berlin-Peck Memorial Library fine-free | 9.9 | 53 | C |
| Kensington | Berlin-Peck Memorial Library fine-free | 9.9 | 53 | — graded as part of its town |
| Newington | Lucy Robbins Welles Library fine-free | 8.0 | 52 | C+ |
| Southington | Southington Public Library | 7.2 | 55 | C |
| Plainville | Plainville Public Library fine-free | 6.8 | 56 | C+ |
| New Britain | New Britain Public Library fine-free | 3.4 | 57 | D |
Loans = print + digital items borrowed in the library’s fiscal year, per person it serves. — = no library of its own, a county or regional system (its numbers cover many towns), or no report. Civic life: — = not graded (unincorporated places, whose nonprofits can’t be placed by mailing address, or towns with fewer than two of the three inputs).
What this data can and can’t tell you
From the Public Libraries Survey, fiscal year 2024.
- The library’s own count. Libraries report their own visits, loans and programs. A library that didn’t respond keeps its address and hours here, with no numbers.
Hours are the survey’s yearly average; libraries are compared with others serving about as many people. How TownRatings uses library figures →
Questions about the library and civic life in New Britain
Does New Britain have a public library?
Yes. New Britain Public Library, 20 High St., serves 74,080 people in and around New Britain (the survey’s count) and is open about 57 hours a week, averaged over the year.
Is New Britain Public Library fine-free? Does it lend e-books?
Yes to both: no late fees, and e-books, audiobooks and research databases with a card (the library’s 2024 survey report).
How busy is New Britain’s library?
It logged 2.2 visits and lent 3.4 items per resident in 2024, against a typical 2.6 visits for libraries serving 25,000 to 100,000 people.
What is New Britain’s civic life grade?
D New Britain is ahead of 9% of U.S. towns on civic life, #150 of 155 in Connecticut. The grade combines library visits per resident, community nonprofits per 1,000 residents and the share of adults 25–44 in volunteering groups. It’s a character grade, so it isn’t part of the overall grade. How it works.
Book talk
Reading, story times and the library in New Britain.
Libraries: Institute of Museum and Library Services, Public Libraries Survey, fiscal year 2024. Each library reports its own numbers. Distances are straight-line from the town center. “What your card is worth” uses typical retail prices and is an estimate, not an official figure.