Photo: Nyttend · Public domainLiving in New Castle, VA: what to set up and who to call
The Craig-New Castle Psa water system reported one health-based violation to EPA in the last five years: a bacteria testing requirement (Revised Total Coliform Rule), beginning Jun 2024. For an emergency, Lewisgale Medical Center is the closest ER, 16.9 miles away.
I’m new in town
What to set up in New Castle, and who provides it. Tap an answer for the details and where they come from.
Power, water and internet
Who to call to start service at a new address in New Castle.
Power comes from Appalachian Power
Appalachian Power (Appalachian Power Co), an investor-owned utility, serves all of New Castle. Its homes paid an average of 17.2¢ per kWh in 2025, about $186 a month (its average across Virginia).
Service territory: HIFLD Electric Retail Service Territories (map dated Aug 2023). Prices and customers: EIA-861, 2025.
Water comes from Craig-New Castle Psa water system
The Craig-New Castle Psa water system supplies New Castle: about 50% of residents live in its service area. About 50% of homes are outside any mapped community water system, most likely on private wells, which EPA doesn’t regulate. It draws ground water and serves 1,238 people in all.
1 health-based violation reported to EPA in the five years to October 2026: a bacteria testing requirement (Revised Total Coliform Rule), beginning Jun 2024. 78% of the 7,966 systems serving 1,001–3,300 people had none.
The latest lead result on file, the 90th percentile of homes sampled in Jan 2022–Dec 2024, was 5.6 ppb, below the 15 ppb action level that applied. That’s higher than 94% of similar systems’ latest results.
The system’s full record: EPA ECHO report
EPA SDWIS via Envirofacts (violations pulled Oct 9, 2026) and ECHO (lead samples, 2026Q3); service area: EPA Community Water System Service Area Boundaries v3.0 (EPA’s estimate). Violations are counted by the start of their compliance period. VA2045160.
4 home internet providers serve New Castle
63% of 100 addresses can get 100/20 Mbps; 0% can get fiber.
| Provider | Technology | Addresses | Fastest (Mbps) |
|---|---|---|---|
| Riverstreet | Cable | 53% | 250/20 |
| TDS Telecom | DSL | 4% | 50/10 |
| AT&T | Fixed wireless | 40% | 25/3 |
| T-Mobile | Fixed wireless | 26% | 100/20 |
FCC National Broadband Map, as of December 2025. Availability as providers report it, not speeds people get.
We don’t have New Castle’s trash rules yet
Pickup rules, the dump and recycling in New Castle.
Where your child goes to school
Public school districts and the school path by grade.
New Castle is in Craig County Public Schools.
Test scores and every school: see Schools →U.S. Department of Education, NCES Common Core of Data, 2024–25. Enrollment rules and registration are the district’s.
Town hall and registering to vote
Who to call, and how to register.
Election office: FVAP local election office directory, updated Sep 2020; jurisdictions: EAC EAVS 2024. Registration rules and links: vote.gov, updated Sep 30, 2026.
New Castle is in ZIP code 24127
ZIP codes where New Castle residents live, with the share of the town in each.
| ZIP | Post office name | Share of New Castle | ZIP’s residents in New Castle |
|---|---|---|---|
| 24127 | New Castle, VA | 100% | 3% |
Census 2020 ZIP Code Tabulation Areas, by census block; post office names: GeoNames (CC BY 4.0). ZIPs created since 2020 are missing.
Getting around, the ER and the library
One line each; the subject pages have the rest.
ER: CMS hospital data. Library: IMLS Public Libraries Survey, FY2024.
Questions about living in New Castle
Who supplies New Castle’s drinking water, and has it had violations?
The Craig-New Castle Psa water system (EPA ID VA2045160). It reported 1 health-based violation to EPA in the five years to October 2026: a bacteria testing requirement (Revised Total Coliform Rule). 78% of systems its size had none. Its latest lead 90th percentile was 5.6 ppb (Jan 2022–Dec 2024), against a 15 ppb action level.
Who provides electricity in New Castle?
Appalachian Power (Appalachian Power Co), an investor-owned utility. Its homes paid about 17.2¢ per kWh in 2025 (EIA).
What internet providers serve New Castle?
Riverstreet, TDS Telecom, AT&T, T-Mobile (FCC, as of December 2025).
What ZIP codes are in New Castle?
24127. Census 2020 ZIP Code Tabulation Areas.
What school district is New Castle in?
Craig County Public Schools.
How do I register to vote in New Castle?
In Virginia you can register online until 11 days before Election Day, in person up to and including Election Day, or by mail (postmarked 11 days before). Elections here are run by the Craig General Registrar. Check your registration at vote.elections.virginia.gov.
Sources & dates
Every answer above names its source. Here they are with their dates.
- Water: EPA SDWIS (Envirofacts, pulled Oct 9, 2026), ECHO SDWA 2026Q3, EPA CWS Service Area Boundaries v3.0.
- Power: HIFLD Electric Retail Service Territories (map Aug 2023); EIA-861 final 2025.
- Trash: OpenStreetMap, Geofabrik extract of Oct 9, 2026. © OpenStreetMap contributors (ODbL).
- ZIP codes: Census 2020 ZCTA relationship files; GeoNames postal codes (CC BY 4.0).
- Schools: NCES Common Core of Data, 2024–25.
- Registration: vote.gov, updated Sep 30, 2026 (read Oct 10, 2026). Official sites and area codes: Wikidata.
- Election office: FVAP local election office directory (fetched Oct 10, 2026; each record dated), EAC EAVS 2024 jurisdictions; registration and lookup links from vote.gov’s state data, checked Oct 10, 2026.
- Internet: FCC National Broadband Map, as of December 2025.