Photo: Brandonrush · CC BY-SA 3.0Living in Helena-West Helena, AR: what to set up and who to call
West Helena Water Works reported 16 health-based violations to EPA in the last five years: a disinfection byproducts requirement (Stage 1 Disinfectants and Disinfection Byproducts Rule) ×14, a groundwater treatment requirement (Groundwater Rule) ×2. 80% of systems its size reported none. Phillips Lee Monroe Regional Library System, at 702 Porter Street, is the library in town.
I’m new in town
What to set up in Helena-West Helena, and who provides it. Tap an answer for the details and where they come from.
Power, water and internet
Who to call to start service at a new address in Helena-West Helena.
Power comes from Entergy Arkansas
Entergy Arkansas (Entergy Arkansas LLC), an investor-owned utility, serves all of Helena-West Helena. Its homes paid an average of 13.4¢ per kWh in 2025, about $145 a month (its average across Arkansas).
Service territory: HIFLD Electric Retail Service Territories (map dated Aug 2023). Prices and customers: EIA-861, 2025.
Water comes from West Helena Water Works
West Helena Water Works supplies Helena-West Helena: about 62% of residents live in its service area. Helena Water Sewer serves another 36%. It draws ground water and serves 5,693 people in all.
16 health-based violations reported to EPA in the five years to October 2026: a disinfection byproducts requirement (Stage 1 Disinfectants and Disinfection Byproducts Rule) ×14, a groundwater treatment requirement (Groundwater Rule) ×2, the latest beginning Jul 2024. 80% of the 5,012 systems serving 3,301–10,000 people had none.
The latest lead result on file, the 90th percentile of homes sampled in Jan 2026–Dec 2028, was 5.7 ppb, below the 15 ppb action level that applied. That’s higher than 94% of similar systems’ latest results.
The system’s full record: EPA ECHO report
EPA SDWIS via Envirofacts (violations pulled Oct 9, 2026) and ECHO (lead samples, 2026Q3); service area: EPA Community Water System Service Area Boundaries v3.0. Violations are counted by the start of their compliance period. AR0000416.
4 home internet providers serve Helena-West Helena
95% of 4,952 addresses can get 100/20 Mbps; 0% can get fiber.
| Provider | Technology | Addresses | Fastest (Mbps) |
|---|---|---|---|
| Optimum | Cable | 90% | 940/35 |
| AT&T | DSL, Fixed wireless | 35% | 25/3 |
| Verizon | Fixed wireless | 75% | 300/20 |
| T-Mobile | Fixed wireless | 26% | 100/20 |
FCC National Broadband Map, as of December 2025. Availability as providers report it, not speeds people get.
We don’t have Helena-West Helena’s trash rules yet
Pickup rules, the dump and recycling in Helena-West Helena.
Where your child goes to school
Public school districts and the school path by grade.
Helena-West Helena is in Helena-West Helena School District.
DSchool gradeSee Schools →U.S. Department of Education, NCES Common Core of Data, 2024–25. Enrollment rules and registration are the district’s.
Town hall and registering to vote
Who to call, and how to register.
Election office: FVAP local election office directory, updated Aug 2015; jurisdictions: EAC EAVS 2024. Registration rules and links: vote.gov, updated Nov 18, 2024.
Helena-West Helena spans 2 ZIP codes
ZIP codes where Helena-West Helena residents live, with the share of the town in each.
| ZIP | Post office name | Share of Helena-West Helena | ZIP’s residents in Helena-West Helena |
|---|---|---|---|
| 72390 | West Helena, AR | 64% | 83% |
| 72342 | Helena, AR | 36% | 86% |
Census 2020 ZIP Code Tabulation Areas, by census block; post office names: GeoNames (CC BY 4.0). ZIPs created since 2020 are missing.
Getting around, the ER and the library
One line each; the subject pages have the rest.
ER: CMS hospital data. Library: IMLS Public Libraries Survey, FY2024.
Questions about living in Helena-West Helena
Who supplies Helena-West Helena’s drinking water, and has it had violations?
West Helena Water Works (EPA ID AR0000416). It reported 16 health-based violations to EPA in the five years to October 2026: a disinfection byproducts requirement (Stage 1 Disinfectants and Disinfection Byproducts Rule) ×14, a groundwater treatment requirement (Groundwater Rule) ×2. 80% of systems its size had none. Its latest lead 90th percentile was 5.7 ppb (Jan 2026–Dec 2028), against a 15 ppb action level.
Who provides electricity in Helena-West Helena?
Entergy Arkansas (Entergy Arkansas LLC), an investor-owned utility. Its homes paid about 13.4¢ per kWh in 2025 (EIA).
What internet providers serve Helena-West Helena?
Optimum, AT&T, Verizon, T-Mobile (FCC, as of December 2025).
What ZIP codes are in Helena-West Helena?
72390 (64%), 72342 (36%), by share of residents. Census 2020 ZIP Code Tabulation Areas.
What school district is Helena-West Helena in?
Helena-West Helena School District.
How do I register to vote in Helena-West Helena?
Arkansas has no online registration; you can register in person until 30 days before Election Day or by mail (postmarked 30 days before). Elections here are run by the Phillips County Clerk. Check your registration at voterview.ar-nova.org.
Sources & dates
Every answer above names its source. Here they are with their dates.
- Water: EPA SDWIS (Envirofacts, pulled Oct 9, 2026), ECHO SDWA 2026Q3, EPA CWS Service Area Boundaries v3.0.
- Power: HIFLD Electric Retail Service Territories (map Aug 2023); EIA-861 final 2025.
- Trash: OpenStreetMap, Geofabrik extract of Oct 9, 2026. © OpenStreetMap contributors (ODbL).
- ZIP codes: Census 2020 ZCTA relationship files; GeoNames postal codes (CC BY 4.0).
- Schools: NCES Common Core of Data, 2024–25.
- Registration: vote.gov, updated Nov 18, 2024 (read Oct 10, 2026). Official sites and area codes: Wikidata.
- Election office: FVAP local election office directory (fetched Oct 10, 2026; each record dated), EAC EAVS 2024 jurisdictions; registration and lookup links from vote.gov’s state data, checked Oct 10, 2026.
- Internet: FCC National Broadband Map, as of December 2025.