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The West Virginia State Capitol building - Image03Photo: Daniel G Rego · CC BY-SA 4.0
Kanawha County Public Library

Charleston’s library logs 1.8 visits per resident, against a typical 2.1 for libraries its size

Kanawha County Public Library serves 160,474 people in and around Charleston. Last year it lent 742K books, movies and e-books and logged 292K visits.

123 Capitol St., Charleston 25301 · about 60 hours a week
ACivic lifeAhead of 95% of U.S. towns · #9 of 48 in West Virginia. Nonprofits and volunteering.
Borrowed a year
742K
4.6 per resident
Visits a year
292K
1.8 per resident · Below typical (2.1)
Programs & events
1,659
about 32 a week · 37K attended
Cardholders
37%
58,781 cards
Open
60 hrs
a week at this branch

What stands out about Kanawha County Public Library

Read from the library’s own yearly report. The page puts what stands out first.

Civic life grade

What’s behind Charleston’s civic life grade

On community nonprofits and volunteering, Charleston is ahead of 95% of U.S. towns, #9 of 48 in West Virginia. Charleston is graded on two of the three inputs. Both inputs are above most U.S. towns; Charleston’s count of community nonprofits ranks highest.

A
Civic lifeA character grade: shown, never part of Charleston’s overall grade.
All U.S. towns we grade (17,556)Ahead of 95%
FewerMore
West Virginia towns we grade (48)Ahead of 83%
U.S. towns with similar incomes, $49K–$82K (8,653)Ahead of 94%

Civic life counts registered nonprofits, library visits and online volunteering groups, so it can miss civic life that runs through congregations, mutual aid or neighbors looking out for each other.

How sure. Graded on two inputs, so a change in either one moves the letter more than it would with three. The volunteering share is a 2022 estimate from Facebook users aged 25–44.

Library visits: IMLS Public Libraries Survey, FY2024. Nonprofits: IRS Exempt Organizations Business Master File, October 2026. Volunteering: Social Capital Atlas (Opportunity Insights), from data by Meta Platforms, Inc.; Chetty et al., Nature 2022. How TownRatings grades civic life →

Places to belong

505 community nonprofits are registered in Charleston

10.7 per 1,000 residents, against a U.S. town median of 3.7. The largest group: human services.

Community nonprofits, by kind

Arts & culture460.98 per 1,000 · U.S. towns 0.24
Youth, sports & recreation571.20 per 1,000 · U.S. towns 0.52
Civic groups, clubs & veterans881.87 per 1,000 · U.S. towns 0.74
Human services972.04 per 1,000 · U.S. towns 0.59
Education581.23 per 1,000 · U.S. towns 0.43
Health440.94 per 1,000 · U.S. towns 0.16
Environment & animals310.66 per 1,000 · U.S. towns 0.17
Other831.75 per 1,000 · U.S. towns 0.47

Counted from the IRS list of tax-exempt organizations by mailing address (fractions where a ZIP code spans towns). Congregations are counted apart (77 here), since whether a church registers depends on its denomination, not the town. 20 more name a national or statewide reach and are left out.

Volunteering

9.7%

9.7% of Charleston’s Facebook users aged 25–44 belong to a volunteering or activism group, against 8.9% in the typical West Virginia town and 7.5% nationally.

Volunteering: Social Capital Atlas (Opportunity Insights), from data by Meta Platforms, Inc.; Chetty et al., Nature 2022. ZIP-code figures, weighted by where Charleston’s residents live; 2022.

★ What stands out · What people borrow

45% of borrowing is digital

742K loans last year: print, kids’ and digital.

The survey has no count of children’s loans for Charleston’s library in 2024, so there’s no split between adults’ and kids’ borrowing.

From your couch

331,277 e-books, e-audiobooks and streams last year. Borrow from home with your card, plus research databases: courses, journals, genealogy and more.

How it compares

Ahead of most similar-size libraries on 4 of 7 measures

Per resident, against libraries serving 100,000+ people across the U.S.

Visits per resident 1.8 visits · typical 2.1Lower than 62%
Borrowing per resident 2.6 print items · typical 3.2Lower than 62%
Digital borrowing 2.1 e-items · typical 1.4Higher than 64%
Program attendance 0.2 attendees · typical 0.2Higher than 56%
Programs offered 10.3 per 1,000 residents · typical 9Higher than 54%
Cardholders 37% of residents · typical 41%Lower than 59%
Spending $56 per resident · typical $36Higher than 73%
Fewer per residentMore per resident
Size group

Kanawha County Public Library serves 160,474 people, so it’s measured against U.S. libraries serving 100,000+.

A year at the library

Every hour the doors are open, about 36 items go out

Fiscal year 2024, for the whole Kanawha County Public Library system. The library’s own count.

292K
visits
1.8 per resident
742K
loans, print + digital
4.6 per resident
1,659
programs & events
37K attended
59K
library cards
37% of people served
Every open hour36items borrowed
Every week707people at a program
Every day84Wi-Fi sessions
99 staff (full-time equivalent)92 public computers
Kids & programs

About 14 kids’ programs a week

Story times, clubs, classes and events, across the whole system, by who they’re for.

Schools in Charleston →

Programs last year by age group

Ages 0–5510
Ages 6–11204
Teens144
Adults408
All ages393
Little ones
9.8

story times and programs a week for ages 0–5, on average.

37K
people at programs
1,659
programs
The building

Find it

Kanawha County Public Library, 123 Capitol St., Charleston.

60
hours open a week
53,600
square feet
With a card

No late fees. E-books and audiobooks from home. Research databases: courses, journals, genealogy. Good at every Kanawha County Public Library branch.

New in Charleston? The Handbook →

Hours are the survey’s yearly average. Check the library’s own site for today’s hours.

What your card is worth

For every $1 it spends, the library lends about $1.39 worth

Set what you’d borrow in a month. It starts at what the average Charleston cardholder borrows.

In a month I’d use…
Books$17 each
1
Kids’ books$12 each
0
E-books & audio$15 each
0
Movies & music$4 each
0
Programs & classes$10 a program
0
Computer & Wi-Fi$3 a session
0
Your card saves you about
$204
a year at retail prices · $17 a month

Who pays for it
$56 per resident a year

Typical for a library this size: $36. Operating budget $8.9M.

Local taxes 80%State 9%Federal 1%Gifts & other 9%

Last year the library lent and hosted about $12M worth of books, e-books, programs and Wi-Fi on a $8.9M budget.

Fine-free. No late fees on books returned late.

Retail prices are typical, rounded down: a new book $17, a kids’ book $12, an e-book or e-audiobook $15, a movie rental $4, a class or program $10, a computer or Wi-Fi session $3. The average cardholder’s month = the library’s yearly loans, attendance and Wi-Fi sessions ÷ its 58,781 cardholders ÷ 12.

Next door

Libraries next door

Who has a library of their own, and how much each town borrows. Tap a town to see its library.

12+ loans per resident8–124–8Under 4No library / shared system
TownLibraryLoans per residentHoursCivic life
South CharlestonSouth Charleston Public Library fine-free6.550B
CharlestonKanawha County Public Library fine-free—60A
DunbarDunbar fine-free—54B+
MaldenNone of its own——— under 1,000 residents

Loans = print + digital items borrowed in the library’s fiscal year, per person it serves. — = no library of its own, a county or regional system (its numbers cover many towns), or no report. Civic life: — = not graded (unincorporated places, whose nonprofits can’t be placed by mailing address, or towns with fewer than two of the three inputs).

How to read these numbers

What this data can and can’t tell you

From the Public Libraries Survey, fiscal year 2024.

  • System-wide. Kanawha County Public Library serves 160,474 people in and around Charleston, so the yearly numbers cover all of them, not just Charleston.

Hours are the survey’s yearly average; libraries are compared with others serving about as many people. How TownRatings uses library figures →

Questions about the library and civic life in Charleston

Does Charleston have a public library?

Yes. Kanawha County Public Library, 123 Capitol St., serves 160,474 people in and around Charleston (the survey’s count) and is open about 60 hours a week, averaged over the year.

Is Kanawha County Public Library fine-free? Does it lend e-books?

Yes to both: no late fees, and e-books, audiobooks and research databases with a card (the library’s 2024 survey report).

How busy is Charleston’s library?

It logged 1.8 visits and lent 4.6 items per resident in 2024, against a typical 2.1 visits for libraries serving 100,000+ people.

What is Charleston’s civic life grade?

A Charleston is ahead of 95% of U.S. towns on civic life, #9 of 48 in West Virginia. The grade combines library visits per resident, community nonprofits per 1,000 residents and the share of adults 25–44 in volunteering groups. It’s a character grade, so it isn’t part of the overall grade. How it works.

Book talk

Reading, story times and the library in Charleston.

Town Square →
Start a conversation

Libraries: Institute of Museum and Library Services, Public Libraries Survey, fiscal year 2024. Each library reports its own numbers. Distances are straight-line from the town center. “What your card is worth” uses typical retail prices and is an estimate, not an official figure.