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Charlotte

West Charlotte’s library runs 175 programs per 1,000 residents, against a typical 34 for libraries its size

Charlotte serves 3,905 people in and around West Charlotte. Last year it lent 46K books, movies and e-books and logged 23K visits.

115 Ferry Rd., Charlotte 05445 · about 43 hours a week
–Civic lifeNot graded: fewer than 1,000 residents
Borrowed a year
46K
11.8 per resident
Visits a year
23K
5.8 per resident · Above typical (3)
Programs & events
683
about 13 a week · 9,656 attended
Cardholders
63%
2,441 cards
Open
43 hrs
a week
In brief

West Charlotte’s library, in brief

Five times the programs of a typical library its size

Charlotte ran 683 programs last year, about 13 a week. That’s 175 per 1,000 residents, against a typical 34. People show up: 9,656 attended. Kids & programs ↓

Big on e-books and audiobooks

Digital borrowing runs 3.6 e-items per resident, against a typical 1, higher than at 93% of similar-size libraries. It’s 30% of all loans. What people borrow ↓

Charlotte serves more than West Charlotte

The library’s service area covers 3,905 people in and around West Charlotte, so its per-resident numbers are measured against that wider population. How it compares ↓

West Charlotte invests in its library

Charlotte spends $106 per resident a year, about twice the typical $43 for a library its size. Almost all of it (92%) comes from local taxes. What your card is worth ↓

This summary is written from the numbers on this page. Numbers are the library’s own report to the Public Libraries Survey, fiscal year 2024.

Civic life grade

What’s behind West Charlotte’s civic life grade

West Charlotte isn’t graded on civic life: TownRatings grades towns of 1,000 residents or more.

–
Civic lifeA character grade: shown, never part of West Charlotte’s overall grade.

Civic life counts registered nonprofits, library visits and online volunteering groups, so it can miss civic life that runs through congregations, mutual aid or neighbors looking out for each other.

Library visits: IMLS Public Libraries Survey, FY2024. Nonprofits: IRS Exempt Organizations Business Master File, October 2026. Volunteering: Social Capital Atlas (Opportunity Insights), from data by Meta Platforms, Inc.; Chetty et al., Nature 2022. How TownRatings grades civic life →

★ What stands out · Kids & programs

About 5 kids’ programs a week

Story times, clubs, classes and events, by who they’re for.

Schools in West Charlotte →

Programs last year by age group

Ages 0–5193
Ages 6–1161
Teens51
Adults289
All ages89
Little ones
3.7

story times and programs a week for ages 0–5, on average.

9,656
people at programs
683
programs
How it compares

Ahead of most similar-size libraries on all 7 measures

Per resident, against libraries serving 2,500 to 10,000 people across the U.S.

Visits per resident 5.8 visits · typical 3Higher than 80%
Borrowing per resident 8.2 print items · typical 3.8Higher than 86%
Digital borrowing 3.6 e-items · typical 1Top 10%
Program attendance 2.5 attendees · typical 0.5Top 10%
Programs offered 174.9 per 1,000 residents · typical 34Top 10%
Cardholders 63% of residents · typical 42%Higher than 74%
Spending $106 per resident · typical $43Top 10%
Fewer per residentMore per resident
Size group

Charlotte serves 3,905 people, so it’s measured against U.S. libraries serving 2,500 to 10,000.

A year at the library

Every hour the doors are open, about 21 items go out

Fiscal year 2024. The library’s own count.

23K
visits
5.8 per resident
46K
loans, print + digital
11.8 per resident
683
programs & events
9,656 attended
2,441
library cards
63% of people served
Every open hour21items borrowed
Every week186people at a program
Every day14Wi-Fi sessions
4 staff (full-time equivalent)9 public computers18K books & media on the shelves
What people borrow

Mostly books and media off the shelf

46K loans last year: print, kids’ and digital.

The survey has no count of children’s loans for West Charlotte’s library in 2024, so there’s no split between adults’ and kids’ borrowing.

How hard the shelves work
1.8×

Each of the 18K books and other items on the shelves went out about 1.8 times last year, on average.

From your couch

14,008 e-books, e-audiobooks and streams last year. Borrow from home with your card, plus research databases: courses, journals, genealogy and more.

The building

Find it

Charlotte, 115 Ferry Rd., Charlotte.

43
hours open a week
4,595
square feet
18K
books & media
With a card

No late fees. E-books and audiobooks from home. Research databases: courses, journals, genealogy.

New in West Charlotte? The Handbook →

Hours are the survey’s yearly average. Check the library’s own site for today’s hours.

What your card is worth

For every $1 it spends, the library lends about $2.10 worth

Set what you’d borrow in a month. It starts at what the average West Charlotte cardholder borrows.

In a month I’d use…
Books$17 each
1
Kids’ books$12 each
0
E-books & audio$15 each
0
Movies & music$4 each
0
Programs & classes$10 a program
0
Computer & Wi-Fi$3 a session
0
Your card saves you about
$204
a year at retail prices · $17 a month

Who pays for it
$106 per resident a year

Typical for a library this size: $43. Operating budget $413K.

Local taxes 92%State 0%Federal 0%Gifts & other 8%

Last year the library lent and hosted about $868K worth of books, e-books, programs and Wi-Fi on a $413K budget.

Fine-free. No late fees on books returned late.

Retail prices are typical, rounded down: a new book $17, a kids’ book $12, an e-book or e-audiobook $15, a movie rental $4, a class or program $10, a computer or Wi-Fi session $3. The average cardholder’s month = the library’s yearly loans, attendance and Wi-Fi sessions ÷ its 2,441 cardholders ÷ 12.

How to read these numbers

What this data can and can’t tell you

From the Public Libraries Survey, fiscal year 2024.

  • The library’s own count. Libraries report their own visits, loans and programs. A library that didn’t respond keeps its address and hours here, with no numbers.

Hours are the survey’s yearly average; libraries are compared with others serving about as many people. How TownRatings uses library figures →

Questions about the library and civic life in West Charlotte

Does West Charlotte have a public library?

Yes. Charlotte, 115 Ferry Rd., serves 3,905 people in and around West Charlotte (the survey’s count) and is open about 43 hours a week, averaged over the year.

Is Charlotte fine-free? Does it lend e-books?

Yes to both: no late fees, and e-books, audiobooks and research databases with a card (the library’s 2024 survey report).

How busy is West Charlotte’s library?

It logged 5.8 visits and lent 11.8 items per resident in 2024, against a typical 3 visits for libraries serving 2,500 to 10,000 people.

What is West Charlotte’s civic life grade?

West Charlotte isn’t graded on civic life: TownRatings grades towns of 1,000 residents or more. How it works.

Book talk

Reading, story times and the library in West Charlotte.

Town Square →
Start a conversation

Libraries: Institute of Museum and Library Services, Public Libraries Survey, fiscal year 2024. Each library reports its own numbers. Distances are straight-line from the town center. “What your card is worth” uses typical retail prices and is an estimate, not an official figure.