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Kalapana house destroyed by lavaPhoto: United States Geological Survey · Public domain
The Kalapana handbook

Living in Kalapana, HI: what to set up and who to call

Kalapana has no town government of its own, so Hawaii County runs its elections and most services, and its children attend Hawaii Department of Education. The nearest emergency room is Hilo Benioff Medical Center, 26.5 miles away.

Kalapana has no town government. It’s a census-designated place in Hawaii County, so the county and regional agencies provide most services. This page answers what we can; the same answers appear on Kalapana’s town page under “Getting set up”.

I’m new in town

What to set up in Kalapana, and who provides it. Tap an answer for the details and where they come from.

Home services

Power, water and internet

Who to call to start service at a new address in Kalapana.

Electricity

Power comes from Hawaii Electric Light Co

Hawaii Electric Light Co (Hawaii Electric Light Co Inc), an investor-owned utility, serves all of Kalapana. Its homes paid an average of 45.8¢ per kWh in 2025, about $206 a month (its average across Hawaii).

Start or move service: hawaiielectriclight.com · (808) 969-6999

Service territory: HIFLD Electric Retail Service Territories (map dated Aug 2023). Prices and customers: EIA-861, 2025.

Drinking water · reported to EPA

Water comes from Kalapana water system

The Kalapana water system supplies Kalapana: about 20% of residents live in its service area. About 80% of homes are outside any mapped community water system, most likely on private wells, which EPA doesn’t regulate. It draws ground water and serves 275 people in all.

No health-based violations reported to EPA in the five years to October 2026, like 77% of the 15,074 systems serving 101–500 people.

Lead, 90th percentile0.0 ppb
015 ppb action level20

The latest lead result on file, the 90th percentile of homes sampled in Jan 2020–Dec 2022, was 0.0 ppb, below the 15 ppb action level that applied. Results below detection are reported as 0, so 0 doesn’t mean no lead at any tap.

The system’s full record: EPA ECHO report

EPA SDWIS via Envirofacts (violations pulled Oct 9, 2026) and ECHO (lead samples, 2026Q3); service area: EPA Community Water System Service Area Boundaries v3.0 (EPA’s estimate). Violations are counted by the start of their compliance period. HI0000110.

Internet

Which providers serve Kalapana

Data pending · D4

This card will list the home internet providers the FCC’s National Broadband Map shows in Kalapana, the share of addresses that can get 100/20 Mbps and the share with fiber, with the map’s “as of” date.

Source to come: FCC Broadband Data Collection.

Trash & recycling

We don’t have Kalapana’s trash rules yet

Pickup rules, the dump and recycling in Kalapana.

Trash, recycling and bulk pickupNot on fileKalapana has no town government of its own, so look for trash and recycling rules on the county’s site.
Schools

Where your child goes to school

Public school districts and the school path by grade.

Kalapana kids go to
PK–5178 elementary schoolsDepends on your address
6–854 middle schoolsDepends on your address
9–1245 high schoolsDepends on your address

Kalapana is in Hawaii Department of Education.

Test scores and every school: see Schools →

U.S. Department of Education, NCES Common Core of Data, 2024–25. Enrollment rules and registration are the district’s.

Government & voting

No town hall: the county runs things

Kalapana is unincorporated, so Hawaii County is the local government.

Local governmentHawaii CountyKalapana is a census-designated place: no town hall of its ownCensus
Who runs elections hereHawaii County ClerkElections here are run by Hawaii County (county election office). Its listing was last updated in 2015, so we don’t show its contacts: check olvr.hawaii.gov.FVAP, Aug 2015
Register to voteOnlineIn Hawaii you can register online up to and including Election Day, in person up to and including Election Day, or by mail (postmarked 10 days before).vote.govCheck your registration and polling placeolvr.hawaii.govThe state’s voter lookup

Election office: FVAP local election office directory, updated Aug 2015; jurisdictions: EAC EAVS 2024. Registration rules and links: vote.gov, updated Nov 18, 2024.

ZIP codes & area codes

Kalapana is in ZIP code 96778

ZIP codes where Kalapana residents live, with the share of the town in each.

ZIPPost office nameShare of KalapanaZIP’s residents in Kalapana
96778Pahoa, HI100%1%

Census 2020 ZIP Code Tabulation Areas, by census block; post office names: GeoNames (CC BY 4.0). ZIPs created since 2020 are missing.

Everyday places

Getting around, the ER and the library

One line each; the subject pages have the rest.

ER: CMS hospital data. Library: IMLS Public Libraries Survey, FY2024.

Questions about living in Kalapana

Who supplies Kalapana’s drinking water, and has it had violations?

The Kalapana water system (EPA ID HI0000110). It reported no health-based violations to EPA in the five years to October 2026; 77% of systems its size had none. Its latest lead 90th percentile was 0.0 ppb (Jan 2020–Dec 2022), against a 15 ppb action level.

Who provides electricity in Kalapana?

Hawaii Electric Light Co (Hawaii Electric Light Co Inc), an investor-owned utility. Its homes paid about 45.8¢ per kWh in 2025 (EIA).

What ZIP codes are in Kalapana?

96778. Census 2020 ZIP Code Tabulation Areas.

What school district is Kalapana in?

Hawaii Department of Education.

How do I register to vote in Kalapana?

In Hawaii you can register online up to and including Election Day, in person up to and including Election Day, or by mail (postmarked 10 days before). Elections here are run by the Hawaii County Clerk. Check your registration at olvr.hawaii.gov.

Sources & dates

Every answer above names its source. Here they are with their dates.

  • Water: EPA SDWIS (Envirofacts, pulled Oct 9, 2026), ECHO SDWA 2026Q3, EPA CWS Service Area Boundaries v3.0.
  • Power: HIFLD Electric Retail Service Territories (map Aug 2023); EIA-861 final 2025.
  • Trash: OpenStreetMap, Geofabrik extract of Oct 9, 2026. © OpenStreetMap contributors (ODbL).
  • ZIP codes: Census 2020 ZCTA relationship files; GeoNames postal codes (CC BY 4.0).
  • Schools: NCES Common Core of Data, 2024–25.
  • Registration: vote.gov, updated Nov 18, 2024 (read Oct 10, 2026). Official sites and area codes: Wikidata.
  • Election office: FVAP local election office directory (fetched Oct 10, 2026; each record dated), EAC EAVS 2024 jurisdictions; registration and lookup links from vote.gov’s state data, checked Oct 10, 2026.
  • Internet (FCC): pending.