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George Sperling House and OutbuildingsGeorge Sperling House and Outbuildings · Photo: Upstateherd · CC BY-SA 3.0
Cleveland County Memorial Library

Shelby’s library logs 1 visits per resident, against a typical 2.6 for libraries its size

Cleveland County Memorial Library serves 90,082 people in and around Shelby. Last year it lent 180K books, movies and e-books and logged 91K visits.

104 Howie Dr, Shelby 28150 · about 40 hours a week
CCivic lifeAhead of 30% of U.S. towns · #108 of 234 in North Carolina. Nonprofits and volunteering.
Borrowed a year
180K
2 per resident
Visits a year
91K
1 per resident · Below typical (2.6)
Programs & events
391
about 8 a week · 5,746 attended
Cardholders
31%
28,204 cards
Open
40 hrs
a week at this branch
In brief

Shelby’s library, in brief

Below typical on every measure

Against libraries serving 25,000 to 100,000 people, Cleveland County Memorial Library sits below the middle on all seven per-resident measures we compare, and in the bottom 30% on six. How it compares ↓

Few programs for a library this size

Cleveland County Memorial Library offered 391 programs last year, 4.3 per 1,000 residents against a typical 14. Kids & programs ↓

Runs on less money than most

Cleveland County Memorial Library spends $13 per resident, less than 91% of similar-size libraries (typical: $40). What your card is worth ↓

This summary is written from the numbers on this page. Numbers are the library’s own report to the Public Libraries Survey, fiscal year 2024; Cleveland County Memorial Library serves 90,082 people in and around Shelby, and its numbers cover all of them.

Civic life grade

What’s behind Shelby’s civic life grade

On community nonprofits and volunteering, Shelby is ahead of 30% of U.S. towns, #108 of 234 in North Carolina. Shelby is graded on two of the three inputs. Shelby’s count of community nonprofits holds the grade up; the share of younger adults in volunteering groups pulls it down.

C
Civic lifeA character grade: shown, never part of Shelby’s overall grade.
All U.S. towns we grade (17,556)Ahead of 30%
FewerMore
North Carolina towns we grade (234)Ahead of 54%
U.S. towns with similar incomes, $36K–$60K (4,410)Ahead of 32%

Most U.S. towns with similar household incomes ($36K–$60K) score higher, so income alone doesn’t account for it.

Civic life counts registered nonprofits, library visits and online volunteering groups, so it can miss civic life that runs through congregations, mutual aid or neighbors looking out for each other.

How sure. Graded on two inputs, so a change in either one moves the letter more than it would with three. The volunteering share is a 2022 estimate from Facebook users aged 25–44.

Library visits: IMLS Public Libraries Survey, FY2024. Nonprofits: IRS Exempt Organizations Business Master File, October 2026. Volunteering: Social Capital Atlas (Opportunity Insights), from data by Meta Platforms, Inc.; Chetty et al., Nature 2022. How TownRatings grades civic life →

Places to belong

114 community nonprofits are registered in Shelby

5.2 per 1,000 residents, against a U.S. town median of 3.7. The largest group: human services.

Community nonprofits, by kind

Arts & culture50.24 per 1,000 · U.S. towns 0.24
Youth, sports & recreation140.63 per 1,000 · U.S. towns 0.52
Civic groups, clubs & veterans210.95 per 1,000 · U.S. towns 0.74
Human services411.86 per 1,000 · U.S. towns 0.59
Education140.64 per 1,000 · U.S. towns 0.43
Health70.31 per 1,000 · U.S. towns 0.16
Environment & animals40.16 per 1,000 · U.S. towns 0.17
Other80.38 per 1,000 · U.S. towns 0.47

Counted from the IRS list of tax-exempt organizations by mailing address (fractions where a ZIP code spans towns). Congregations are counted apart (29 here), since whether a church registers depends on its denomination, not the town. 2 more name a national or statewide reach and are left out.

Volunteering

3.1%

3.1% of Shelby’s Facebook users aged 25–44 belong to a volunteering or activism group, against 5.2% in the typical North Carolina town and 7.5% nationally.

Volunteering: Social Capital Atlas (Opportunity Insights), from data by Meta Platforms, Inc.; Chetty et al., Nature 2022. ZIP-code figures, weighted by where Shelby’s residents live; 2022.

How it compares

Below most similar-size libraries on all 8 measures

Per resident, against libraries serving 25,000 to 100,000 people across the U.S.

Visits per resident 1 visits · typical 2.6Bottom 10%
Borrowing per resident 1.6 print items · typical 3.7Lower than 79%
Digital borrowing 0.4 e-items · typical 1.2Lower than 80%
Kids’ borrowing 0.8 kids’ items · typical 1.7Lower than 75%
Program attendance 0.1 attendees · typical 0.3Bottom 10%
Programs offered 4.3 per 1,000 residents · typical 14Bottom 10%
Cardholders 31% of residents · typical 39%Lower than 68%
Spending $13 per resident · typical $40Bottom 10%
Fewer per residentMore per resident
Size group

Cleveland County Memorial Library serves 90,082 people, so it’s measured against U.S. libraries serving 25,000 to 100,000.

A year at the library

Every hour the doors are open, about 55 items go out

Fiscal year 2024, for the whole Cleveland County Memorial Library system. The library’s own count.

91K
visits
1 per resident
180K
loans, print + digital
2 per resident
391
programs & events
5,746 attended
28K
library cards
31% of people served
Every open hour55items borrowed
Every week111people at a program
Every day33Wi-Fi sessions
19 staff (full-time equivalent)36 public computers
What people borrow

Almost half the print loans are kids’ books

180K loans last year: print, kids’ and digital.

180Kloans
Books & media (adults) 40%Kids’ books & media 38%E-books, audio & streaming 21%
From your couch

38,652 e-books, e-audiobooks and streams last year. Borrow from home with your card, plus research databases: courses, journals, genealogy and more.

Kids & programs

About 4 kids’ programs a week

Story times, clubs, classes and events, across the whole system, by who they’re for.

Schools in Shelby →

Programs last year by age group

Ages 0–5143
Ages 6–1147
Teens73
Adults124
All ages4
Little ones
2.8

story times and programs a week for ages 0–5, on average.

69K
kids’ books & media borrowed
5,746
people at programs
391
programs
The building

Find it

Cleveland County Memorial Library, 104 Howie Dr, Shelby.

40
hours open a week
27,000
square feet
With a card

E-books and audiobooks from home. Loans renew on their own if no one’s waiting. Research databases: courses, journals, genealogy. Good at every Cleveland County Memorial Library branch.

New in Shelby? The Handbook →

Hours are the survey’s yearly average. Check the library’s own site for today’s hours.

What your card is worth

For every $1 it spends, the library lends about $2.25 worth

Set what you’d borrow in a month. It starts at what the average Shelby cardholder borrows.

In a month I’d use…
Books$17 each
1
Kids’ books$12 each
0
E-books & audio$15 each
0
Movies & music$4 each
0
Programs & classes$10 a program
0
Computer & Wi-Fi$3 a session
0
Your card saves you about
$204
a year at retail prices · $17 a month

Who pays for it
$13 per resident a year

Typical for a library this size: $40. Operating budget $1.2M.

Local taxes 86%State 14%

Last year the library lent and hosted about $2.7M worth of books, e-books, programs and Wi-Fi on a $1.2M budget.

Late fines apply to some overdue items.

Retail prices are typical, rounded down: a new book $17, a kids’ book $12, an e-book or e-audiobook $15, a movie rental $4, a class or program $10, a computer or Wi-Fi session $3. The average cardholder’s month = the library’s yearly loans, attendance and Wi-Fi sessions ÷ its 28,204 cardholders ÷ 12.

Next door

Libraries next door

Who has a library of their own, and how much each town borrows. Tap a town to see its library.

12+ loans per resident8–124–8Under 4No library / shared system
TownLibraryLoans per residentHoursCivic life
ShelbyCleveland County Memorial Library—40C
Light OakNone of its own——— under 1,000 residents

Loans = print + digital items borrowed in the library’s fiscal year, per person it serves. — = no library of its own, a county or regional system (its numbers cover many towns), or no report. Civic life: — = not graded (unincorporated places, whose nonprofits can’t be placed by mailing address, or towns with fewer than two of the three inputs).

How to read these numbers

What this data can and can’t tell you

From the Public Libraries Survey, fiscal year 2024.

  • System-wide. Cleveland County Memorial Library serves 90,082 people in and around Shelby, so the yearly numbers cover all of them, not just Shelby.

Hours are the survey’s yearly average; libraries are compared with others serving about as many people. How TownRatings uses library figures →

Questions about the library and civic life in Shelby

Does Shelby have a public library?

Yes. Cleveland County Memorial Library, 104 Howie Dr, serves 90,082 people in and around Shelby (the survey’s count) and is open about 40 hours a week, averaged over the year.

Is Cleveland County Memorial Library fine-free? Does it lend e-books?

It charges late fines on some overdue items, and it lends e-books and audiobooks with a card (the library’s 2024 survey report).

How busy is Shelby’s library?

It logged 1.0 visits and lent 2.0 items per resident in 2024, against a typical 2.6 visits for libraries serving 25,000 to 100,000 people.

What is Shelby’s civic life grade?

C Shelby is ahead of 30% of U.S. towns on civic life, #108 of 234 in North Carolina. The grade combines library visits per resident, community nonprofits per 1,000 residents and the share of adults 25–44 in volunteering groups. It’s a character grade, so it isn’t part of the overall grade. How it works.

Book talk

Reading, story times and the library in Shelby.

Town Square →
Start a conversation

Libraries: Institute of Museum and Library Services, Public Libraries Survey, fiscal year 2024. Each library reports its own numbers. Distances are straight-line from the town center. “What your card is worth” uses typical retail prices and is an estimate, not an official figure.