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West Haven Green Historic DistrictWest Haven Green Historic District · Photo: The original uploader was Polaron at English Wikipedia. · CC BY 2.5
West Haven Public Library

West Haven’s library lends 1.6 print items per resident, against a typical 3.7 for libraries its size

West Haven Public Library serves 54,790 people in and around West Haven from 2 locations. Last year it lent 133K books, movies and e-books and logged 123K visits.

300 Elm St., West Haven 06516 · about 57 hours a week
DCivic lifeAhead of 12% of U.S. towns · #148 of 155 in Connecticut. Library visits, nonprofits and volunteering.
Borrowed a year
133K
2.4 per resident
Visits a year
123K
2.2 per resident · Below typical (2.6)
Programs & events
692
about 13 a week · 8,476 attended
Cardholders
17%
9,426 cards
Open
57 hrs
a week
In brief

The short version on West Haven’s library

Below typical on every measure

Against libraries serving 25,000 to 100,000 people, West Haven Public Library sits below the middle on all seven per-resident measures we compare, and in the bottom 30% on four. How it compares ↓

Few residents carry a card

Only 17% of the people West Haven Public Library serves have a library card, against a typical 39% for its size. How it compares ↓

Programs lean toward adults

65% of the 692 programs last year were for adults: classes, talks, clubs and events. 216 were for children. Kids & programs ↓

This summary is written from the numbers on this page. Numbers are the library’s own report to the Public Libraries Survey, fiscal year 2024.

Civic life grade

What’s behind West Haven’s civic life grade

On library visits, community nonprofits and volunteering, West Haven is ahead of 12% of U.S. towns, #148 of 155 in Connecticut. All three inputs sit below most U.S. towns; library visits come closest to the middle.

D
Civic lifeA character grade: shown, never part of West Haven’s overall grade.
All U.S. towns we grade (17,556)Ahead of 12%
FewerMore
Connecticut towns we grade (155)Ahead of 5%
U.S. towns with similar incomes, $56K–$93K (9,271)Ahead of 11%

Most U.S. towns with similar household incomes ($56K–$93K) score higher, so income alone doesn’t account for it.

Civic life counts registered nonprofits, library visits and online volunteering groups, so it can miss civic life that runs through congregations, mutual aid or neighbors looking out for each other.

How sure. Graded on any two of the three inputs instead, the letter would range from D to C−. The volunteering share is a 2022 estimate from Facebook users aged 25–44.

Library visits: IMLS Public Libraries Survey, FY2024. Nonprofits: IRS Exempt Organizations Business Master File, October 2026. Volunteering: Social Capital Atlas (Opportunity Insights), from data by Meta Platforms, Inc.; Chetty et al., Nature 2022. How TownRatings grades civic life →

Places to belong

149 community nonprofits are registered in West Haven

2.7 per 1,000 residents, against a U.S. town median of 3.7. The largest group: civic groups, clubs & veterans.

Community nonprofits, by kind

Arts & culture150.27 per 1,000 · U.S. towns 0.24
Youth, sports & recreation190.34 per 1,000 · U.S. towns 0.52
Civic groups, clubs & veterans290.52 per 1,000 · U.S. towns 0.74
Human services280.51 per 1,000 · U.S. towns 0.59
Education200.36 per 1,000 · U.S. towns 0.43
Health80.14 per 1,000 · U.S. towns 0.16
Environment & animals60.11 per 1,000 · U.S. towns 0.17
Other240.43 per 1,000 · U.S. towns 0.47

Counted from the IRS list of tax-exempt organizations by mailing address (fractions where a ZIP code spans towns). Congregations are counted apart (36 here), since whether a church registers depends on its denomination, not the town. 7 more name a national or statewide reach and are left out.

Volunteering

4.3%

4.3% of West Haven’s Facebook users aged 25–44 belong to a volunteering or activism group, against 7.5% in the typical Connecticut town and 7.5% nationally.

Volunteering: Social Capital Atlas (Opportunity Insights), from data by Meta Platforms, Inc.; Chetty et al., Nature 2022. ZIP-code figures, weighted by where West Haven’s residents live; 2022.

How it compares

Below most similar-size libraries on all 8 measures

Per resident, against libraries serving 25,000 to 100,000 people across the U.S.

Visits per resident 2.2 visits · typical 2.6Lower than 58%
Borrowing per resident 1.6 print items · typical 3.7Lower than 79%
Digital borrowing 0.9 e-items · typical 1.2Lower than 62%
Kids’ borrowing 0.6 kids’ items · typical 1.7Lower than 80%
Program attendance 0.2 attendees · typical 0.3Lower than 81%
Programs offered 12.6 per 1,000 residents · typical 14Lower than 57%
Cardholders 17% of residents · typical 39%Bottom 10%
Spending $34 per resident · typical $40Lower than 58%
Fewer per residentMore per resident
Size group

West Haven Public Library serves 54,790 people, so it’s measured against U.S. libraries serving 25,000 to 100,000.

A year at the library

Every hour the doors are open, about 23 items go out

Fiscal year 2024. The library’s own count.

123K
visits
2.2 per resident
133K
loans, print + digital
2.4 per resident
692
programs & events
8,476 attended
9,426
library cards
17% of people served
Every open hour23items borrowed
Every week163people at a program
Every day82Wi-Fi sessions
20 staff (full-time equivalent)34 public computers105K books & media on the shelves
What people borrow

Mostly books and media off the shelf

133K loans last year: print, kids’ and digital.

133Kloans
Books & media (adults) 39%Kids’ books & media 25%E-books, audio & streaming 36%
How hard the shelves work
0.8×

Each of the 105K books and other items on the shelves went out about 0.8 time last year, on average.

From your couch

47,378 e-books, e-audiobooks and streams last year. Borrow from home with your card, plus research databases: courses, journals, genealogy and more.

Kids & programs

About 4 kids’ programs a week

Story times, clubs, classes and events, by who they’re for.

Schools in West Haven →

Programs last year by age group

Ages 0–5100
Ages 6–11116
Teens26
Adults450
All ages0
Little ones
1.9

story times and programs a week for ages 0–5, on average.

33K
kids’ books & media borrowed
8,476
people at programs
692
programs
The buildings

2 places to borrow in West Haven

West Haven Public Library, 300 Elm St., West Haven.

57
hours open a week
36,606
square feet
105K
books & media
With a card

No late fees. E-books and audiobooks from home. Loans renew on their own if no one’s waiting. Research databases: courses, journals, genealogy.

New in West Haven? The Handbook →

Hours are the survey’s yearly average. Check the library’s own site for today’s hours.

Other libraries in West Haven

What your card is worth

For every $1 it spends, the library lends about $1.16 worth

Set what you’d borrow in a month. It starts at what the average West Haven cardholder borrows.

In a month I’d use…
Books$17 each
1
Kids’ books$12 each
0
E-books & audio$15 each
0
Movies & music$4 each
0
Programs & classes$10 a program
0
Computer & Wi-Fi$3 a session
0
Your card saves you about
$204
a year at retail prices · $17 a month

Who pays for it
$34 per resident a year

Typical for a library this size: $40. Operating budget $1.9M.

Local taxes 84%State 0%Federal 6%Gifts & other 10%

Last year the library lent and hosted about $2.2M worth of books, e-books, programs and Wi-Fi on a $1.9M budget.

Fine-free. No late fees on books returned late.

Retail prices are typical, rounded down: a new book $17, a kids’ book $12, an e-book or e-audiobook $15, a movie rental $4, a class or program $10, a computer or Wi-Fi session $3. The average cardholder’s month = the library’s yearly loans, attendance and Wi-Fi sessions ÷ its 9,426 cardholders ÷ 12.

Next door

Libraries next door

West Haven ranks 3rd of 4 for borrowing per resident. Tap a town to see its library.

12+ loans per resident8–124–8Under 4No library / shared system
TownLibraryLoans per residentHoursCivic life
OrangeCase Memorial Library fine-free10.153B
MilfordMilford Public Library5.650C−
West HavenWest Haven Public Library fine-free2.457D
New HavenNew Haven Free Public Library fine-free1.554B−
WoodmontNone of its own——C

Loans = print + digital items borrowed in the library’s fiscal year, per person it serves. — = no library of its own, a county or regional system (its numbers cover many towns), or no report. Civic life: — = not graded (unincorporated places, whose nonprofits can’t be placed by mailing address, or towns with fewer than two of the three inputs).

How to read these numbers

What this data can and can’t tell you

From the Public Libraries Survey, fiscal year 2024.

  • The library’s own count. Libraries report their own visits, loans and programs. A library that didn’t respond keeps its address and hours here, with no numbers.

Hours are the survey’s yearly average; libraries are compared with others serving about as many people. How TownRatings uses library figures →

Questions about the library and civic life in West Haven

Does West Haven have a public library?

Yes. West Haven Public Library, 300 Elm St., serves 54,790 people in and around West Haven (the survey’s count) and is open about 57 hours a week, averaged over the year.

Is West Haven Public Library fine-free? Does it lend e-books?

Yes to both: no late fees, and e-books, audiobooks and research databases with a card (the library’s 2024 survey report).

How busy is West Haven’s library?

It logged 2.2 visits and lent 2.4 items per resident in 2024, against a typical 2.6 visits for libraries serving 25,000 to 100,000 people.

What is West Haven’s civic life grade?

D West Haven is ahead of 12% of U.S. towns on civic life, #148 of 155 in Connecticut. The grade combines library visits per resident, community nonprofits per 1,000 residents and the share of adults 25–44 in volunteering groups. It’s a character grade, so it isn’t part of the overall grade. How it works.

Book talk

Reading, story times and the library in West Haven.

Town Square →
Start a conversation

Libraries: Institute of Museum and Library Services, Public Libraries Survey, fiscal year 2024. Each library reports its own numbers. Distances are straight-line from the town center. “What your card is worth” uses typical retail prices and is an estimate, not an official figure.