Photo: Harrison Keely · CC BY 4.0Sylva’s library is a branch of Fontana Regional Library, which lends less per resident than 54% of systems its size
Sylva’s library is the Jackson County Public Library, a branch of Fontana Regional Library, which serves 96,253 people and lent 449K items last year.
What stands out about Jackson County Public Library
Read from the library’s own yearly report. The page puts what stands out first.
What’s behind Sylva’s civic life grade
On community nonprofits and volunteering, Sylva is ahead of 64% of U.S. towns, #27 of 234 in North Carolina. Sylva is graded on two of the three inputs. Both inputs are above most U.S. towns; the share of younger adults in volunteering groups ranks highest.
Civic life counts registered nonprofits, library visits and online volunteering groups, so it can miss civic life that runs through congregations, mutual aid or neighbors looking out for each other.
Library visits: IMLS Public Libraries Survey, FY2024. Nonprofits: IRS Exempt Organizations Business Master File, October 2026. Volunteering: Social Capital Atlas (Opportunity Insights), from data by Meta Platforms, Inc.; Chetty et al., Nature 2022. How TownRatings grades civic life →
11 community nonprofits are registered in Sylva
4.2 per 1,000 residents, against a U.S. town median of 3.7. The largest group: human services.
Community nonprofits, by kind
Counted from the IRS list of tax-exempt organizations by mailing address (fractions where a ZIP code spans towns). Congregations are counted apart (2 here), since whether a church registers depends on its denomination, not the town.
8.3%
8.3% of Sylva’s Facebook users aged 25–44 belong to a volunteering or activism group, against 5.2% in the typical North Carolina town and 7.5% nationally.
Volunteering: Social Capital Atlas (Opportunity Insights), from data by Meta Platforms, Inc.; Chetty et al., Nature 2022. ZIP-code figures, weighted by where Sylva’s residents live; 2022.
Ahead of most similar-size libraries on 6 of 8 measures
Per resident, against libraries serving 25,000 to 100,000 people across the U.S.
Fontana Regional Library serves 96,253 people, so it’s measured against U.S. libraries serving 25,000 to 100,000.
Every hour the doors are open, about 34 items go out
Fiscal year 2024, for the whole Fontana Regional Library system. The library’s own count.
More than half the print loans are kids’ books
449K loans last year: print, kids’ and digital.
120,552 e-books, e-audiobooks and streams last year. Borrow from home with your card, plus research databases: courses, journals, genealogy and more.
About 21 kids’ programs a week
Story times, clubs, classes and events, across the whole system, by who they’re for.
Programs last year by age group
story times and programs a week for ages 0–5, on average.
Find it
Jackson County Public Library, 310 Keener St., Sylva.
E-books and audiobooks from home. Loans renew on their own if no one’s waiting. Research databases: courses, journals, genealogy. Good at every Fontana Regional Library branch.
New in Sylva? The Handbook →Hours are the survey’s yearly average. Check the library’s own site for today’s hours.
For every $1 it spends, the library lends about $2.09 worth
Set what you’d borrow in a month. It starts at what the average Sylva cardholder borrows.
Typical for a library this size: $40. Operating budget $3.7M.
Last year the library lent and hosted about $7.7M worth of books, e-books, programs and Wi-Fi on a $3.7M budget.
Late fines apply to some overdue items.
Retail prices are typical, rounded down: a new book $17, a kids’ book $12, an e-book or e-audiobook $15, a movie rental $4, a class or program $10, a computer or Wi-Fi session $3. The average cardholder’s month = the library’s yearly loans, attendance and Wi-Fi sessions ÷ its 42,957 cardholders ÷ 12.
Libraries next door
Who has a library of their own, and how much each town borrows. Tap a town to see its library.
| Town | Library | Loans per resident | Hours | Civic life |
|---|---|---|---|---|
| Sylva | Jackson County Public Library | — | 54 | B |
| Dillsboro | None of its own | — | — | — under 1,000 residents |
Loans = print + digital items borrowed in the library’s fiscal year, per person it serves. — = no library of its own, a county or regional system (its numbers cover many towns), or no report. Civic life: — = not graded (unincorporated places, whose nonprofits can’t be placed by mailing address, or towns with fewer than two of the three inputs).
What this data can and can’t tell you
From the Public Libraries Survey, fiscal year 2024.
- System-wide. Jackson County Public Library is one branch of Fontana Regional Library, so the yearly numbers cover every branch and all 96,253 people it serves.
Hours are the survey’s yearly average; libraries are compared with others serving about as many people. How TownRatings uses library figures →
Questions about the library and civic life in Sylva
Does Sylva have a public library?
Yes: Jackson County Public Library, 310 Keener St., is a branch of Fontana Regional Library, which serves 96,253 people. The branch is open about 54 hours a week, averaged over the year.
Is Fontana Regional Library fine-free? Does it lend e-books?
It charges late fines on some overdue items, and it lends e-books and audiobooks with a card (the library’s 2024 survey report).
How busy is Sylva’s library?
It logged 3.3 visits and lent 4.7 items per resident in 2024, against a typical 2.6 visits for libraries serving 25,000 to 100,000 people.
What is Sylva’s civic life grade?
B Sylva is ahead of 64% of U.S. towns on civic life, #27 of 234 in North Carolina. The grade combines library visits per resident, community nonprofits per 1,000 residents and the share of adults 25–44 in volunteering groups. It’s a character grade, so it isn’t part of the overall grade. How it works.
Book talk
Reading, story times and the library in Sylva.
Libraries: Institute of Museum and Library Services, Public Libraries Survey, fiscal year 2024. Each library reports its own numbers. Distances are straight-line from the town center. “What your card is worth” uses typical retail prices and is an estimate, not an official figure.