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Settlement School Dormitories and Dwellings Historic DistrictSettlement School Dormitories and Dwellings Historic District · Photo: Brian Stansberry (photographer) · CC BY 3.0
The Gatlinburg handbook

Living in Gatlinburg, TN: what to set up and who to call

Tap water in Gatlinburg comes from Gatlinburg Water Dept, which has a clean five-year EPA record (about 20% of systems its size had a health-based violation) and a latest lead result of 1.0 ppb. Power in Gatlinburg comes from Sevier County Electric System, a municipal utility rather than a private company.

I’m new in town

What to set up in Gatlinburg, and who provides it. Tap an answer for the details and where they come from.

Home services

Power, water and internet

Who to call to start service at a new address in Gatlinburg.

Electricity

Power comes from Sevier County Electric System

Sevier County Electric System (Sevier County Electric System), a municipal utility, serves 97.8% of Gatlinburg residents. Its homes paid an average of 12.1¢ per kWh in 2025, about $142 a month (its average across Tennessee).

Service territory: HIFLD Electric Retail Service Territories (map dated Aug 2023). Prices and customers: EIA-861, 2025.

Drinking water · reported to EPA

Water comes from Gatlinburg Water Dept

Gatlinburg Water Dept supplies almost all of Gatlinburg. It draws surface water (EPA lists Pigeon Forge Water Department as seller) and serves 8,877 people in all.

No health-based violations reported to EPA in the five years to October 2026, like 80% of the 5,012 systems serving 3,301–10,000 people.

Lead, 90th percentile1.0 ppb
015 ppb action level20

The latest lead result on file, the 90th percentile of homes sampled in Jan 2026–Dec 2028, was 1.0 ppb, below the 15 ppb action level that applied. That’s lower than 57% of similar systems’ latest results.

The system’s full record: EPA ECHO report

EPA SDWIS via Envirofacts (violations pulled Oct 9, 2026) and ECHO (lead samples, 2026Q3); service area: EPA Community Water System Service Area Boundaries v3.0. Violations are counted by the start of their compliance period. TN0000256.

Internet

5 home internet providers serve Gatlinburg

97% of 3,709 addresses can get 100/20 Mbps; 27% can get fiber.

ProviderTechnologyAddressesFastest (Mbps)
SpectrumCable, Fiber87%1,000/1,000
AT&TFiber, Fixed wireless, DSL58%5,000/5,000
XfinityCable, Fiber9%2,000/250
VerizonFixed wireless64%300/20
T-MobileFixed wireless33%100/20

FCC National Broadband Map, as of December 2025. Availability as providers report it, not speeds people get.

Trash & recycling

Gatlinburg has its own drop-off: Gatlinburg Recycling Center

Where to take trash and recycling in Gatlinburg, and where the rules are.

Drop-off · run by not listed

Gatlinburg Recycling Center

Before you go, check the rules on ci.gatlinburg.tn.us.

OpenStreetMap, as of Oct 9, 2026 (last edited Jul 2022). © OpenStreetMap contributors.

Schools

Where your child goes to school

Public school districts and the school path by grade.

Gatlinburg kids go to
PK–6Pi Beta Phi ElementarySevier County School District
7–9Gatlinburg Pittman Junior HighSevier County School District
10–12Gatlinburg Pittman HighSevier County School District

Gatlinburg is in Sevier County School District.

B−School gradeSee Schools →

U.S. Department of Education, NCES Common Core of Data, 2024–25. Enrollment rules and registration are the district’s.

Government & voting

Town hall and registering to vote

Who to call, and how to register.

Election office: FVAP local election office directory, updated Sep 2025; jurisdictions: EAC EAVS 2024. Registration rules and links: vote.gov, updated Nov 18, 2024.

ZIP codes & area codes

Gatlinburg is in ZIP code 37738

ZIP codes where Gatlinburg residents live, with the share of the town in each.

ZIPPost office nameShare of GatlinburgZIP’s residents in Gatlinburg
37738Gatlinburg, TN100%72%
Area code865Wikidata

Census 2020 ZIP Code Tabulation Areas, by census block; post office names: GeoNames (CC BY 4.0). ZIPs created since 2020 are missing.

Everyday places

Getting around, the ER and the library

One line each; the subject pages have the rest.

ER: CMS hospital data. Library: IMLS Public Libraries Survey, FY2024.

Questions about living in Gatlinburg

Who supplies Gatlinburg’s drinking water, and has it had violations?

Gatlinburg Water Dept (EPA ID TN0000256). It reported no health-based violations to EPA in the five years to October 2026; 80% of systems its size had none. Its latest lead 90th percentile was 1.0 ppb (Jan 2026–Dec 2028), against a 15 ppb action level.

Who provides electricity in Gatlinburg?

Sevier County Electric System (Sevier County Electric System), a municipal utility. Its homes paid about 12.1¢ per kWh in 2025 (EIA).

What internet providers serve Gatlinburg?

Spectrum, AT&T, Xfinity, Verizon, T-Mobile (FCC, as of December 2025).

What ZIP codes are in Gatlinburg?

37738. Census 2020 ZIP Code Tabulation Areas.

What school district is Gatlinburg in?

Sevier County School District.

How do I register to vote in Gatlinburg?

In Tennessee you can register online until 30 days before Election Day, in person until 30 days before Election Day, or by mail (postmarked 30 days before). Elections here are run by the Sevier County Election Commission. Check your registration at tnmap.tn.gov.

Sources & dates

Every answer above names its source. Here they are with their dates.

  • Water: EPA SDWIS (Envirofacts, pulled Oct 9, 2026), ECHO SDWA 2026Q3, EPA CWS Service Area Boundaries v3.0.
  • Power: HIFLD Electric Retail Service Territories (map Aug 2023); EIA-861 final 2025.
  • Trash: OpenStreetMap, Geofabrik extract of Oct 9, 2026. © OpenStreetMap contributors (ODbL).
  • ZIP codes: Census 2020 ZCTA relationship files; GeoNames postal codes (CC BY 4.0).
  • Schools: NCES Common Core of Data, 2024–25.
  • Registration: vote.gov, updated Nov 18, 2024 (read Oct 10, 2026). Official sites and area codes: Wikidata.
  • Election office: FVAP local election office directory (fetched Oct 10, 2026; each record dated), EAC EAVS 2024 jurisdictions; registration and lookup links from vote.gov’s state data, checked Oct 10, 2026.
  • Internet: FCC National Broadband Map, as of December 2025.