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Hepburn LibraryHepburn Library · Photo: Doug Kerr from Albany, New York, United States · CC BY-SA 2.0
The Norfolk handbook

Living in Norfolk, NY: what to set up and who to call

Norfolk spans 6 ZIP codes; 13667 holds the most residents (62%). Hepburn Library of Norfolk, 3.7 miles away, is the closest library to Norfolk.

I’m new in town

What to set up in Norfolk, and who provides it. Tap an answer for the details and where they come from.

Home services

Power, water and internet

Who to call to start service at a new address in Norfolk.

Electricity

Power comes from National Grid

National Grid (Niagara Mohawk Power Corp.), an investor-owned utility, serves 79.3% of Norfolk residents. Its homes paid an average of 19.9¢ per kWh in 2025, about $130 a month (its average across New York, for customers on its standard service). New York lets you buy power from another supplier; 6% of National Grid’s home customers do, and National Grid still delivers it.

Start or move service: www1.nationalgridus.com · (315) 474-1511

Service territory: HIFLD Electric Retail Service Territories (map dated Aug 2023). Prices and customers: EIA-861, 2025.

Drinking water · reported to EPA

Water comes from Norfolk Water District

Norfolk Water District supplies Norfolk: about 18% of residents live in its service area. Norwood serves another 18%. About 78% of homes are outside any mapped community water system, most likely on private wells, which EPA doesn’t regulate. It draws ground water and serves 2,300 people in all.

No health-based violations reported to EPA in the five years to October 2026, like 78% of the 7,966 systems serving 1,001–3,300 people.

Lead, 90th percentile1.0 ppb
015 ppb action level20

The latest lead result on file, the 90th percentile of homes sampled in Jan 2023–Dec 2025, was 1.0 ppb, below the 15 ppb action level that applied. That’s lower than 52% of similar systems’ latest results.

The system’s full record: EPA ECHO report

EPA SDWIS via Envirofacts (violations pulled Oct 9, 2026) and ECHO (lead samples, 2026Q3); service area: EPA Community Water System Service Area Boundaries v3.0 (EPA’s estimate). Violations are counted by the start of their compliance period. NY4404392.

Internet

4 home internet providers serve Norfolk

96% of 2,011 addresses can get 100/20 Mbps; 27% can get fiber.

ProviderTechnologyAddressesFastest (Mbps)
SpectrumCable, Fiber87%1,000/50
SLICFiberFiber28%1,000/1,000
T-MobileFixed wireless37%100/20
VerizonFixed wireless17%300/20

FCC National Broadband Map, as of December 2025. Availability as providers report it, not speeds people get.

Trash & recycling

We don’t have Norfolk’s trash rules yet

Pickup rules, the dump and recycling in Norfolk.

Trash, recycling and bulk pickupNot on fileOpenStreetMap lists no public drop-off in Norfolk or within 5 miles (as of Oct 9, 2026); map coverage varies by town.
Schools

Where your child goes to school

Public school districts and the school path by grade.

Norfolk kids go to
PK–4Norwood-Norfolk Elementary SchoolNorwood-Norfolk Central School District
5–8Norwood-Norfolk Middle SchoolNorwood-Norfolk Central School District
9–12Norwood-Norfolk SchoolNorwood-Norfolk Central School District

Most of Norfolk (80%) is in Norwood-Norfolk Central School District; parts are in Massena Central School District (19%).

CSchool gradeSee Schools →

U.S. Department of Education, NCES Common Core of Data, 2024–25. Enrollment rules and registration are the district’s.

Government & voting

Town hall and registering to vote

Who to call, and how to register.

Election office: FVAP local election office directory, updated Sep 2025; jurisdictions: EAC EAVS 2024. Registration rules and links: vote.gov, updated Aug 3, 2026.

ZIP codes & area codes

Norfolk spans 6 ZIP codes

ZIP codes where Norfolk residents live, with the share of the town in each.

ZIPPost office nameShare of NorfolkZIP’s residents in Norfolk
13667Norfolk, NY62%86%
13662Massena, NY21%6%
13668Norwood, NY10%13%
13678Raymondville, NY4%100%
13613Brasher Falls, NY2%3%
13621Chase Mills, NY2%10%

Census 2020 ZIP Code Tabulation Areas, by census block; post office names: GeoNames (CC BY 4.0). ZIPs created since 2020 are missing.

Everyday places

Getting around, the ER and the library

One line each; the subject pages have the rest.

ER: CMS hospital data. Library: IMLS Public Libraries Survey, FY2024.

Questions about living in Norfolk

Who supplies Norfolk’s drinking water, and has it had violations?

Norfolk Water District (EPA ID NY4404392). It reported no health-based violations to EPA in the five years to October 2026; 78% of systems its size had none. Its latest lead 90th percentile was 1.0 ppb (Jan 2023–Dec 2025), against a 15 ppb action level.

Who provides electricity in Norfolk?

National Grid (Niagara Mohawk Power Corp.), an investor-owned utility. Its homes paid about 19.9¢ per kWh in 2025 (EIA).

What internet providers serve Norfolk?

Spectrum, SLICFiber, T-Mobile, Verizon (FCC, as of December 2025).

What ZIP codes are in Norfolk?

13667 (62%), 13662 (21%), 13668 (10%), 13678 (4%), 13613 (2%), 13621 (2%), by share of residents. Census 2020 ZIP Code Tabulation Areas.

What school district is Norfolk in?

Norwood-Norfolk Central School District. Parts of the city are in Massena Central School District.

How do I register to vote in Norfolk?

In New York you can register online until 10 days before Election Day, in person until 10 days before Election Day, or by mail (postmarked 15 days before and received 10 days before). Elections here are run by the St. Lawrence County Board of Elections. Check your registration at voterlookup.elections.ny.gov.

Sources & dates

Every answer above names its source. Here they are with their dates.

  • Water: EPA SDWIS (Envirofacts, pulled Oct 9, 2026), ECHO SDWA 2026Q3, EPA CWS Service Area Boundaries v3.0.
  • Power: HIFLD Electric Retail Service Territories (map Aug 2023); EIA-861 final 2025.
  • Trash: OpenStreetMap, Geofabrik extract of Oct 9, 2026. © OpenStreetMap contributors (ODbL).
  • ZIP codes: Census 2020 ZCTA relationship files; GeoNames postal codes (CC BY 4.0).
  • Schools: NCES Common Core of Data, 2024–25.
  • Registration: vote.gov, updated Aug 3, 2026 (read Oct 10, 2026). Official sites and area codes: Wikidata.
  • Election office: FVAP local election office directory (fetched Oct 10, 2026; each record dated), EAC EAVS 2024 jurisdictions; registration and lookup links from vote.gov’s state data, checked Oct 10, 2026.
  • Internet: FCC National Broadband Map, as of December 2025.