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JacksonTNPhoto: Garryharvey · Public domain
Jackson-Madison County Library

Jackson’s library logs 1.7 visits per resident, against a typical 2.6 for libraries its size

Jackson-Madison County Library serves 99,193 people in and around Jackson from 2 locations. Last year it lent 425K books, movies and e-books and logged 171K visits.

433 East Lafayette Street, Jackson 38301 · about 60 hours a week
CCivic lifeAhead of 29% of U.S. towns · #81 of 150 in Tennessee. Nonprofits and volunteering.
Borrowed a year
425K
4.3 per resident
Visits a year
171K
1.7 per resident · Below typical (2.6)
Programs & events
1,066
about 21 a week · 16K attended
Cardholders
74%
73,755 cards
Open
60 hrs
a week at this branch
In brief

What Jackson’s library is like

The branch is a National Register landmark

Jackson Free Library (Additional Documentation) has been on the National Register of Historic Places since 1975. Today’s library there has 30,304 square feet. The buildings ↓

74% of the people it serves carry a library card

73,755 cards for 99,193 people, or 74%. At the typical library serving 25,000 to 100,000 people, it’s 39%. How it compares ↓

This summary is written from the numbers on this page. Numbers are the library’s own report to the Public Libraries Survey, fiscal year 2024; Jackson-Madison County Library serves 99,193 people in and around Jackson, and its numbers cover all of them.

Civic life grade

What’s behind Jackson’s civic life grade

On community nonprofits and volunteering, Jackson is ahead of 29% of U.S. towns, #81 of 150 in Tennessee. Jackson is graded on two of the three inputs. Jackson’s count of community nonprofits holds the grade up; the share of younger adults in volunteering groups pulls it down.

C
Civic lifeA character grade: shown, never part of Jackson’s overall grade.
All U.S. towns we grade (17,556)Ahead of 29%
FewerMore
Tennessee towns we grade (150)Ahead of 46%
U.S. towns with similar incomes, $40K–$66K (5,838)Ahead of 29%

Most U.S. towns with similar household incomes ($40K–$66K) score higher, so income alone doesn’t account for it.

Civic life counts registered nonprofits, library visits and online volunteering groups, so it can miss civic life that runs through congregations, mutual aid or neighbors looking out for each other.

How sure. Graded on two inputs, so a change in either one moves the letter more than it would with three. The volunteering share is a 2022 estimate from Facebook users aged 25–44.

Library visits: IMLS Public Libraries Survey, FY2024. Nonprofits: IRS Exempt Organizations Business Master File, October 2026. Volunteering: Social Capital Atlas (Opportunity Insights), from data by Meta Platforms, Inc.; Chetty et al., Nature 2022. How TownRatings grades civic life →

Places to belong

316 community nonprofits are registered in Jackson

4.6 per 1,000 residents, against a U.S. town median of 3.7. The largest group: civic groups, clubs & veterans.

Community nonprofits, by kind

Arts & culture220.32 per 1,000 · U.S. towns 0.24
Youth, sports & recreation330.48 per 1,000 · U.S. towns 0.52
Civic groups, clubs & veterans791.15 per 1,000 · U.S. towns 0.74
Human services680.99 per 1,000 · U.S. towns 0.59
Education400.58 per 1,000 · U.S. towns 0.43
Health180.26 per 1,000 · U.S. towns 0.16
Environment & animals100.15 per 1,000 · U.S. towns 0.17
Other460.67 per 1,000 · U.S. towns 0.47

Counted from the IRS list of tax-exempt organizations by mailing address (fractions where a ZIP code spans towns). Congregations are counted apart (98 here), since whether a church registers depends on its denomination, not the town. 15 more name a national or statewide reach and are left out.

Volunteering

4.4%

4.4% of Jackson’s Facebook users aged 25–44 belong to a volunteering or activism group, against 6.7% in the typical Tennessee town and 7.5% nationally.

Volunteering: Social Capital Atlas (Opportunity Insights), from data by Meta Platforms, Inc.; Chetty et al., Nature 2022. ZIP-code figures, weighted by where Jackson’s residents live; 2022.

★ What stands out · How it compares

Ahead of most similar-size libraries on 3 of 8 measures

Per resident, against libraries serving 25,000 to 100,000 people across the U.S.

Visits per resident 1.7 visits · typical 2.6Lower than 71%
Borrowing per resident 3 print items · typical 3.7Lower than 60%
Digital borrowing 1.3 e-items · typical 1.2Higher than 54%
Kids’ borrowing 1.7 kids’ items · typical 1.7Higher than 50%
Program attendance 0.2 attendees · typical 0.3Lower than 80%
Programs offered 10.7 per 1,000 residents · typical 14Lower than 65%
Cardholders 74% of residents · typical 39%Higher than 88%
Spending $17 per resident · typical $40Lower than 86%
Fewer per residentMore per resident
Size group

Jackson-Madison County Library serves 99,193 people, so it’s measured against U.S. libraries serving 25,000 to 100,000.

A year at the library

Every hour the doors are open, about 78 items go out

Fiscal year 2024, for the whole Jackson-Madison County Library system. The library’s own count.

171K
visits
1.7 per resident
425K
loans, print + digital
4.3 per resident
1,066
programs & events
16K attended
74K
library cards
74% of people served
Every open hour78items borrowed
Every week301people at a program
Every day64Wi-Fi sessions
21 staff (full-time equivalent)51 public computers
What people borrow

More than half the print loans are kids’ books

425K loans last year: print, kids’ and digital.

425Kloans
Books & media (adults) 31%Kids’ books & media 39%E-books, audio & streaming 31%
From your couch

130,641 e-books, e-audiobooks and streams last year. Borrow from home with your card, plus research databases: courses, journals, genealogy and more.

Kids & programs

About 4 kids’ programs a week

Story times, clubs, classes and events, across the whole system, by who they’re for.

Schools in Jackson →

Programs last year by age group

Ages 0–5145
Ages 6–1182
Teens50
Adults521
All ages268
Little ones
2.8

story times and programs a week for ages 0–5, on average.

164K
kids’ books & media borrowed
16K
people at programs
1,066
programs
The buildings

A National Register landmark since 1975

Jackson-Madison County Library, 433 East Lafayette Street, Jackson.

60
hours open a week
30,304
square feet
With a card

No late fees. E-books and audiobooks from home. Research databases: courses, journals, genealogy. Good at every Jackson-Madison County Library branch.

New in Jackson? The Handbook →

Hours are the survey’s yearly average. Check the library’s own site for today’s hours.

Jackson Free Library (Additional Documentation)
The building’s story

Jackson Free Library (Additional Documentation)

Jackson Free Library (Additional Documentation) was added to the National Register of Historic Places on Jun 26, 1975. It is significant for its architecture at the local level.

The Carnegie Center for Arts and History is a museum and events venue in downtown Jackson, Tennessee, housed in the former Jackson Free Library.

More about the building →

Other Jackson-Madison County Library branches in Jackson

What your card is worth

For every $1 it spends, the library lends about $3.81 worth

Set what you’d borrow in a month. It starts at what the average Jackson cardholder borrows.

In a month I’d use…
Books$17 each
1
Kids’ books$12 each
0
E-books & audio$15 each
0
Movies & music$4 each
0
Programs & classes$10 a program
0
Computer & Wi-Fi$3 a session
0
Your card saves you about
$204
a year at retail prices · $17 a month

Who pays for it
$17 per resident a year

Typical for a library this size: $40. Operating budget $1.7M.

Local taxes 94%Federal 0%Gifts & other 5%

Last year the library lent and hosted about $6.4M worth of books, e-books, programs and Wi-Fi on a $1.7M budget.

Fine-free. No late fees on books returned late.

Retail prices are typical, rounded down: a new book $17, a kids’ book $12, an e-book or e-audiobook $15, a movie rental $4, a class or program $10, a computer or Wi-Fi session $3. The average cardholder’s month = the library’s yearly loans, attendance and Wi-Fi sessions ÷ its 73,755 cardholders ÷ 12.

How to read these numbers

What this data can and can’t tell you

From the Public Libraries Survey, fiscal year 2024.

  • System-wide. Jackson-Madison County Library serves 99,193 people in and around Jackson, so the yearly numbers cover all of them, not just Jackson.

Hours are the survey’s yearly average; libraries are compared with others serving about as many people. How TownRatings uses library figures →

Questions about the library and civic life in Jackson

Does Jackson have a public library?

Yes. Jackson-Madison County Library, 433 East Lafayette Street, serves 99,193 people in and around Jackson (the survey’s count) and is open about 60 hours a week, averaged over the year.

Is Jackson-Madison County Library fine-free? Does it lend e-books?

Yes to both: no late fees, and e-books, audiobooks and research databases with a card (the library’s 2024 survey report).

How busy is Jackson’s library?

It logged 1.7 visits and lent 4.3 items per resident in 2024, against a typical 2.6 visits for libraries serving 25,000 to 100,000 people.

What is Jackson’s civic life grade?

C Jackson is ahead of 29% of U.S. towns on civic life, #81 of 150 in Tennessee. The grade combines library visits per resident, community nonprofits per 1,000 residents and the share of adults 25–44 in volunteering groups. It’s a character grade, so it isn’t part of the overall grade. How it works.

Book talk

Reading, story times and the library in Jackson.

Town Square →
Start a conversation

Libraries: Institute of Museum and Library Services, Public Libraries Survey, fiscal year 2024. Each library reports its own numbers. Distances are straight-line from the town center. Building history: National Park Service, National Register of Historic Places; photo via Wikimedia Commons. “What your card is worth” uses typical retail prices and is an estimate, not an official figure.