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Downtown Glens Falls, NYPhoto: Quintin Soloviev · CC BY 4.0
Crandall Public Library

Glens Falls’ library logs 4.5 visits per resident, against a typical 2.6 for libraries its size

Crandall Public Library serves 60,201 people in and around Glens Falls. Last year it lent 439K books, movies and e-books and logged 269K visits.

251 Glen Street, Glens Falls 12801 · about 63 hours a week
A+Civic lifeAhead of 98% of U.S. towns · #7 of 751 in New York. Nonprofits and volunteering.
Borrowed a year
439K
7.3 per resident
Visits a year
269K
4.5 per resident · Above typical (2.6)
Programs & events
1,519
about 29 a week · 28K attended
Cardholders
45%
27,186 cards
Open
63 hrs
a week at this branch

What stands out about Crandall Public Library

Read from the library’s own yearly report. The page puts what stands out first.

Civic life grade

What’s behind Glens Falls’ civic life grade

On community nonprofits and volunteering, Glens Falls is ahead of 98% of U.S. towns, #7 of 751 in New York. Glens Falls is graded on two of the three inputs. Both inputs put Glens Falls near the top nationally; the share of younger adults in volunteering groups ranks highest.

A+
Civic lifeA character grade: shown, never part of Glens Falls’ overall grade.
All U.S. towns we grade (17,556)Ahead of 98%
FewerMore
New York towns we grade (751)#7 of 751
U.S. towns with similar incomes, $51K–$85K (8,859)Ahead of 98%

Civic life counts registered nonprofits, library visits and online volunteering groups, so it can miss civic life that runs through congregations, mutual aid or neighbors looking out for each other.

How sure. Graded on two inputs, so a change in either one moves the letter more than it would with three. The volunteering share is a 2022 estimate from Facebook users aged 25–44.

Library visits: IMLS Public Libraries Survey, FY2024. Nonprofits: IRS Exempt Organizations Business Master File, October 2026. Volunteering: Social Capital Atlas (Opportunity Insights), from data by Meta Platforms, Inc.; Chetty et al., Nature 2022. How TownRatings grades civic life →

Places to belong

124 community nonprofits are registered in Glens Falls

8.5 per 1,000 residents, against a U.S. town median of 3.7. The largest group: civic groups, clubs & veterans.

Community nonprofits, by kind

Arts & culture161.10 per 1,000 · U.S. towns 0.24
Youth, sports & recreation201.37 per 1,000 · U.S. towns 0.52
Civic groups, clubs & veterans231.57 per 1,000 · U.S. towns 0.74
Human services161.10 per 1,000 · U.S. towns 0.59
Education100.68 per 1,000 · U.S. towns 0.43
Health100.68 per 1,000 · U.S. towns 0.16
Environment & animals50.34 per 1,000 · U.S. towns 0.17
Other241.64 per 1,000 · U.S. towns 0.47

Counted from the IRS list of tax-exempt organizations by mailing address (fractions where a ZIP code spans towns). Congregations are counted apart (8 here), since whether a church registers depends on its denomination, not the town. 1 more name a national or statewide reach and are left out.

Volunteering

13.1%

13.1% of Glens Falls’ Facebook users aged 25–44 belong to a volunteering or activism group, against 7.4% in the typical New York town and 7.5% nationally.

Volunteering: Social Capital Atlas (Opportunity Insights), from data by Meta Platforms, Inc.; Chetty et al., Nature 2022. ZIP-code figures, weighted by where Glens Falls’ residents live; 2022.

★ What stands out · A year at the library

Every hour the doors are open, about 133 items go out

Fiscal year 2024, for the whole Crandall Public Library system. The library’s own count.

269K
visits
4.5 per resident
439K
loans, print + digital
7.3 per resident
1,519
programs & events
28K attended
27K
library cards
45% of people served
Every open hour133items borrowed
Every week538people at a program
Every day34Wi-Fi sessions
57 staff (full-time equivalent)29 public computers
How it compares

Ahead of most similar-size libraries on all 8 measures

Per resident, against libraries serving 25,000 to 100,000 people across the U.S.

Visits per resident 4.5 visits · typical 2.6Higher than 82%
Borrowing per resident 5.1 print items · typical 3.7Higher than 62%
Digital borrowing 2.2 e-items · typical 1.2Higher than 77%
Kids’ borrowing 2.2 kids’ items · typical 1.7Higher than 61%
Program attendance 0.5 attendees · typical 0.3Higher than 68%
Programs offered 25.2 per 1,000 residents · typical 14Higher than 80%
Cardholders 45% of residents · typical 39%Higher than 61%
Spending $79 per resident · typical $40Higher than 84%
Fewer per residentMore per resident
Size group

Crandall Public Library serves 60,201 people, so it’s measured against U.S. libraries serving 25,000 to 100,000.

What people borrow

Mostly books and media off the shelf

439K loans last year: print, kids’ and digital.

439Kloans
Books & media (adults) 39%Kids’ books & media 30%E-books, audio & streaming 30%
From your couch

133,767 e-books, e-audiobooks and streams last year. Borrow from home with your card, plus research databases: courses, journals, genealogy and more.

Kids & programs

About 17 kids’ programs a week

Story times, clubs, classes and events, across the whole system, by who they’re for.

Schools in Glens Falls →

Programs last year by age group

Ages 0–5513
Ages 6–11353
Teens202
Adults449
All ages2
Little ones
9.9

story times and programs a week for ages 0–5, on average.

132K
kids’ books & media borrowed
28K
people at programs
1,519
programs
The building

Find it

Crandall Public Library, 251 Glen Street, Glens Falls.

63
hours open a week
52,500
square feet
With a card

No late fees. E-books and audiobooks from home. Research databases: courses, journals, genealogy. Good at every Crandall Public Library branch.

New in Glens Falls? The Handbook →

Hours are the survey’s yearly average. Check the library’s own site for today’s hours.

What your card is worth

For every $1 it spends, the library lends about $1.43 worth

Set what you’d borrow in a month. It starts at what the average Glens Falls cardholder borrows.

In a month I’d use…
Books$17 each
1
Kids’ books$12 each
0
E-books & audio$15 each
0
Movies & music$4 each
0
Programs & classes$10 a program
0
Computer & Wi-Fi$3 a session
0
Your card saves you about
$204
a year at retail prices · $17 a month

Who pays for it
$79 per resident a year

Typical for a library this size: $40. Operating budget $4.8M.

Local taxes 81%State 6%Gifts & other 14%

Last year the library lent and hosted about $6.8M worth of books, e-books, programs and Wi-Fi on a $4.8M budget.

Fine-free. No late fees on books returned late.

Retail prices are typical, rounded down: a new book $17, a kids’ book $12, an e-book or e-audiobook $15, a movie rental $4, a class or program $10, a computer or Wi-Fi session $3. The average cardholder’s month = the library’s yearly loans, attendance and Wi-Fi sessions ÷ its 27,186 cardholders ÷ 12.

Next door

Libraries next door

Who has a library of their own, and how much each town borrows. Tap a town to see its library.

12+ loans per resident8–124–8Under 4No library / shared system
TownLibraryLoans per residentHoursCivic life
Glens FallsCrandall Public Library fine-free—63A+
QueensburyNone of its own——B
West Glens FallsNone of its own——— graded as part of its town
MoreauNone of its own——B−
South Glens FallsNone of its own——C+
Glens Falls NorthNone of its own——— graded as part of its town

Loans = print + digital items borrowed in the library’s fiscal year, per person it serves. — = no library of its own, a county or regional system (its numbers cover many towns), or no report. Civic life: — = not graded (unincorporated places, whose nonprofits can’t be placed by mailing address, or towns with fewer than two of the three inputs).

How to read these numbers

What this data can and can’t tell you

From the Public Libraries Survey, fiscal year 2024.

  • System-wide. Crandall Public Library serves 60,201 people in and around Glens Falls, so the yearly numbers cover all of them, not just Glens Falls.

Hours are the survey’s yearly average; libraries are compared with others serving about as many people. How TownRatings uses library figures →

Questions about the library and civic life in Glens Falls

Does Glens Falls have a public library?

Yes. Crandall Public Library, 251 Glen Street, serves 60,201 people in and around Glens Falls (the survey’s count) and is open about 63 hours a week, averaged over the year.

Is Crandall Public Library fine-free? Does it lend e-books?

Yes to both: no late fees, and e-books, audiobooks and research databases with a card (the library’s 2024 survey report).

How busy is Glens Falls’ library?

It logged 4.5 visits and lent 7.3 items per resident in 2024, against a typical 2.6 visits for libraries serving 25,000 to 100,000 people.

What is Glens Falls’ civic life grade?

A+ Glens Falls is ahead of 98% of U.S. towns on civic life, #7 of 751 in New York. The grade combines library visits per resident, community nonprofits per 1,000 residents and the share of adults 25–44 in volunteering groups. It’s a character grade, so it isn’t part of the overall grade. How it works.

Book talk

Reading, story times and the library in Glens Falls.

Town Square →
Start a conversation

Libraries: Institute of Museum and Library Services, Public Libraries Survey, fiscal year 2024. Each library reports its own numbers. Distances are straight-line from the town center. “What your card is worth” uses typical retail prices and is an estimate, not an official figure.