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Cleveland Township in 1903Photo: C. M Miller, CE 1903 map of Rowan County, North Carolina · Public domain
West Branch Library · part of Rowan Public Library

Cleveland’s library is a branch of Rowan Public Library, which lends less per resident than 66% of systems its size

Cleveland’s library is the West Branch Library, a branch of Rowan Public Library, which serves 152,450 people and lent 492K items last year.

201 School Street, Cleveland 27013 · about 54 hours a week
–Civic lifeNot graded: fewer than 1,000 residents
Borrowed a year
492K
3.2 per resident
Visits a year
273K
1.8 per resident · Below typical (2.1)
Programs & events
1,339
about 26 a week · 25K attended
Cardholders
59%
90,098 cards
Open
54 hrs
a week at this branch

What stands out about West Branch Library

Read from the library’s own yearly report. The page puts what stands out first.

Civic life grade

What’s behind Cleveland’s civic life grade

Cleveland isn’t graded on civic life: TownRatings grades towns of 1,000 residents or more.

–
Civic lifeA character grade: shown, never part of Cleveland’s overall grade.

Civic life counts registered nonprofits, library visits and online volunteering groups, so it can miss civic life that runs through congregations, mutual aid or neighbors looking out for each other.

Library visits: IMLS Public Libraries Survey, FY2024. Nonprofits: IRS Exempt Organizations Business Master File, October 2026. Volunteering: Social Capital Atlas (Opportunity Insights), from data by Meta Platforms, Inc.; Chetty et al., Nature 2022. How TownRatings grades civic life →

How it compares

Ahead of most similar-size libraries on 1 of 8 measures

Per resident, against libraries serving 100,000+ people across the U.S.

Visits per resident 1.8 visits · typical 2.1Lower than 63%
Borrowing per resident 2.3 print items · typical 3.2Lower than 66%
Digital borrowing 0.9 e-items · typical 1.4Lower than 66%
Kids’ borrowing 1.2 kids’ items · typical 1.6Lower than 64%
Program attendance 0.2 attendees · typical 0.2Lower than 68%
Programs offered 8.8 per 1,000 residents · typical 9Lower than 54%
Cardholders 59% of residents · typical 41%Higher than 78%
Spending $25 per resident · typical $36Lower than 70%
Fewer per residentMore per resident
Size group

Rowan Public Library serves 152,450 people, so it’s measured against U.S. libraries serving 100,000+.

A year at the library

Every hour the doors are open, about 41 items go out

Fiscal year 2024, for the whole Rowan Public Library system. The library’s own count.

273K
visits
1.8 per resident
492K
loans, print + digital
3.2 per resident
1,339
programs & events
25K attended
90K
library cards
59% of people served
Every open hour41items borrowed
Every week482people at a program
Every day129Wi-Fi sessions
49 staff (full-time equivalent)87 public computers
What people borrow

More than half the print loans are kids’ books

492K loans last year: print, kids’ and digital.

492Kloans
Books & media (adults) 35%Kids’ books & media 38%E-books, audio & streaming 27%
From your couch

134,601 e-books, e-audiobooks and streams last year. Borrow from home with your card, plus research databases: courses, journals, genealogy and more.

Kids & programs

About 21 kids’ programs a week

Story times, clubs, classes and events, across the whole system, by who they’re for.

Schools in Cleveland →

Programs last year by age group

Ages 0–5782
Ages 6–11288
Teens114
Adults67
All ages88
Little ones
15

story times and programs a week for ages 0–5, on average.

186K
kids’ books & media borrowed
25K
people at programs
1,339
programs
The building

Find it

West Branch Library, 201 School Street, Cleveland.

54
hours open a week
10,057
square feet
With a card

No late fees. E-books and audiobooks from home. Loans renew on their own if no one’s waiting. Research databases: courses, journals, genealogy. Good at every Rowan Public Library branch.

New in Cleveland? The Handbook →

Hours are the survey’s yearly average. Check the library’s own site for today’s hours.

What your card is worth

For every $1 it spends, the library lends about $2.02 worth

Set what you’d borrow in a month. It starts at what the average Cleveland cardholder borrows.

In a month I’d use…
Books$17 each
1
Kids’ books$12 each
0
E-books & audio$15 each
0
Movies & music$4 each
0
Programs & classes$10 a program
0
Computer & Wi-Fi$3 a session
0
Your card saves you about
$204
a year at retail prices · $17 a month

Who pays for it
$25 per resident a year

Typical for a library this size: $36. Operating budget $3.7M.

Local taxes 94%State 5%Federal 0%Gifts & other 1%

Last year the library lent and hosted about $7.6M worth of books, e-books, programs and Wi-Fi on a $3.7M budget.

Fine-free. No late fees on books returned late.

Retail prices are typical, rounded down: a new book $17, a kids’ book $12, an e-book or e-audiobook $15, a movie rental $4, a class or program $10, a computer or Wi-Fi session $3. The average cardholder’s month = the library’s yearly loans, attendance and Wi-Fi sessions ÷ its 90,098 cardholders ÷ 12.

How to read these numbers

What this data can and can’t tell you

From the Public Libraries Survey, fiscal year 2024.

  • System-wide. West Branch Library is one branch of Rowan Public Library, so the yearly numbers cover every branch and all 152,450 people it serves.

Hours are the survey’s yearly average; libraries are compared with others serving about as many people. How TownRatings uses library figures →

Questions about the library and civic life in Cleveland

Does Cleveland have a public library?

Yes: West Branch Library, 201 School Street, is a branch of Rowan Public Library, which serves 152,450 people. The branch is open about 54 hours a week, averaged over the year.

Is Rowan Public Library fine-free? Does it lend e-books?

Yes to both: no late fees, and e-books, audiobooks and research databases with a card (the library’s 2024 survey report).

How busy is Cleveland’s library?

It logged 1.8 visits and lent 3.2 items per resident in 2024, against a typical 2.1 visits for libraries serving 100,000+ people.

What is Cleveland’s civic life grade?

Cleveland isn’t graded on civic life: TownRatings grades towns of 1,000 residents or more. How it works.

Book talk

Reading, story times and the library in Cleveland.

Town Square →
Start a conversation

Libraries: Institute of Museum and Library Services, Public Libraries Survey, fiscal year 2024. Each library reports its own numbers. Distances are straight-line from the town center. “What your card is worth” uses typical retail prices and is an estimate, not an official figure.