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The Wisconsin Battleship in Norfolk, VAPhoto: Bruce Emmerling · CC BY-SA 4.0
The Norfolk handbook

Living in Norfolk, VA: what to set up and who to call

Norfolk has its own drop-off, SPSA Transfer Station - Norfolk, on 3136 Woodland Avenue. New voters sign up with the Norfolk General Registrar, which runs Norfolk’s elections.

I’m new in town

What to set up in Norfolk, and who provides it. Tap an answer for the details and where they come from.

Home services

Power, water and internet

Who to call to start service at a new address in Norfolk.

Electricity

Power comes from Dominion Energy

Dominion Energy (Virginia Electric & Power Co.), an investor-owned utility, serves all of Norfolk. Its homes paid an average of 15.2¢ per kWh in 2025, about $158 a month (its average across Virginia).

Service territory: HIFLD Electric Retail Service Territories (map dated Aug 2023). Prices and customers: EIA-861, 2025.

Drinking water · reported to EPA

Water comes from City of Norfolk water system

The City of Norfolk water system supplies Norfolk: about 92% of residents live in its service area. Nsa Hampton Roads, Main Base serves another 8%. It draws surface water and serves 234,220 people in all.

No health-based violations reported to EPA in the five years to October 2026, like 86% of the 332 systems serving 100,001–250,000 people.

Lead, 90th percentile0.0 ppb
015 ppb action level20

The latest lead result on file, the 90th percentile of homes sampled in Jan 2021–Dec 2023, was 0.0 ppb, below the 15 ppb action level that applied. Results below detection are reported as 0, so 0 doesn’t mean no lead at any tap.

The system’s full record: EPA ECHO report

EPA SDWIS via Envirofacts (violations pulled Oct 9, 2026) and ECHO (lead samples, 2026Q3); service area: EPA Community Water System Service Area Boundaries v3.0. Violations are counted by the start of their compliance period. VA3710100.

Internet

5 home internet providers serve Norfolk

94% of 60,295 addresses can get 100/20 Mbps; 73% can get fiber.

ProviderTechnologyAddressesFastest (Mbps)
Cox CommunicationsCable, Fiber96%2,000/100
MetronetFiber89%5,120/5,120
VerizonFixed wireless, Fiber59%300/20
AT&TFixed wireless63%25/3
T-MobileFixed wireless45%100/20

FCC National Broadband Map, as of December 2025. Availability as providers report it, not speeds people get.

Trash & recycling

Trash day in Norfolk depends on your street

Pickup days, the drop-off and recycling in Norfolk, from the town’s own site.

How trash works hereTown pickupTown crews pick up at the curbnorfolk.gov
Trash dayBy addressDepends on your address
Pickup

Your pickup week

Transfer station

SPSA Norfolk Transfer Station

3136 Woodland Avenue, Norfolk, VA 23504

We couldn’t find its opening hours.

Furniture, appliances and bulky itemsCall to bookRequests must be made by 3 p.m. the day prior to collection via the MyNorfolk app, the Citizen Services Portal, or by calling (757) 664-6510 weekdays 8 a.m. to 4 p.m.

From norfolk.gov, the town’s official site, checked Oct 21, 2026. Rules change: the town’s page is the last word. .

Schools

Where your child goes to school

Public school districts and the school path by grade.

Norfolk kids go to
PK–530 elementary schoolsDepends on your address
6–810 middle schoolsDepends on your address
9–125 high schoolsDepends on your address

Norfolk is in Norfolk City Public Schools.

D−School gradeSee Schools →

U.S. Department of Education, NCES Common Core of Data, 2024–25. Enrollment rules and registration are the district’s.

Government & voting

Town hall and registering to vote

Who to call, and how to register.

Election office: FVAP local election office directory, updated Jun 2023; jurisdictions: EAC EAVS 2024. Registration rules and links: vote.gov, updated Sep 30, 2026.

ZIP codes & area codes

Norfolk spans 13 ZIP codes

ZIP codes where Norfolk residents live, with the share of the town in each.

ZIPPost office nameShare of NorfolkZIP’s residents in Norfolk
23503Norfolk, VA13%100%
23518Norfolk, VA13%100%
23513Norfolk, VA12%100%
23505Norfolk, VA12%100%
23504Norfolk, VA9%100%
23502Norfolk, VA9%100%
23508Norfolk, VA9%100%
23509Norfolk, VA5%100%
23511Norfolk, VA5%100%
23510Norfolk, VA4%100%
23523Norfolk, VA3%100%
23507Norfolk, VA3%100%
23517Norfolk, VA2%100%

A few homes fall in 23551, 23462. 23501, 23506, 23514, 23515, 23519, 23529, 23541 are P.O. box or single-organization ZIPs with no homes.

Area code757Wikidata

Census 2020 ZIP Code Tabulation Areas, by census block; post office names: GeoNames (CC BY 4.0). ZIPs created since 2020 are missing.

Everyday places

Getting around, the ER and the library

One line each; the subject pages have the rest.

Train: OpenStreetMap (© OpenStreetMap contributors). ER: CMS hospital data. Library: IMLS Public Libraries Survey, FY2024.

Questions about living in Norfolk

Who supplies Norfolk’s drinking water, and has it had violations?

The City of Norfolk water system (EPA ID VA3710100). It reported no health-based violations to EPA in the five years to October 2026; 86% of systems its size had none. Its latest lead 90th percentile was 0.0 ppb (Jan 2021–Dec 2023), against a 15 ppb action level.

Who provides electricity in Norfolk?

Dominion Energy (Virginia Electric & Power Co.), an investor-owned utility. Its homes paid about 15.2¢ per kWh in 2025 (EIA).

What internet providers serve Norfolk?

Cox Communications, Metronet, Verizon, AT&T, T-Mobile (FCC, as of December 2025).

What ZIP codes are in Norfolk?

23503 (13%), 23518 (13%), 23513 (12%), 23505 (12%), 23504 (9%), 23502 (9%), 23508 (9%), 23509 (5%), 23511 (5%), 23510 (4%), 23523 (3%), 23507 (3%), 23517 (2%), by share of residents. Census 2020 ZIP Code Tabulation Areas.

What school district is Norfolk in?

Norfolk City Public Schools.

How do I register to vote in Norfolk?

In Virginia you can register online until 11 days before Election Day, in person up to and including Election Day, or by mail (postmarked 11 days before). Elections here are run by the Norfolk General Registrar. Check your registration at vote.elections.virginia.gov.

Sources & dates

Every answer above names its source. Here they are with their dates.

  • Water: EPA SDWIS (Envirofacts, pulled Oct 9, 2026), ECHO SDWA 2026Q3, EPA CWS Service Area Boundaries v3.0.
  • Power: HIFLD Electric Retail Service Territories (map Aug 2023); EIA-861 final 2025.
  • Trash: Norfolk’s own website (norfolk.gov), read Oct 21, 2026, pickup and drop-off facts extracted and checked against the page they came from.
  • ZIP codes: Census 2020 ZCTA relationship files; GeoNames postal codes (CC BY 4.0).
  • Schools: NCES Common Core of Data, 2024–25.
  • Registration: vote.gov, updated Sep 30, 2026 (read Oct 10, 2026). Official sites and area codes: Wikidata.
  • Election office: FVAP local election office directory (fetched Oct 10, 2026; each record dated), EAC EAVS 2024 jurisdictions; registration and lookup links from vote.gov’s state data, checked Oct 10, 2026.
  • Internet: FCC National Broadband Map, as of December 2025.