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Big Flats Library · part of Chemung County Library District

Big Flats’ library is a branch of Chemung County Library District, which lends less per resident than 60% of systems its size

Big Flats’s library is the Big Flats Library, a branch of Chemung County Library District, which serves 84,148 people and lent 325K items last year.

78 Canal Street, Big Flats 14814 · about 34 hours a week
C+Civic lifeAhead of 44% of U.S. towns · #421 of 751 in New York. Nonprofits and volunteering.
Borrowed a year
325K
3.9 per resident
Visits a year
180K
2.1 per resident · Below typical (2.6)
Programs & events
1,427
about 27 a week · 24K attended
Cardholders
32%
27,276 cards
Open
34 hrs
a week at this branch

What stands out about Big Flats Library

Read from the library’s own yearly report. The page puts what stands out first.

Civic life grade

What’s behind Big Flats’ civic life grade

On community nonprofits and volunteering, Big Flats is ahead of 44% of U.S. towns, #421 of 751 in New York. Big Flats is graded on two of the three inputs. Big Flats’ count of community nonprofits holds the grade up; the share of younger adults in volunteering groups pulls it down.

C+
Civic lifeA character grade: shown, never part of Big Flats’ overall grade.
All U.S. towns we grade (17,556)Ahead of 44%
FewerMore
New York towns we grade (751)Ahead of 44%
U.S. towns with similar incomes, $65K–$109K (8,639)Ahead of 44%

Most U.S. towns with similar household incomes ($65K–$109K) score higher, so income alone doesn’t account for it.

Civic life counts registered nonprofits, library visits and online volunteering groups, so it can miss civic life that runs through congregations, mutual aid or neighbors looking out for each other.

How sure. Graded on two inputs, so a change in either one moves the letter more than it would with three. Big Flats is small (7,406 residents), so a few dozen organizations or visits move its per-resident figures; the volunteering share is a 2022 estimate from Facebook users aged 25–44.

Library visits: IMLS Public Libraries Survey, FY2024. Nonprofits: IRS Exempt Organizations Business Master File, October 2026. Volunteering: Social Capital Atlas (Opportunity Insights), from data by Meta Platforms, Inc.; Chetty et al., Nature 2022. How TownRatings grades civic life →

Places to belong

41 community nonprofits are registered in Big Flats

5.4 per 1,000 residents, against a U.S. town median of 3.7. The largest group: youth, sports & recreation.

Community nonprofits, by kind

Arts & culture30.45 per 1,000 · U.S. towns 0.24
Youth, sports & recreation91.15 per 1,000 · U.S. towns 0.52
Civic groups, clubs & veterans81.01 per 1,000 · U.S. towns 0.74
Human services50.68 per 1,000 · U.S. towns 0.59
Education40.59 per 1,000 · U.S. towns 0.43
Health10.09 per 1,000 · U.S. towns 0.16
Environment & animals20.30 per 1,000 · U.S. towns 0.17
Other81.07 per 1,000 · U.S. towns 0.47

Counted from the IRS list of tax-exempt organizations by mailing address (fractions where a ZIP code spans towns). Congregations are counted apart (12 here), since whether a church registers depends on its denomination, not the town. 2 more name a national or statewide reach and are left out.

Volunteering

5.5%

5.5% of Big Flats’ Facebook users aged 25–44 belong to a volunteering or activism group, against 7.4% in the typical New York town and 7.5% nationally.

Volunteering: Social Capital Atlas (Opportunity Insights), from data by Meta Platforms, Inc.; Chetty et al., Nature 2022. ZIP-code figures, weighted by where Big Flats’ residents live; 2022.

How it compares

Ahead of most similar-size libraries on 2 of 8 measures

Per resident, against libraries serving 25,000 to 100,000 people across the U.S.

Visits per resident 2.1 visits · typical 2.6Lower than 60%
Borrowing per resident 3 print items · typical 3.7Lower than 60%
Digital borrowing 0.9 e-items · typical 1.2Lower than 62%
Kids’ borrowing 1.4 kids’ items · typical 1.7Lower than 58%
Program attendance 0.3 attendees · typical 0.3Lower than 58%
Programs offered 17 per 1,000 residents · typical 14Higher than 60%
Cardholders 32% of residents · typical 39%Lower than 66%
Spending $46 per resident · typical $40Higher than 58%
Fewer per residentMore per resident
Size group

Chemung County Library District serves 84,148 people, so it’s measured against U.S. libraries serving 25,000 to 100,000.

A year at the library

Every hour the doors are open, about 27 items go out

Fiscal year 2024, for the whole Chemung County Library District system. The library’s own count.

180K
visits
2.1 per resident
325K
loans, print + digital
3.9 per resident
1,427
programs & events
24K attended
27K
library cards
32% of people served
Every open hour27items borrowed
Every week455people at a program
Every day169Wi-Fi sessions
55 staff (full-time equivalent)30 public computers
What people borrow

Almost half the print loans are kids’ books

325K loans last year: print, kids’ and digital.

325Kloans
Books & media (adults) 43%Kids’ books & media 35%E-books, audio & streaming 22%
From your couch

73,214 e-books, e-audiobooks and streams last year. Borrow from home with your card, plus research databases: courses, journals, genealogy and more.

Kids & programs

About 13 kids’ programs a week

Story times, clubs, classes and events, across the whole system, by who they’re for.

Schools in Big Flats →

Programs last year by age group

Ages 0–5510
Ages 6–11170
Teens163
Adults558
All ages26
Little ones
9.8

story times and programs a week for ages 0–5, on average.

114K
kids’ books & media borrowed
24K
people at programs
1,427
programs
The building

Find it

Big Flats Library, 78 Canal Street, Big Flats.

34
hours open a week
3,720
square feet
With a card

No late fees. E-books and audiobooks from home. Loans renew on their own if no one’s waiting. Research databases: courses, journals, genealogy. Good at every Chemung County Library District branch.

New in Big Flats? The Handbook →

Hours are the survey’s yearly average. Check the library’s own site for today’s hours.

What your card is worth

For every $1 it spends, the library lends about $1.35 worth

Set what you’d borrow in a month. It starts at what the average Big Flats cardholder borrows.

In a month I’d use…
Books$17 each
1
Kids’ books$12 each
0
E-books & audio$15 each
0
Movies & music$4 each
0
Programs & classes$10 a program
0
Computer & Wi-Fi$3 a session
0
Your card saves you about
$204
a year at retail prices · $17 a month

Who pays for it
$46 per resident a year

Typical for a library this size: $40. Operating budget $3.9M.

Local taxes 79%State 7%Gifts & other 14%

Last year the library lent and hosted about $5.2M worth of books, e-books, programs and Wi-Fi on a $3.9M budget.

Fine-free. No late fees on books returned late.

Retail prices are typical, rounded down: a new book $17, a kids’ book $12, an e-book or e-audiobook $15, a movie rental $4, a class or program $10, a computer or Wi-Fi session $3. The average cardholder’s month = the library’s yearly loans, attendance and Wi-Fi sessions ÷ its 27,276 cardholders ÷ 12.

Next door

Libraries next door

Who has a library of their own, and how much each town borrows. Tap a town to see its library.

12+ loans per resident8–124–8Under 4No library / shared system
TownLibraryLoans per residentHoursCivic life
Big FlatsBig Flats Library fine-free—34C+
HorseheadsHorseheads Free Library fine-free—54C−
ElmiraWest Elmira Library fine-free—32D
West ElmiraWest Elmira Library fine-free—32— graded as part of its town
SouthportNone of its own——D−
CorningNone of its own——D
CatlinNone of its own——D

Loans = print + digital items borrowed in the library’s fiscal year, per person it serves. — = no library of its own, a county or regional system (its numbers cover many towns), or no report. Civic life: — = not graded (unincorporated places, whose nonprofits can’t be placed by mailing address, or towns with fewer than two of the three inputs).

How to read these numbers

What this data can and can’t tell you

From the Public Libraries Survey, fiscal year 2024.

  • System-wide. Big Flats Library is one branch of Chemung County Library District, so the yearly numbers cover every branch and all 84,148 people it serves.

Hours are the survey’s yearly average; libraries are compared with others serving about as many people. How TownRatings uses library figures →

Questions about the library and civic life in Big Flats

Does Big Flats have a public library?

Yes: Big Flats Library, 78 Canal Street, is a branch of Chemung County Library District, which serves 84,148 people. The branch is open about 34 hours a week, averaged over the year.

Is Chemung County Library District fine-free? Does it lend e-books?

Yes to both: no late fees, and e-books, audiobooks and research databases with a card (the library’s 2024 survey report).

How busy is Big Flats’ library?

It logged 2.1 visits and lent 3.9 items per resident in 2024, against a typical 2.6 visits for libraries serving 25,000 to 100,000 people.

What is Big Flats’ civic life grade?

C+ Big Flats is ahead of 44% of U.S. towns on civic life, #421 of 751 in New York. The grade combines library visits per resident, community nonprofits per 1,000 residents and the share of adults 25–44 in volunteering groups. It’s a character grade, so it isn’t part of the overall grade. How it works.

Book talk

Reading, story times and the library in Big Flats.

Town Square →
Start a conversation

Libraries: Institute of Museum and Library Services, Public Libraries Survey, fiscal year 2024. Each library reports its own numbers. Distances are straight-line from the town center. “What your card is worth” uses typical retail prices and is an estimate, not an official figure.