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Pelletier House and Wantland SpringPelletier House and Wantland Spring · Photo: Hammerattack at en.wikipedia · CC BY-SA 3.0
Onslow County Public Library

Jacksonville’s library logs 1.3 visits per resident, against a typical 2.1 for libraries its size

Onslow County Public Library serves 213,447 people in and around Jacksonville. Last year it lent 594K books, movies and e-books and logged 283K visits.

58 Doris Avenue E, Jacksonville 28540 · about 70 hours a week
DCivic lifeAhead of 13% of U.S. towns · #164 of 234 in North Carolina. Nonprofits and volunteering.
Borrowed a year
594K
2.8 per resident
Visits a year
283K
1.3 per resident · Below typical (2.1)
Programs & events
1,675
about 32 a week · 63K attended
Cardholders
26%
55,553 cards
Open
70 hrs
a week at this branch
In brief

The short version on Jacksonville’s library

Open about 70 hours a week

The Jacksonville branch is open about 70 hours a week, averaged over the year. The building ↓

Runs on less money than most

Onslow County Public Library spends $13 per resident, less than 94% of similar-size libraries (typical: $36). What your card is worth ↓

This summary is written from the numbers on this page. Numbers are the library’s own report to the Public Libraries Survey, fiscal year 2024; Onslow County Public Library serves 213,447 people in and around Jacksonville, and its numbers cover all of them.

Civic life grade

What’s behind Jacksonville’s civic life grade

On community nonprofits and volunteering, Jacksonville is ahead of 13% of U.S. towns, #164 of 234 in North Carolina. Jacksonville is graded on two of the three inputs. Both inputs sit below most U.S. towns; Jacksonville’s count of community nonprofits comes closest to the middle.

D
Civic lifeA character grade: shown, never part of Jacksonville’s overall grade.
All U.S. towns we grade (17,556)Ahead of 13%
FewerMore
North Carolina towns we grade (234)Ahead of 30%
U.S. towns with similar incomes, $43K–$72K (7,055)Ahead of 14%

Onslow County Public Library spends $13 per resident, against a typical $36 for libraries its size.

Most U.S. towns with similar household incomes ($43K–$72K) score higher, so income alone doesn’t account for it.

Civic life counts registered nonprofits, library visits and online volunteering groups, so it can miss civic life that runs through congregations, mutual aid or neighbors looking out for each other.

How sure. Graded on two inputs, so a change in either one moves the letter more than it would with three. The volunteering share is a 2022 estimate from Facebook users aged 25–44.

Library visits: IMLS Public Libraries Survey, FY2024. Nonprofits: IRS Exempt Organizations Business Master File, October 2026. Volunteering: Social Capital Atlas (Opportunity Insights), from data by Meta Platforms, Inc.; Chetty et al., Nature 2022. How TownRatings grades civic life →

Places to belong

192 community nonprofits are registered in Jacksonville

2.7 per 1,000 residents, against a U.S. town median of 3.7. The largest group: civic groups, clubs & veterans.

Community nonprofits, by kind

Arts & culture100.14 per 1,000 · U.S. towns 0.24
Youth, sports & recreation270.38 per 1,000 · U.S. towns 0.52
Civic groups, clubs & veterans480.67 per 1,000 · U.S. towns 0.74
Human services330.47 per 1,000 · U.S. towns 0.59
Education270.37 per 1,000 · U.S. towns 0.43
Health160.22 per 1,000 · U.S. towns 0.16
Environment & animals80.11 per 1,000 · U.S. towns 0.17
Other230.33 per 1,000 · U.S. towns 0.47

Counted from the IRS list of tax-exempt organizations by mailing address (fractions where a ZIP code spans towns). Congregations are counted apart (65 here), since whether a church registers depends on its denomination, not the town. 14 more name a national or statewide reach and are left out.

Volunteering

5.4%

5.4% of Jacksonville’s Facebook users aged 25–44 belong to a volunteering or activism group, against 5.2% in the typical North Carolina town and 7.5% nationally.

Volunteering: Social Capital Atlas (Opportunity Insights), from data by Meta Platforms, Inc.; Chetty et al., Nature 2022. ZIP-code figures, weighted by where Jacksonville’s residents live; 2022.

How it compares

Ahead of most similar-size libraries on 1 of 8 measures

Per resident, against libraries serving 100,000+ people across the U.S.

Visits per resident 1.3 visits · typical 2.1Lower than 81%
Borrowing per resident 2.1 print items · typical 3.2Lower than 72%
Digital borrowing 0.7 e-items · typical 1.4Lower than 74%
Kids’ borrowing 1.2 kids’ items · typical 1.6Lower than 66%
Program attendance 0.3 attendees · typical 0.2Higher than 69%
Programs offered 7.8 per 1,000 residents · typical 9Lower than 61%
Cardholders 26% of residents · typical 41%Lower than 77%
Spending $13 per resident · typical $36Bottom 10%
Fewer per residentMore per resident
Size group

Onslow County Public Library serves 213,447 people, so it’s measured against U.S. libraries serving 100,000+.

A year at the library

Every hour the doors are open, about 51 items go out

Fiscal year 2024, for the whole Onslow County Public Library system. The library’s own count.

283K
visits
1.3 per resident
594K
loans, print + digital
2.8 per resident
1,675
programs & events
63K attended
56K
library cards
26% of people served
Every open hour51items borrowed
Every week1,214people at a program
Every week5,436visits
40 staff (full-time equivalent)102 public computers
What people borrow

More than half the print loans are kids’ books

594K loans last year: print, kids’ and digital.

594Kloans
Books & media (adults) 32%Kids’ books & media 42%E-books, audio & streaming 26%
From your couch

153,420 e-books, e-audiobooks and streams last year. Borrow from home with your card, plus research databases: courses, journals, genealogy and more.

Kids & programs

About 13 kids’ programs a week

Story times, clubs, classes and events, across the whole system, by who they’re for.

Schools in Jacksonville →

Programs last year by age group

Ages 0–5488
Ages 6–11183
Teens117
Adults243
All ages644
Little ones
9.4

story times and programs a week for ages 0–5, on average.

249K
kids’ books & media borrowed
63K
people at programs
1,675
programs
The building

Find it

Onslow County Public Library, 58 Doris Avenue E, Jacksonville.

70
hours open a week
13,875
square feet
With a card

E-books and audiobooks from home. Loans renew on their own if no one’s waiting. Research databases: courses, journals, genealogy. Good at every Onslow County Public Library branch.

New in Jacksonville? The Handbook →

Hours are the survey’s yearly average. Check the library’s own site for today’s hours.

What your card is worth

For every $1 it spends, the library lends about $3.40 worth

Set what you’d borrow in a month. It starts at what the average Jacksonville cardholder borrows.

In a month I’d use…
Books$17 each
1
Kids’ books$12 each
0
E-books & audio$15 each
0
Movies & music$4 each
0
Programs & classes$10 a program
0
Computer & Wi-Fi$3 a session
0
Your card saves you about
$204
a year at retail prices · $17 a month

Who pays for it
$13 per resident a year

Typical for a library this size: $36. Operating budget $2.7M.

Local taxes 85%State 10%Federal 2%Gifts & other 2%

Last year the library lent and hosted about $9.2M worth of books, e-books, programs and Wi-Fi on a $2.7M budget.

Late fines apply to some overdue items.

Retail prices are typical, rounded down: a new book $17, a kids’ book $12, an e-book or e-audiobook $15, a movie rental $4, a class or program $10, a computer or Wi-Fi session $3. The average cardholder’s month = the library’s yearly loans, attendance and Wi-Fi sessions ÷ its 55,553 cardholders ÷ 12.

Next door

Libraries next door

Who has a library of their own, and how much each town borrows. Tap a town to see its library.

12+ loans per resident8–124–8Under 4No library / shared system
TownLibraryLoans per residentHoursCivic life
JacksonvilleOnslow County Public Library—70D
Piney GreenNone of its own——— unincorporated
Half MoonNone of its own——— unincorporated
Pumpkin CenterNone of its own——— unincorporated

Loans = print + digital items borrowed in the library’s fiscal year, per person it serves. — = no library of its own, a county or regional system (its numbers cover many towns), or no report. Civic life: — = not graded (unincorporated places, whose nonprofits can’t be placed by mailing address, or towns with fewer than two of the three inputs).

How to read these numbers

What this data can and can’t tell you

From the Public Libraries Survey, fiscal year 2024.

  • System-wide. Onslow County Public Library serves 213,447 people in and around Jacksonville, so the yearly numbers cover all of them, not just Jacksonville.

Hours are the survey’s yearly average; libraries are compared with others serving about as many people. How TownRatings uses library figures →

Questions about the library and civic life in Jacksonville

Does Jacksonville have a public library?

Yes. Onslow County Public Library, 58 Doris Avenue E, serves 213,447 people in and around Jacksonville (the survey’s count) and is open about 70 hours a week, averaged over the year.

Is Onslow County Public Library fine-free? Does it lend e-books?

It charges late fines on some overdue items, and it lends e-books and audiobooks with a card (the library’s 2024 survey report).

How busy is Jacksonville’s library?

It logged 1.3 visits and lent 2.8 items per resident in 2024, against a typical 2.1 visits for libraries serving 100,000+ people.

What is Jacksonville’s civic life grade?

D Jacksonville is ahead of 13% of U.S. towns on civic life, #164 of 234 in North Carolina. The grade combines library visits per resident, community nonprofits per 1,000 residents and the share of adults 25–44 in volunteering groups. It’s a character grade, so it isn’t part of the overall grade. How it works.

Book talk

Reading, story times and the library in Jacksonville.

Town Square →
Start a conversation

Libraries: Institute of Museum and Library Services, Public Libraries Survey, fiscal year 2024. Each library reports its own numbers. Distances are straight-line from the town center. “What your card is worth” uses typical retail prices and is an estimate, not an official figure.