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The Richmond handbook

Living in Richmond, WI: what to set up and who to call

In Richmond, trash day is Monday. New voters sign up with the Town of Richmond Clerk, which runs Richmond’s elections.

I’m new in town

What to set up in Richmond, and who provides it. Tap an answer for the details and where they come from.

Home services

Power, water and internet

Who to call to start service at a new address in Richmond.

Electricity

Power comes from Wisconsin Power & Light

Wisconsin Power & Light (Wisconsin Power & Light Co), an investor-owned utility, serves 84.6% of Richmond residents. Its homes paid an average of 18.5¢ per kWh in 2025, about $128 a month (its average across Wisconsin).

Service territory: HIFLD Electric Retail Service Territories (map dated Aug 2023). Prices and customers: EIA-861, 2025.

Drinking water · reported to EPA

Water comes from Shawano Waterworks

Shawano Waterworks supplies Richmond: about 4% of residents live in its service area. About 96% of homes are outside any mapped community water system, most likely on private wells, which EPA doesn’t regulate. It draws ground water and serves 9,610 people in all.

No health-based violations reported to EPA in the five years to October 2026, like 80% of the 5,012 systems serving 3,301–10,000 people.

Lead, 90th percentile3.7 ppb
015 ppb action level20

The latest lead result on file, the 90th percentile of homes sampled in Jun–Sep 2023, was 3.7 ppb, below the 15 ppb action level that applied. The highest in five years was 3.8 ppb. That’s higher than 86% of similar systems’ latest results.

The system’s full record: EPA ECHO report

EPA SDWIS via Envirofacts (violations pulled Oct 9, 2026) and ECHO (lead samples, 2026Q3); service area: EPA Community Water System Service Area Boundaries v3.0. Violations are counted by the start of their compliance period. WI4590456.

Internet

6 home internet providers serve Richmond

84% of 990 addresses can get 100/20 Mbps; 50% can get fiber.

ProviderTechnologyAddressesFastest (Mbps)
SpectrumFiber, Cable82%1,000/1,000
FrontierDSL44%90/5
Bertram CommunicationsFixed wireless93%100/20
Bug TusselFixed wireless85%50/8
VerizonFixed wireless25%300/20
T-MobileFixed wireless24%100/20

FCC National Broadband Map, as of December 2025. Availability as providers report it, not speeds people get.

Trash & recycling

Trash day in Richmond is Monday

Pickup days, the drop-off and recycling in Richmond, from the town’s own site.

Pickup calendar

This month

  • TrashEvery week
  • RecyclingEvery week, Mon
Drop-off

Richmond Brush Site (old town dump) for yard waste

N5761 Cypress Road

MTWTFSS
8a
10a
12p
2p
4p
  • Mon10 am–2 pm
  • Sat10 am–2 pm, 10 am–2 pm, 10 am–2 pm
The town’s recycling and trash guidesRecycling Guidelines (PDF) recyclemoreoutagamie.org →

From richmondwi.com, the town’s official site, checked Oct 22, 2026; pages dated 2026, 2026-10-22. Rules change: the town’s page is the last word. .

Schools

Where your child goes to school

Public school districts and the school path by grade.

Richmond kids go to
PK–2Hillcrest Primary Schoolin Shawano
3–5Brener Elementaryin Shawano
6–8Shawano Community Middlein Shawano
9–12Shawano Highin Shawano

Most of Richmond (97%) is in Shawano School District; parts are in Gresham School District (3%).

CSchool gradeSee Schools →

U.S. Department of Education, NCES Common Core of Data, 2024–25. Enrollment rules and registration are the district’s.

Government & voting

Town hall and registering to vote

Who to call, and how to register.

Election office: FVAP local election office directory, updated Aug 2026; jurisdictions: EAC EAVS 2024. Registration rules and links: vote.gov, updated Nov 18, 2024.

ZIP codes & area codes

Richmond is in ZIP code 54166

ZIP codes where Richmond residents live, with the share of the town in each.

ZIPPost office nameShare of RichmondZIP’s residents in Richmond
54166Shawano, WI100%11%

A few homes fall in 54128.

Census 2020 ZIP Code Tabulation Areas, by census block; post office names: GeoNames (CC BY 4.0). ZIPs created since 2020 are missing.

Everyday places

Getting around, the ER and the library

One line each; the subject pages have the rest.

ER: CMS hospital data. Library: IMLS Public Libraries Survey, FY2024.

Questions about living in Richmond

Who supplies Richmond’s drinking water, and has it had violations?

Shawano Waterworks (EPA ID WI4590456). It reported no health-based violations to EPA in the five years to October 2026; 80% of systems its size had none. Its latest lead 90th percentile was 3.7 ppb (Jun–Sep 2023), against a 15 ppb action level.

Who provides electricity in Richmond?

Wisconsin Power & Light (Wisconsin Power & Light Co), an investor-owned utility. Its homes paid about 18.5¢ per kWh in 2025 (EIA).

What internet providers serve Richmond?

Spectrum, Frontier, Bertram Communications, Bug Tussel, Verizon, T-Mobile (FCC, as of December 2025).

What ZIP codes are in Richmond?

54166. Census 2020 ZIP Code Tabulation Areas.

What school district is Richmond in?

Shawano School District. Parts of the city are in Gresham School District.

How do I register to vote in Richmond?

In Wisconsin you can register online until 20 days before Election Day, in person up to and including Election Day, or by mail (postmarked 20 days before). Elections here are run by the Town of Richmond Clerk. Check your registration at myvote.wi.gov.

Sources & dates

Every answer above names its source. Here they are with their dates.

  • Water: EPA SDWIS (Envirofacts, pulled Oct 9, 2026), ECHO SDWA 2026Q3, EPA CWS Service Area Boundaries v3.0.
  • Power: HIFLD Electric Retail Service Territories (map Aug 2023); EIA-861 final 2025.
  • Trash: Richmond’s own website (richmondwi.com), read Oct 22, 2026, pickup and drop-off facts extracted and checked against the page they came from.
  • ZIP codes: Census 2020 ZCTA relationship files; GeoNames postal codes (CC BY 4.0).
  • Schools: NCES Common Core of Data, 2024–25.
  • Registration: vote.gov, updated Nov 18, 2024 (read Oct 10, 2026). Official sites and area codes: Wikidata.
  • Election office: FVAP local election office directory (fetched Oct 10, 2026; each record dated), EAC EAVS 2024 jurisdictions; registration and lookup links from vote.gov’s state data, checked Oct 10, 2026.
  • Internet: FCC National Broadband Map, as of December 2025.