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Cross Lanes · part of Kanawha County Public Library

Cross Lanes’ library is a branch of Kanawha County Public Library, which lends less per resident than 62% of systems its size

Cross Lanes’s library is the Cross Lanes, a branch of Kanawha County Public Library, which serves 160,474 people and lent 742K items last year.

5449 Big Tyler Rd., Cross Lanes 25313 · about 39 hours a week
–Civic lifeNot graded: unincorporated places have too few inputs
Borrowed a year
742K
4.6 per resident
Visits a year
292K
1.8 per resident · Below typical (2.1)
Programs & events
1,659
about 32 a week · 37K attended
Cardholders
37%
58,781 cards
Open
39 hrs
a week at this branch

What stands out about Cross Lanes

Read from the library’s own yearly report. The page puts what stands out first.

Civic life grade

What’s behind Cross Lanes’ civic life grade

Cross Lanes isn’t graded on civic life: it’s unincorporated, so its nonprofits can’t be counted reliably (mailing addresses don’t follow its boundary) and its library is a branch of Kanawha County Public Library, so there is no town figure for visits.

–
Civic lifeA character grade: shown, never part of Cross Lanes’ overall grade.

Civic life counts registered nonprofits, library visits and online volunteering groups, so it can miss civic life that runs through congregations, mutual aid or neighbors looking out for each other.

Library visits: IMLS Public Libraries Survey, FY2024. Nonprofits: IRS Exempt Organizations Business Master File, October 2026. Volunteering: Social Capital Atlas (Opportunity Insights), from data by Meta Platforms, Inc.; Chetty et al., Nature 2022. How TownRatings grades civic life →

Places to belong

Volunteering in Cross Lanes

Cross Lanes is unincorporated, so its nonprofits aren’t counted: they file by mailing address, which doesn’t follow its boundary.

Volunteering

7.6%

7.6% of Cross Lanes’ Facebook users aged 25–44 belong to a volunteering or activism group, against 8.9% in the typical West Virginia town and 7.5% nationally.

Volunteering: Social Capital Atlas (Opportunity Insights), from data by Meta Platforms, Inc.; Chetty et al., Nature 2022. ZIP-code figures, weighted by where Cross Lanes’ residents live; 2022.

★ What stands out · What people borrow

45% of borrowing is digital

742K loans last year: print, kids’ and digital.

The survey has no count of children’s loans for Cross Lanes’ library in 2024, so there’s no split between adults’ and kids’ borrowing.

From your couch

331,277 e-books, e-audiobooks and streams last year. Borrow from home with your card, plus research databases: courses, journals, genealogy and more.

How it compares

Ahead of most similar-size libraries on 4 of 7 measures

Per resident, against libraries serving 100,000+ people across the U.S.

Visits per resident 1.8 visits · typical 2.1Lower than 62%
Borrowing per resident 2.6 print items · typical 3.2Lower than 62%
Digital borrowing 2.1 e-items · typical 1.4Higher than 64%
Program attendance 0.2 attendees · typical 0.2Higher than 56%
Programs offered 10.3 per 1,000 residents · typical 9Higher than 54%
Cardholders 37% of residents · typical 41%Lower than 59%
Spending $56 per resident · typical $36Higher than 73%
Fewer per residentMore per resident
Size group

Kanawha County Public Library serves 160,474 people, so it’s measured against U.S. libraries serving 100,000+.

A year at the library

Every hour the doors are open, about 36 items go out

Fiscal year 2024, for the whole Kanawha County Public Library system. The library’s own count.

292K
visits
1.8 per resident
742K
loans, print + digital
4.6 per resident
1,659
programs & events
37K attended
59K
library cards
37% of people served
Every open hour36items borrowed
Every week707people at a program
Every day84Wi-Fi sessions
99 staff (full-time equivalent)92 public computers
Kids & programs

About 14 kids’ programs a week

Story times, clubs, classes and events, across the whole system, by who they’re for.

Schools in Cross Lanes →

Programs last year by age group

Ages 0–5510
Ages 6–11204
Teens144
Adults408
All ages393
Little ones
9.8

story times and programs a week for ages 0–5, on average.

37K
people at programs
1,659
programs
The building

Find it

Cross Lanes, 5449 Big Tyler Rd., Cross Lanes.

39
hours open a week
6,300
square feet
With a card

No late fees. E-books and audiobooks from home. Research databases: courses, journals, genealogy. Good at every Kanawha County Public Library branch.

New in Cross Lanes? The Handbook →

Hours are the survey’s yearly average. Check the library’s own site for today’s hours.

What your card is worth

For every $1 it spends, the library lends about $1.39 worth

Set what you’d borrow in a month. It starts at what the average Cross Lanes cardholder borrows.

In a month I’d use…
Books$17 each
1
Kids’ books$12 each
0
E-books & audio$15 each
0
Movies & music$4 each
0
Programs & classes$10 a program
0
Computer & Wi-Fi$3 a session
0
Your card saves you about
$204
a year at retail prices · $17 a month

Who pays for it
$56 per resident a year

Typical for a library this size: $36. Operating budget $8.9M.

Local taxes 80%State 9%Federal 1%Gifts & other 9%

Last year the library lent and hosted about $12M worth of books, e-books, programs and Wi-Fi on a $8.9M budget.

Fine-free. No late fees on books returned late.

Retail prices are typical, rounded down: a new book $17, a kids’ book $12, an e-book or e-audiobook $15, a movie rental $4, a class or program $10, a computer or Wi-Fi session $3. The average cardholder’s month = the library’s yearly loans, attendance and Wi-Fi sessions ÷ its 58,781 cardholders ÷ 12.

Next door

Libraries next door

Who has a library of their own, and how much each town borrows. Tap a town to see its library.

12+ loans per resident8–124–8Under 4No library / shared system
TownLibraryLoans per residentHoursCivic life
Cross LanesCross Lanes fine-free—39— unincorporated
NitroNitro Public Library—39C

Loans = print + digital items borrowed in the library’s fiscal year, per person it serves. — = no library of its own, a county or regional system (its numbers cover many towns), or no report. Civic life: — = not graded (unincorporated places, whose nonprofits can’t be placed by mailing address, or towns with fewer than two of the three inputs).

How to read these numbers

What this data can and can’t tell you

From the Public Libraries Survey, fiscal year 2024.

  • System-wide. Cross Lanes is one branch of Kanawha County Public Library, so the yearly numbers cover every branch and all 160,474 people it serves.

Hours are the survey’s yearly average; libraries are compared with others serving about as many people. How TownRatings uses library figures →

Questions about the library and civic life in Cross Lanes

Does Cross Lanes have a public library?

Yes: Cross Lanes, 5449 Big Tyler Rd., is a branch of Kanawha County Public Library, which serves 160,474 people. The branch is open about 39 hours a week, averaged over the year.

Is Kanawha County Public Library fine-free? Does it lend e-books?

Yes to both: no late fees, and e-books, audiobooks and research databases with a card (the library’s 2024 survey report).

How busy is Cross Lanes’ library?

It logged 1.8 visits and lent 4.6 items per resident in 2024, against a typical 2.1 visits for libraries serving 100,000+ people.

What is Cross Lanes’ civic life grade?

Cross Lanes isn’t graded on civic life: it’s unincorporated, so its nonprofits can’t be counted reliably (mailing addresses don’t follow its boundary) and its library is a branch of Kanawha County Public Library, so there is no town figure for visits. How it works.

Book talk

Reading, story times and the library in Cross Lanes.

Town Square →
Start a conversation

Libraries: Institute of Museum and Library Services, Public Libraries Survey, fiscal year 2024. Each library reports its own numbers. Distances are straight-line from the town center. “What your card is worth” uses typical retail prices and is an estimate, not an official figure.