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Town of Caroline Town HallPhoto: Caroline Tompkins · CC BY-SA 4.0
The Caroline handbook

Living in Caroline, NY: what to set up and who to call

An EPA health-based violation from 2024 is still open for the Mountain View Manor water system, which supplies Caroline. The closest ER is Cayuga Medical Center at Ithaca, 13 miles away.

I’m new in town

What to set up in Caroline, and who provides it. Tap an answer for the details and where they come from.

Home services

Power, water and internet

Who to call to start service at a new address in Caroline.

Electricity

Power comes from New York State Elec & Gas

New York State Elec & Gas (New York State Elec & Gas Corp), an investor-owned utility, serves all of Caroline. Its homes paid an average of 22.6¢ per kWh in 2025, about $168 a month (its average across New York, for customers on its standard service). New York lets you buy power from another supplier; 6% of New York State Elec & Gas’ home customers do, and New York State Elec & Gas still delivers it.

Start or move service: nyseg.com · (800) 572-1131

Service territory: HIFLD Electric Retail Service Territories (map dated Aug 2023). Prices and customers: EIA-861, 2025.

Drinking water · reported to EPA

Water comes from Mountain View Manor water system

The Mountain View Manor water system supplies Caroline: about 1% of residents live in its service area. About 99% of homes are outside any mapped community water system, most likely on private wells, which EPA doesn’t regulate. It draws ground water and serves 40 people in all.

1 health-based violation reported to EPA in the five years to October 2026: a lead and copper treatment requirement (Lead and Copper Rule Revisions), beginning Oct 2024. 78% of the 11,392 systems serving <=100 people had none. 1 older violation is still open, since 2024: a lead and copper treatment requirement (Lead and Copper Rule Revisions), per EPA’s records.

Lead, 90th percentile3.0 ppb
015 ppb action level20

The latest lead result on file, the 90th percentile of homes sampled in Jan 2017–Dec 2025, was 3.0 ppb, below the 15 ppb action level that applied. That’s higher than 80% of similar systems’ latest results.

The system’s full record: EPA ECHO report

EPA SDWIS via Envirofacts (violations pulled Oct 9, 2026) and ECHO (lead samples, 2026Q3); service area: EPA Community Water System Service Area Boundaries v3.0 (EPA’s estimate). Violations are counted by the start of their compliance period. NY5405816.

Internet

6 home internet providers serve Caroline

75% of 1,565 addresses can get 100/20 Mbps; 30% can get fiber.

ProviderTechnologyAddressesFastest (Mbps)
SpectrumCable, Fiber56%1,000/50
FrontierDSL46%90/5
Point BroadbandFiber18%1,000/1,000
Haefele ConnectFiber, Cable15%2,000/2,000
VerizonFixed wireless30%300/20
T-MobileFixed wireless10%100/20

FCC National Broadband Map, as of December 2025. Availability as providers report it, not speeds people get.

Trash & recycling

We don’t have Caroline’s trash rules yet

Pickup rules, the dump and recycling in Caroline.

Trash, recycling and bulk pickupNot on fileOpenStreetMap lists no public drop-off in Caroline or within 5 miles (as of Oct 9, 2026); map coverage varies by town.
Schools

Where your child goes to school

Public school districts and the school path by grade.

Caroline kids go to
PK–5Caroline Elementary SchoolIthaca City School District
6–83 middle schoolsDepends on your address
9–122 high schoolsDepends on your address

Most of Caroline (61%) is in Ithaca City School District; parts are in Candor Central School District (19%) and Newark Valley Central School District (16%) and Dryden Central School District (4%).

BSchool gradeSee Schools →

U.S. Department of Education, NCES Common Core of Data, 2024–25. Enrollment rules and registration are the district’s.

Government & voting

Town hall and registering to vote

Who to call, and how to register.

Election office: FVAP local election office directory, updated Oct 2026; jurisdictions: EAC EAVS 2024. Registration rules and links: vote.gov, updated Aug 3, 2026.

ZIP codes & area codes

Caroline spans 4 ZIP codes

ZIP codes where Caroline residents live, with the share of the town in each.

ZIPPost office nameShare of CarolineZIP’s residents in Caroline
14817Brooktondale, NY69%93%
14850Ithaca, NY13%1%
13736Berkshire, NY9%13%
14881Slaterville Springs, NY8%100%

A few homes fall in 13053.

Area code607Wikidata

Census 2020 ZIP Code Tabulation Areas, by census block; post office names: GeoNames (CC BY 4.0). ZIPs created since 2020 are missing.

Everyday places

Getting around, the ER and the library

One line each; the subject pages have the rest.

ER: CMS hospital data. Library: IMLS Public Libraries Survey, FY2024.

Questions about living in Caroline

Who supplies Caroline’s drinking water, and has it had violations?

The Mountain View Manor water system (EPA ID NY5405816). It reported 1 health-based violation to EPA in the five years to October 2026: a lead and copper treatment requirement (Lead and Copper Rule Revisions). 78% of systems its size had none. Its latest lead 90th percentile was 3.0 ppb (Jan 2017–Dec 2025), against a 15 ppb action level.

Who provides electricity in Caroline?

New York State Elec & Gas (New York State Elec & Gas Corp), an investor-owned utility. Its homes paid about 22.6¢ per kWh in 2025 (EIA).

What internet providers serve Caroline?

Spectrum, Frontier, Point Broadband, Haefele Connect, Verizon, T-Mobile (FCC, as of December 2025).

What ZIP codes are in Caroline?

14817 (69%), 14850 (13%), 13736 (9%), 14881 (8%), by share of residents. Census 2020 ZIP Code Tabulation Areas.

What school district is Caroline in?

Ithaca City School District. Parts of the city are in Candor Central School District and Newark Valley Central School District and Dryden Central School District.

How do I register to vote in Caroline?

In New York you can register online until 10 days before Election Day, in person until 10 days before Election Day, or by mail (postmarked 15 days before and received 10 days before). Elections here are run by the Tompkins County Board of Elections. Check your registration at voterlookup.elections.ny.gov.

Sources & dates

Every answer above names its source. Here they are with their dates.

  • Water: EPA SDWIS (Envirofacts, pulled Oct 9, 2026), ECHO SDWA 2026Q3, EPA CWS Service Area Boundaries v3.0.
  • Power: HIFLD Electric Retail Service Territories (map Aug 2023); EIA-861 final 2025.
  • Trash: OpenStreetMap, Geofabrik extract of Oct 9, 2026. © OpenStreetMap contributors (ODbL).
  • ZIP codes: Census 2020 ZCTA relationship files; GeoNames postal codes (CC BY 4.0).
  • Schools: NCES Common Core of Data, 2024–25.
  • Registration: vote.gov, updated Aug 3, 2026 (read Oct 10, 2026). Official sites and area codes: Wikidata.
  • Election office: FVAP local election office directory (fetched Oct 10, 2026; each record dated), EAC EAVS 2024 jurisdictions; registration and lookup links from vote.gov’s state data, checked Oct 10, 2026.
  • Internet: FCC National Broadband Map, as of December 2025.