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Phillips County CourthousePhoto: Jeffrey Beall · CC BY-SA 3.0
Holyoke/Heginbotham Library

Holyoke’s library logs 2.9 visits per resident, against a typical 3.5 for libraries its size

Holyoke/Heginbotham Library serves Holyoke’s 2,287 residents. Last year it lent 8,983 books, movies and e-books and logged 6,680 visits.

539 South Baxter Avenue, Holyoke 80734 · about 49 hours a week
B−Civic lifeAhead of 51% of U.S. towns. Library visits, nonprofits and volunteering.
Borrowed a year
8,983
3.9 per resident
Visits a year
6,680
2.9 per resident · Below typical (3.5)
Programs & events
128
about 2 a week · 1,410 attended
Cardholders
100%
5,378 cards
Open
49 hrs
a week
In brief

What Holyoke’s library is like

More library cards than residents

5,378 cards for 2,287 people. Cards held by people from outside the service area count too, so the total can pass the population. At the typical library serving under 2,500 people, it’s 54%. How it compares ↓

Most programs are for young children

69% of the 128 programs last year were for ages 11 and under, including 44 for ages 0–5. Kids & programs ↓

This summary is written from the numbers on this page. Numbers are the library’s own report to the Public Libraries Survey, fiscal year 2024; in a town this small, one busy program or a few avid readers move the per-resident numbers.

Civic life grade

What’s behind Holyoke’s civic life grade

On library visits, community nonprofits and volunteering, Holyoke is ahead of 51% of U.S. towns. Holyoke’s count of community nonprofits holds the grade up; the share of younger adults in volunteering groups pulls it down.

B−
Civic lifeA character grade: shown, never part of Holyoke’s overall grade.
All U.S. towns we grade (17,556)Ahead of 51%
FewerMore
U.S. towns with similar incomes, $39K–$66K (5,691)Ahead of 48%

Civic life counts registered nonprofits, library visits and online volunteering groups, so it can miss civic life that runs through congregations, mutual aid or neighbors looking out for each other.

How sure. Graded on any two of the three inputs instead, the letter would range from C− to B+. Holyoke is small (2,264 residents), so a few dozen organizations or visits move its per-resident figures; the volunteering share is a 2022 estimate from Facebook users aged 25–44.

Library visits: IMLS Public Libraries Survey, FY2024. Nonprofits: IRS Exempt Organizations Business Master File, October 2026. Volunteering: Social Capital Atlas (Opportunity Insights), from data by Meta Platforms, Inc.; Chetty et al., Nature 2022. How TownRatings grades civic life →

Places to belong

31 community nonprofits are registered in Holyoke

13.0 per 1,000 residents, against a U.S. town median of 3.7. The largest group: civic groups, clubs & veterans.

Community nonprofits, by kind

Arts & culture20.84 per 1,000 · U.S. towns 0.24
Youth, sports & recreation41.68 per 1,000 · U.S. towns 0.52
Civic groups, clubs & veterans52.10 per 1,000 · U.S. towns 0.74
Human services20.84 per 1,000 · U.S. towns 0.59
Education52.10 per 1,000 · U.S. towns 0.43
Health10.42 per 1,000 · U.S. towns 0.16
Environment & animals00.00 per 1,000 · U.S. towns 0.17
Other125.04 per 1,000 · U.S. towns 0.47

Counted from the IRS list of tax-exempt organizations by mailing address (fractions where a ZIP code spans towns). Congregations are counted apart (7 here), since whether a church registers depends on its denomination, not the town.

Volunteering

4.8%

4.8% of Holyoke’s Facebook users aged 25–44 belong to a volunteering or activism group, against 6.8% in the typical Colorado town and 7.5% nationally.

Volunteering: Social Capital Atlas (Opportunity Insights), from data by Meta Platforms, Inc.; Chetty et al., Nature 2022. ZIP-code figures, weighted by where Holyoke’s residents live; 2022.

★ What stands out · How it compares

Ahead of most similar-size libraries on 2 of 8 measures

Per resident, against libraries serving under 2,500 people across the U.S.

Visits per resident 2.9 visits · typical 3.5Lower than 59%
Borrowing per resident 3.4 print items · typical 3.9Lower than 55%
Digital borrowing 0.5 e-items · typical 1Lower than 65%
Kids’ borrowing 1.4 kids’ items · typical 1.4Higher than 51%
Program attendance 0.6 attendees · typical 0.7Lower than 54%
Programs offered 56 per 1,000 residents · typical 60Lower than 52%
Cardholders 100% of residents · typical 54%Top 10%
Spending $42 per resident · typical $54Lower than 65%
Fewer per residentMore per resident
Size group

Holyoke/Heginbotham Library serves 2,287 people, so it’s measured against U.S. libraries serving under 2,500.

A year at the library

Every hour the doors are open, about 4 items go out

Fiscal year 2024. The library’s own count.

6,680
visits
2.9 per resident
8,983
loans, print + digital
3.9 per resident
128
programs & events
1,410 attended
5,378
library cards
100% of people served
Every open hour4items borrowed
Every week27people at a program
Every day0Wi-Fi sessions
5 staff (full-time equivalent)6 public computers12K books & media on the shelves
What people borrow

Mostly books and media off the shelf

8,983 loans last year: print, kids’ and digital.

8,983loans
Books & media (adults) 51%Kids’ books & media 36%E-books, audio & streaming 13%
How hard the shelves work
0.7×

Each of the 12K books and other items on the shelves went out about 0.7 time last year, on average.

From your couch

1,183 e-books, e-audiobooks and streams last year. Borrow from home with your card.

Kids & programs

About 2 kids’ programs a week

Story times, clubs, classes and events, by who they’re for.

Schools in Holyoke →

Programs last year by age group

Ages 0–544
Ages 6–1144
Teens15
Adults25
All ages0
Little ones
0.8

story times and programs a week for ages 0–5, on average.

Kids’ books
5

children’s books and media borrowed per child under 18 in Holyoke last year.

1,410
people at programs
128
programs
The building

Find it

Holyoke/Heginbotham Library, 539 South Baxter Avenue, Holyoke.

49
hours open a week
3,000
square feet
12K
books & media
With a card

No late fees. E-books and audiobooks from home. Loans renew on their own if no one’s waiting.

New in Holyoke? The Handbook →

Hours are the survey’s yearly average. Check the library’s own site for today’s hours.

What your card is worth

For every $1 it spends, the library lends about $1.55 worth

Set what you’d borrow in a month. It starts at what the average Holyoke cardholder borrows.

In a month I’d use…
Books$17 each
1
Kids’ books$12 each
0
E-books & audio$15 each
0
Movies & music$4 each
0
Programs & classes$10 a program
0
Computer & Wi-Fi$3 a session
0
Your card saves you about
$204
a year at retail prices · $17 a month

Who pays for it
$42 per resident a year

Typical for a library this size: $54. Operating budget $96K.

Local taxes 100%

Last year the library lent and hosted about $149K worth of books, e-books, programs and Wi-Fi on a $96K budget.

Fine-free. No late fees on books returned late.

Retail prices are typical, rounded down: a new book $17, a kids’ book $12, an e-book or e-audiobook $15, a movie rental $4, a class or program $10, a computer or Wi-Fi session $3. The average cardholder’s month = the library’s yearly loans, attendance and Wi-Fi sessions ÷ its 5,378 cardholders ÷ 12.

How to read these numbers

What this data can and can’t tell you

From the Public Libraries Survey, fiscal year 2024.

  • Visits are a typical-week estimate. Holyoke/Heginbotham Library counted one typical week and multiplied by 52, as the survey allows.

Hours are the survey’s yearly average; libraries are compared with others serving about as many people. How TownRatings uses library figures →

Questions about the library and civic life in Holyoke

Does Holyoke have a public library?

Yes. Holyoke/Heginbotham Library, 539 South Baxter Avenue, serves Holyoke’s 2,287 residents (the survey’s count) and is open about 49 hours a week, averaged over the year.

Is Holyoke/Heginbotham Library fine-free? Does it lend e-books?

Yes to both: no late fees, and e-books, audiobooks with a card (the library’s 2024 survey report).

How busy is Holyoke’s library?

It logged 2.9 visits and lent 3.9 items per resident in 2024, against a typical 3.5 visits for libraries serving under 2,500 people.

What is Holyoke’s civic life grade?

B− Holyoke is ahead of 51% of U.S. towns on civic life. The grade combines library visits per resident, community nonprofits per 1,000 residents and the share of adults 25–44 in volunteering groups. It’s a character grade, so it isn’t part of the overall grade. How it works.

Book talk

Reading, story times and the library in Holyoke.

Town Square →
Start a conversation

Libraries: Institute of Museum and Library Services, Public Libraries Survey, fiscal year 2024. Each library reports its own numbers. Distances are straight-line from the town center. “What your card is worth” uses typical retail prices and is an estimate, not an official figure.