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City Hall and Farmers' Market, Massena NYPhoto: Gary Stevens · CC BY 2.0
Massena Public Library

Massena’s library runs 48 programs per 1,000 residents, against a typical 24 for libraries its size

Massena Public Library serves 12,433 people in and around Massena. Last year it lent 48K print books and media and logged 62K visits.

41 Glenn Street, Massena 13662 · about 42 hours a week
BCivic lifeAhead of 60% of U.S. towns · #286 of 751 in New York. Nonprofits and volunteering.
Borrowed a year
48K
3.9 per resident
Visits a year
62K
5 per resident · Above typical (3.1)
Programs & events
602
about 12 a week · 6,824 attended
Cardholders
72%
8,963 cards
Open
42 hrs
a week
In brief

Massena’s library, in brief

A place to get online

Massena Public Library logs about 137 Wi-Fi sessions a day and has 4 public computers. That’s 4 sessions per resident a year. A year at the library ↓

Programs lean toward adults

61% of the 602 programs last year were for adults: classes, talks, clubs and events. 161 were for children. Kids & programs ↓

72% of Massena carry a library card

8,963 cards for 12,433 people, or 72%. At the typical library serving 10,000 to 25,000 people, it’s 40%. How it compares ↓

This summary is written from the numbers on this page. Numbers are the library’s own report to the Public Libraries Survey, fiscal year 2024.

Civic life grade

What’s behind Massena’s civic life grade

On community nonprofits and volunteering, Massena is ahead of 60% of U.S. towns, #286 of 751 in New York. Massena is graded on two of the three inputs. Massena’s count of community nonprofits holds the grade up; the share of younger adults in volunteering groups pulls it down.

B
Civic lifeA character grade: shown, never part of Massena’s overall grade.
All U.S. towns we grade (17,556)Ahead of 60%
FewerMore
New York towns we grade (751)Ahead of 62%
U.S. towns with similar incomes, $39K–$64K (5,390)Ahead of 57%

Civic life counts registered nonprofits, library visits and online volunteering groups, so it can miss civic life that runs through congregations, mutual aid or neighbors looking out for each other.

How sure. Graded on two inputs, so a change in either one moves the letter more than it would with three. Massena is small (9,898 residents), so a few dozen organizations or visits move its per-resident figures; the volunteering share is a 2022 estimate from Facebook users aged 25–44.

Library visits: IMLS Public Libraries Survey, FY2024. Nonprofits: IRS Exempt Organizations Business Master File, October 2026. Volunteering: Social Capital Atlas (Opportunity Insights), from data by Meta Platforms, Inc.; Chetty et al., Nature 2022. How TownRatings grades civic life →

Places to belong

54 community nonprofits are registered in Massena

5.3 per 1,000 residents, against a U.S. town median of 3.7. The largest group: civic groups, clubs & veterans.

Community nonprofits, by kind

Arts & culture40.39 per 1,000 · U.S. towns 0.24
Youth, sports & recreation100.98 per 1,000 · U.S. towns 0.52
Civic groups, clubs & veterans151.47 per 1,000 · U.S. towns 0.74
Human services60.59 per 1,000 · U.S. towns 0.59
Education50.49 per 1,000 · U.S. towns 0.43
Health90.88 per 1,000 · U.S. towns 0.16
Environment & animals40.39 per 1,000 · U.S. towns 0.17
Other10.10 per 1,000 · U.S. towns 0.47

Counted from the IRS list of tax-exempt organizations by mailing address (fractions where a ZIP code spans towns). Congregations are counted apart (9 here), since whether a church registers depends on its denomination, not the town. 2 more name a national or statewide reach and are left out.

Volunteering

6.9%

6.9% of Massena’s Facebook users aged 25–44 belong to a volunteering or activism group, against 7.4% in the typical New York town and 7.5% nationally.

Volunteering: Social Capital Atlas (Opportunity Insights), from data by Meta Platforms, Inc.; Chetty et al., Nature 2022. ZIP-code figures, weighted by where Massena’s residents live; 2022.

★ What stands out · Kids & programs

About 3 kids’ programs a week

Story times, clubs, classes and events, by who they’re for.

Schools in Massena →

Programs last year by age group

Ages 0–5103
Ages 6–1158
Teens70
Adults365
All ages6
Little ones
2

story times and programs a week for ages 0–5, on average.

14K
kids’ books & media borrowed
6,824
people at programs
602
programs
How it compares

Ahead of most similar-size libraries on 5 of 7 measures

Per resident, against libraries serving 10,000 to 25,000 people across the U.S.

Visits per resident 5 visits · typical 3.1Higher than 78%
Borrowing per resident 3.9 print items · typical 3.9Lower than 51%
Kids’ borrowing 1.1 kids’ items · typical 1.8Lower than 66%
Program attendance 0.5 attendees · typical 0.4Higher than 61%
Programs offered 48.4 per 1,000 residents · typical 24Higher than 85%
Cardholders 72% of residents · typical 40%Higher than 88%
Spending $45 per resident · typical $43Higher than 52%
Fewer per residentMore per resident
Ranked in NY#65Most-used librariesof 241 towns
#169Most library borrowingof 241 towns
#161Best libraries for kidsof 241 towns
Size group

Massena Public Library serves 12,433 people, so it’s measured against U.S. libraries serving 10,000 to 25,000.

A year at the library

Every hour the doors are open, about 22 items go out

Fiscal year 2024. The library’s own count.

62K
visits
5 per resident
48K
loans, print + digital
3.9 per resident
602
programs & events
6,824 attended
8,963
library cards
72% of people served
Every open hour22items borrowed
Every week131people at a program
Every day137Wi-Fi sessions
6 staff (full-time equivalent)4 public computers61K books & media on the shelves
What people borrow

Books and media off the shelf

48K print loans last year. The library didn’t report its e-book and e-audiobook loans.

48Kloans
Books & media (adults) 71%Kids’ books & media 29%
How hard the shelves work
0.8×

Each of the 61K books and other items on the shelves went out about 0.8 time last year, on average.

From your couch

Borrow from home with your card, plus research databases: courses, journals, genealogy and more.

The building

Find it

Massena Public Library, 41 Glenn Street, Massena.

42
hours open a week
15,447
square feet
61K
books & media
With a card

No late fees. E-books and audiobooks from home. Loans renew on their own if no one’s waiting. Research databases: courses, journals, genealogy.

New in Massena? The Handbook →

Hours are the survey’s yearly average. Check the library’s own site for today’s hours.

What your card is worth

For every $1 it spends, the library lends about $1.72 worth

Set what you’d borrow in a month. It starts at what the average Massena cardholder borrows.

In a month I’d use…
Books$17 each
1
Kids’ books$12 each
0
E-books & audio$15 each
0
Movies & music$4 each
0
Programs & classes$10 a program
0
Computer & Wi-Fi$3 a session
0
Your card saves you about
$204
a year at retail prices · $17 a month

Who pays for it
$45 per resident a year

Typical for a library this size: $43. Operating budget $560K.

Local taxes 94%State 1%Gifts & other 5%

Last year the library lent and hosted about $964K worth of books, e-books, programs and Wi-Fi on a $560K budget.

Fine-free. No late fees on books returned late.

Retail prices are typical, rounded down: a new book $17, a kids’ book $12, an e-book or e-audiobook $15, a movie rental $4, a class or program $10, a computer or Wi-Fi session $3. The average cardholder’s month = the library’s yearly loans, attendance and Wi-Fi sessions ÷ its 8,963 cardholders ÷ 12.

How to read these numbers

What this data can and can’t tell you

From the Public Libraries Survey, fiscal year 2024.

  • Digital loans not reported. New York libraries often don’t report e-book loans, so borrowing here is print only.

Hours are the survey’s yearly average; libraries are compared with others serving about as many people. How TownRatings uses library figures →

Questions about the library and civic life in Massena

Does Massena have a public library?

Yes. Massena Public Library, 41 Glenn Street, serves 12,433 people in and around Massena (the survey’s count) and is open about 42 hours a week, averaged over the year.

Is Massena Public Library fine-free? Does it lend e-books?

Yes to both: no late fees, and e-books, audiobooks and research databases with a card (the library’s 2024 survey report).

How busy is Massena’s library?

It logged 5.0 visits and lent 3.9 print items per resident in 2024, against a typical 3.1 visits for libraries serving 10,000 to 25,000 people.

What is Massena’s civic life grade?

B Massena is ahead of 60% of U.S. towns on civic life, #286 of 751 in New York. The grade combines library visits per resident, community nonprofits per 1,000 residents and the share of adults 25–44 in volunteering groups. It’s a character grade, so it isn’t part of the overall grade. How it works.

Book talk

Reading, story times and the library in Massena.

Town Square →
Start a conversation

Libraries: Institute of Museum and Library Services, Public Libraries Survey, fiscal year 2024. Each library reports its own numbers. Distances are straight-line from the town center. “What your card is worth” uses typical retail prices and is an estimate, not an official figure.