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Fayetteville, NC Downtown SkylinePhoto: Public domain, City of Fayetteville · Public domain
Headquarters Library · part of Cumberland County Public Library

Fayetteville’s library is a branch of Cumberland County Public Library, which lends less per resident than 54% of systems its size

Fayetteville’s library is the Headquarters Library, a branch of Cumberland County Public Library, which serves 337,970 people and lent 1.3M items last year.

300 Maiden Ln, Fayetteville 28301 · about 61 hours a week
DCivic lifeAhead of 14% of U.S. towns · #163 of 234 in North Carolina. Nonprofits and volunteering.
Borrowed a year
1.3M
3.7 per resident
Visits a year
620K
1.8 per resident · Below typical (2.1)
Programs & events
2,723
about 52 a week · 59K attended
Cardholders
22%
73,934 cards
Open
61 hrs
a week at this branch

What stands out about Headquarters Library

Read from the library’s own yearly report. The page puts what stands out first.

Civic life grade

What’s behind Fayetteville’s civic life grade

On community nonprofits and volunteering, Fayetteville is ahead of 14% of U.S. towns, #163 of 234 in North Carolina. Among the 385 U.S. cities over 100,000 we grade, it ranks #254. Fayetteville is graded on two of the three inputs. Both inputs sit below most U.S. towns; Fayetteville’s count of community nonprofits comes closest to the middle.

D
Civic lifeA character grade: shown, never part of Fayetteville’s overall grade.
All U.S. towns we grade (17,556)Ahead of 14%
FewerMore
North Carolina towns we grade (234)Ahead of 30%
U.S. towns with similar incomes, $44K–$73K (7,291)Ahead of 14%

Most U.S. towns with similar household incomes ($44K–$73K) score higher, so income alone doesn’t account for it.

Civic life counts registered nonprofits, library visits and online volunteering groups, so it can miss civic life that runs through congregations, mutual aid or neighbors looking out for each other.

How sure. Graded on two inputs, so a change in either one moves the letter more than it would with three. The volunteering share is a 2022 estimate from Facebook users aged 25–44.

Library visits: IMLS Public Libraries Survey, FY2024. Nonprofits: IRS Exempt Organizations Business Master File, October 2026. Volunteering: Social Capital Atlas (Opportunity Insights), from data by Meta Platforms, Inc.; Chetty et al., Nature 2022. How TownRatings grades civic life →

Places to belong

692 community nonprofits are registered in Fayetteville

3.3 per 1,000 residents, against a U.S. town median of 3.7. The largest group: human services.

Community nonprofits, by kind

Arts & culture490.23 per 1,000 · U.S. towns 0.24
Youth, sports & recreation800.38 per 1,000 · U.S. towns 0.52
Civic groups, clubs & veterans1320.63 per 1,000 · U.S. towns 0.74
Human services1820.86 per 1,000 · U.S. towns 0.59
Education950.45 per 1,000 · U.S. towns 0.43
Health350.17 per 1,000 · U.S. towns 0.16
Environment & animals220.11 per 1,000 · U.S. towns 0.17
Other960.46 per 1,000 · U.S. towns 0.47

Counted from the IRS list of tax-exempt organizations by mailing address (fractions where a ZIP code spans towns). Congregations are counted apart (288 here), since whether a church registers depends on its denomination, not the town. 46 more name a national or statewide reach and are left out.

Volunteering

4.0%

4.0% of Fayetteville’s Facebook users aged 25–44 belong to a volunteering or activism group, against 5.2% in the typical North Carolina town and 7.5% nationally.

Volunteering: Social Capital Atlas (Opportunity Insights), from data by Meta Platforms, Inc.; Chetty et al., Nature 2022. ZIP-code figures, weighted by where Fayetteville’s residents live; 2022.

How it compares

Below most similar-size libraries on all 8 measures

Per resident, against libraries serving 100,000+ people across the U.S.

Visits per resident 1.8 visits · typical 2.1Lower than 60%
Borrowing per resident 3 print items · typical 3.2Lower than 54%
Digital borrowing 0.8 e-items · typical 1.4Lower than 72%
Kids’ borrowing 1.3 kids’ items · typical 1.6Lower than 61%
Program attendance 0.2 attendees · typical 0.2Lower than 63%
Programs offered 8.1 per 1,000 residents · typical 9Lower than 59%
Cardholders 22% of residents · typical 41%Lower than 84%
Spending $33 per resident · typical $36Lower than 54%
Fewer per residentMore per resident
Size group

Cumberland County Public Library serves 337,970 people, so it’s measured against U.S. libraries serving 100,000+.

A year at the library

Every hour the doors are open, about 52 items go out

Fiscal year 2024, for the whole Cumberland County Public Library system. The library’s own count.

620K
visits
1.8 per resident
1.3M
loans, print + digital
3.7 per resident
2,723
programs & events
59K attended
74K
library cards
22% of people served
Every open hour52items borrowed
Every week1,132people at a program
Every day185Wi-Fi sessions
148 staff (full-time equivalent)244 public computers
What people borrow

Mostly books and media off the shelf

1.3M loans last year: print, kids’ and digital.

1.3Mloans
Books & media (adults) 45%Kids’ books & media 34%E-books, audio & streaming 20%
From your couch

257,245 e-books, e-audiobooks and streams last year. Borrow from home with your card, plus research databases: courses, journals, genealogy and more.

Kids & programs

About 29 kids’ programs a week

Story times, clubs, classes and events, across the whole system, by who they’re for.

Schools in Fayetteville →

Programs last year by age group

Ages 0–5978
Ages 6–11535
Teens405
Adults805
All ages0
Little ones
18.8

story times and programs a week for ages 0–5, on average.

436K
kids’ books & media borrowed
59K
people at programs
2,723
programs
The buildings

5 places to borrow in Fayetteville

Headquarters Library, 300 Maiden Ln, Fayetteville.

61
hours open a week
80,000
square feet
With a card

No late fees. E-books and audiobooks from home. Loans renew on their own if no one’s waiting. Research databases: courses, journals, genealogy. Good at every Cumberland County Public Library branch.

New in Fayetteville? The Handbook →

Hours are the survey’s yearly average. Check the library’s own site for today’s hours.

Other Cumberland County Public Library branches in Fayetteville

What your card is worth

For every $1 it spends, the library lends about $1.74 worth

Set what you’d borrow in a month. It starts at what the average Fayetteville cardholder borrows.

In a month I’d use…
Books$17 each
1
Kids’ books$12 each
0
E-books & audio$15 each
0
Movies & music$4 each
0
Programs & classes$10 a program
0
Computer & Wi-Fi$3 a session
0
Your card saves you about
$204
a year at retail prices · $17 a month

Who pays for it
$33 per resident a year

Typical for a library this size: $36. Operating budget $11M.

Local taxes 94%State 4%Federal 1%Gifts & other 1%

Last year the library lent and hosted about $2M worth of books, e-books, programs and Wi-Fi on a $11M budget.

Fine-free. No late fees on books returned late.

Retail prices are typical, rounded down: a new book $17, a kids’ book $12, an e-book or e-audiobook $15, a movie rental $4, a class or program $10, a computer or Wi-Fi session $3. The average cardholder’s month = the library’s yearly loans, attendance and Wi-Fi sessions ÷ its 73,934 cardholders ÷ 12.

Next door

Libraries next door

Who has a library of their own, and how much each town borrows. Tap a town to see its library.

12+ loans per resident8–124–8Under 4No library / shared system
TownLibraryLoans per residentHoursCivic life
FayettevilleHeadquarters Library fine-free—61D
Spring LakeSpring Lake Branch Library fine-free—57D
Hope MillsHope Mills Branch Library fine-free—61D
RockfishNone of its own——— unincorporated
VanderNone of its own——— unincorporated
EastoverNone of its own——D

Loans = print + digital items borrowed in the library’s fiscal year, per person it serves. — = no library of its own, a county or regional system (its numbers cover many towns), or no report. Civic life: — = not graded (unincorporated places, whose nonprofits can’t be placed by mailing address, or towns with fewer than two of the three inputs).

How to read these numbers

What this data can and can’t tell you

From the Public Libraries Survey, fiscal year 2024.

  • System-wide. Headquarters Library is one branch of Cumberland County Public Library, so the yearly numbers cover every branch and all 337,970 people it serves.

Hours are the survey’s yearly average; libraries are compared with others serving about as many people. How TownRatings uses library figures →

Questions about the library and civic life in Fayetteville

Does Fayetteville have a public library?

Yes: Headquarters Library, 300 Maiden Ln, is a branch of Cumberland County Public Library, which serves 337,970 people. The branch is open about 61 hours a week, averaged over the year.

Is Cumberland County Public Library fine-free? Does it lend e-books?

Yes to both: no late fees, and e-books, audiobooks and research databases with a card (the library’s 2024 survey report).

How busy is Fayetteville’s library?

It logged 1.8 visits and lent 3.7 items per resident in 2024, against a typical 2.1 visits for libraries serving 100,000+ people.

What is Fayetteville’s civic life grade?

D Fayetteville is ahead of 14% of U.S. towns on civic life, #163 of 234 in North Carolina. The grade combines library visits per resident, community nonprofits per 1,000 residents and the share of adults 25–44 in volunteering groups. It’s a character grade, so it isn’t part of the overall grade. How it works.

Book talk

Reading, story times and the library in Fayetteville.

Town Square →
Start a conversation

Libraries: Institute of Museum and Library Services, Public Libraries Survey, fiscal year 2024. Each library reports its own numbers. Distances are straight-line from the town center. “What your card is worth” uses typical retail prices and is an estimate, not an official figure.