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Emmanuel Episcopal Church ComplexEmmanuel Episcopal Church Complex · Photo: Daniel Case · CC BY-SA 3.0
Guernsey Memorial Library · part of Guernsey Memorial Library of Norwich

Norwich’s library is a branch of Guernsey Memorial Library of Norwich, which lends more per resident than 67% of systems its size

Norwich’s library is the Guernsey Memorial Library, a branch of Guernsey Memorial Library of Norwich, which serves 12,588 people and lent 80K items last year.

3 Court Street, Norwich 13815 · about 64 hours a week
ACivic lifeAhead of 87% of U.S. towns · #88 of 751 in New York. Nonprofits and volunteering.
Borrowed a year
80K
6.3 per resident
Visits a year
123K
9.7 per resident · Above typical (3.1)
Programs & events
399
about 8 a week · 5,245 attended
Cardholders
50%
6,330 cards
Open
64 hrs
a week at this branch
In brief

Norwich’s library, in brief

Visits are the system’s strong suit

The Guernsey Memorial Library of Norwich system logs 9.7 visits per resident, against a typical 3.1 for libraries serving 10,000 to 25,000 people, more than 96% of similar-size libraries. Borrowing is above typical too, at 5.5 print items per resident. How it compares ↓

Open about 64 hours a week

The Norwich branch is open about 64 hours a week, averaged over the year. The building ↓

Programs lean toward adults

69% of the 399 programs last year were for adults: classes, talks, clubs and events. 110 were for children. Kids & programs ↓

This summary is written from the numbers on this page. Numbers are the library’s own report to the Public Libraries Survey, fiscal year 2024; Norwich’s library is a branch of Guernsey Memorial Library of Norwich, so they cover the whole system (12,588 people), not just the Norwich branch.

Civic life grade

What’s behind Norwich’s civic life grade

On community nonprofits and volunteering, Norwich is ahead of 87% of U.S. towns, #88 of 751 in New York. Norwich is graded on two of the three inputs. Both inputs are above most U.S. towns; Norwich’s count of community nonprofits ranks highest.

A
Civic lifeA character grade: shown, never part of Norwich’s overall grade.
All U.S. towns we grade (17,556)Ahead of 87%
FewerMore
New York towns we grade (751)Ahead of 88%
U.S. towns with similar incomes, $40K–$67K (5,916)Ahead of 84%

Civic life counts registered nonprofits, library visits and online volunteering groups, so it can miss civic life that runs through congregations, mutual aid or neighbors looking out for each other.

How sure. Graded on two inputs, so a change in either one moves the letter more than it would with three. Norwich is small (6,538 residents), so a few dozen organizations or visits move its per-resident figures; the volunteering share is a 2022 estimate from Facebook users aged 25–44.

Library visits: IMLS Public Libraries Survey, FY2024. Nonprofits: IRS Exempt Organizations Business Master File, October 2026. Volunteering: Social Capital Atlas (Opportunity Insights), from data by Meta Platforms, Inc.; Chetty et al., Nature 2022. How TownRatings grades civic life →

Places to belong

56 community nonprofits are registered in Norwich

8.3 per 1,000 residents, against a U.S. town median of 3.7. The largest group: civic groups, clubs & veterans.

Community nonprofits, by kind

Arts & culture81.18 per 1,000 · U.S. towns 0.24
Youth, sports & recreation30.44 per 1,000 · U.S. towns 0.52
Civic groups, clubs & veterans131.92 per 1,000 · U.S. towns 0.74
Human services81.18 per 1,000 · U.S. towns 0.59
Education00.00 per 1,000 · U.S. towns 0.43
Health30.44 per 1,000 · U.S. towns 0.16
Environment & animals40.59 per 1,000 · U.S. towns 0.17
Other172.51 per 1,000 · U.S. towns 0.47

Counted from the IRS list of tax-exempt organizations by mailing address (fractions where a ZIP code spans towns). Congregations are counted apart (9 here), since whether a church registers depends on its denomination, not the town.

Volunteering

8.3%

8.3% of Norwich’s Facebook users aged 25–44 belong to a volunteering or activism group, against 7.4% in the typical New York town and 7.5% nationally.

Volunteering: Social Capital Atlas (Opportunity Insights), from data by Meta Platforms, Inc.; Chetty et al., Nature 2022. ZIP-code figures, weighted by where Norwich’s residents live; 2022.

★ What stands out · A year at the library

Every hour the doors are open, about 24 items go out

Fiscal year 2024, for the whole Guernsey Memorial Library of Norwich system. The library’s own count.

123K
visits
9.7 per resident
80K
loans, print + digital
6.3 per resident
399
programs & events
5,245 attended
6,330
library cards
50% of people served
Every open hour24items borrowed
Every week101people at a program
Every day470Wi-Fi sessions
10 staff (full-time equivalent)7 public computers
How it compares

Ahead of most similar-size libraries on 5 of 8 measures

Per resident, against libraries serving 10,000 to 25,000 people across the U.S.

Visits per resident 9.7 visits · typical 3.1Top 10%
Borrowing per resident 5.5 print items · typical 3.9Higher than 67%
Digital borrowing 0.8 e-items · typical 1.1Lower than 61%
Kids’ borrowing 1.3 kids’ items · typical 1.8Lower than 61%
Program attendance 0.4 attendees · typical 0.4Lower than 52%
Programs offered 31.7 per 1,000 residents · typical 24Higher than 66%
Cardholders 50% of residents · typical 40%Higher than 67%
Spending $78 per resident · typical $43Higher than 82%
Fewer per residentMore per resident
Size group

Guernsey Memorial Library of Norwich serves 12,588 people, so it’s measured against U.S. libraries serving 10,000 to 25,000.

What people borrow

Mostly books and media off the shelf

80K loans last year: print, kids’ and digital.

80Kloans
Books & media (adults) 66%Kids’ books & media 21%E-books, audio & streaming 13%
From your couch

10,195 e-books, e-audiobooks and streams last year. Borrow from home with your card, plus research databases: courses, journals, genealogy and more.

Kids & programs

About 2 kids’ programs a week

Story times, clubs, classes and events, across the whole system, by who they’re for.

Schools in Norwich →

Programs last year by age group

Ages 0–563
Ages 6–1147
Teens12
Adults277
All ages0
Little ones
1.2

story times and programs a week for ages 0–5, on average.

17K
kids’ books & media borrowed
5,245
people at programs
399
programs
The building

Find it

Guernsey Memorial Library, 3 Court Street, Norwich.

64
hours open a week
11,000
square feet
With a card

No late fees. E-books and audiobooks from home. Loans renew on their own if no one’s waiting. Research databases: courses, journals, genealogy. Good at every Guernsey Memorial Library of Norwich branch.

New in Norwich? The Handbook →

Hours are the survey’s yearly average. Check the library’s own site for today’s hours.

What your card is worth

For every $1 it spends, the library lends about $1.86 worth

Set what you’d borrow in a month. It starts at what the average Norwich cardholder borrows.

In a month I’d use…
Books$17 each
1
Kids’ books$12 each
0
E-books & audio$15 each
0
Movies & music$4 each
0
Programs & classes$10 a program
0
Computer & Wi-Fi$3 a session
2
Your card saves you about
$276
a year at retail prices · $23 a month

Who pays for it
$78 per resident a year

Typical for a library this size: $43. Operating budget $977K.

Local taxes 94%State 1%Gifts & other 6%

Last year the library lent and hosted about $1.8M worth of books, e-books, programs and Wi-Fi on a $977K budget.

Fine-free. No late fees on books returned late.

Retail prices are typical, rounded down: a new book $17, a kids’ book $12, an e-book or e-audiobook $15, a movie rental $4, a class or program $10, a computer or Wi-Fi session $3. The average cardholder’s month = the library’s yearly loans, attendance and Wi-Fi sessions ÷ its 6,330 cardholders ÷ 12.

How to read these numbers

What this data can and can’t tell you

From the Public Libraries Survey, fiscal year 2024.

  • System-wide. Guernsey Memorial Library is one branch of Guernsey Memorial Library of Norwich, so the yearly numbers cover every branch and all 12,588 people it serves.

Hours are the survey’s yearly average; libraries are compared with others serving about as many people. How TownRatings uses library figures →

Questions about the library and civic life in Norwich

Does Norwich have a public library?

Yes: Guernsey Memorial Library, 3 Court Street, is a branch of Guernsey Memorial Library of Norwich, which serves 12,588 people. The branch is open about 64 hours a week, averaged over the year.

Is Guernsey Memorial Library of Norwich fine-free? Does it lend e-books?

Yes to both: no late fees, and e-books, audiobooks and research databases with a card (the library’s 2024 survey report).

How busy is Norwich’s library?

It logged 9.7 visits and lent 6.3 items per resident in 2024, against a typical 3.1 visits for libraries serving 10,000 to 25,000 people.

What is Norwich’s civic life grade?

A Norwich is ahead of 87% of U.S. towns on civic life, #88 of 751 in New York. The grade combines library visits per resident, community nonprofits per 1,000 residents and the share of adults 25–44 in volunteering groups. It’s a character grade, so it isn’t part of the overall grade. How it works.

Book talk

Reading, story times and the library in Norwich.

Town Square →
Start a conversation

Libraries: Institute of Museum and Library Services, Public Libraries Survey, fiscal year 2024. Each library reports its own numbers. Distances are straight-line from the town center. “What your card is worth” uses typical retail prices and is an estimate, not an official figure.