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Downtown Hagerstown on Franklin StreetPhoto: Charlotte Jackson · CC BY 4.0
Alice Virginia and David W. Fletcher Branch · part of Washington County Free Library

Hagerstown’s library is a branch of Washington County Free Library, which lends more per resident than 51% of systems its size

Hagerstown’s library is the Alice Virginia and David W. Fletcher Branch, a branch of Washington County Free Library, which serves 154,937 people and lent 708K items last year.

100 S. Potomac St., Hagerstown 21740 · about 65 hours a week
ACivic lifeAhead of 88% of U.S. towns · #4 of 67 in Maryland. Nonprofits and volunteering.
Borrowed a year
708K
4.6 per resident
Visits a year
369K
2.4 per resident · Above typical (2.1)
Programs & events
2,263
about 44 a week · 27K attended
Cardholders
45%
70,375 cards
Open
65 hrs
a week at this branch
In brief

The short version on Hagerstown’s library

Maryland pays a big share

33% of the budget comes from the state, and 54% from local taxes. Nationally, most library money is local. What your card is worth ↓

Open about 65 hours a week

The Hagerstown branch is open about 65 hours a week, averaged over the year. The building ↓

This summary is written from the numbers on this page. Numbers are the library’s own report to the Public Libraries Survey, fiscal year 2024; Hagerstown’s library is a branch of Washington County Free Library, so they cover the whole system (154,937 people), not just the Hagerstown branch.

Civic life grade

What’s behind Hagerstown’s civic life grade

On community nonprofits and volunteering, Hagerstown is ahead of 88% of U.S. towns, #4 of 67 in Maryland. Hagerstown is graded on two of the three inputs. Both inputs are above most U.S. towns; Hagerstown’s count of community nonprofits ranks highest.

A
Civic lifeA character grade: shown, never part of Hagerstown’s overall grade.
All U.S. towns we grade (17,556)Ahead of 88%
FewerMore
Maryland towns we grade (67)Ahead of 95%
U.S. towns with similar incomes, $39K–$65K (5,603)Ahead of 85%

Civic life counts registered nonprofits, library visits and online volunteering groups, so it can miss civic life that runs through congregations, mutual aid or neighbors looking out for each other.

How sure. Graded on two inputs, so a change in either one moves the letter more than it would with three. The volunteering share is a 2022 estimate from Facebook users aged 25–44.

Library visits: IMLS Public Libraries Survey, FY2024. Nonprofits: IRS Exempt Organizations Business Master File, October 2026. Volunteering: Social Capital Atlas (Opportunity Insights), from data by Meta Platforms, Inc.; Chetty et al., Nature 2022. How TownRatings grades civic life →

Places to belong

267 community nonprofits are registered in Hagerstown

6.1 per 1,000 residents, against a U.S. town median of 3.7. The largest group: human services.

Community nonprofits, by kind

Arts & culture280.65 per 1,000 · U.S. towns 0.24
Youth, sports & recreation310.71 per 1,000 · U.S. towns 0.52
Civic groups, clubs & veterans360.83 per 1,000 · U.S. towns 0.74
Human services601.36 per 1,000 · U.S. towns 0.59
Education360.83 per 1,000 · U.S. towns 0.43
Health230.53 per 1,000 · U.S. towns 0.16
Environment & animals90.20 per 1,000 · U.S. towns 0.17
Other441.01 per 1,000 · U.S. towns 0.47

Counted from the IRS list of tax-exempt organizations by mailing address (fractions where a ZIP code spans towns). Congregations are counted apart (94 here), since whether a church registers depends on its denomination, not the town. 19 more name a national or statewide reach and are left out.

Volunteering

9.4%

9.4% of Hagerstown’s Facebook users aged 25–44 belong to a volunteering or activism group, against 6.2% in the typical Maryland town and 7.5% nationally.

Volunteering: Social Capital Atlas (Opportunity Insights), from data by Meta Platforms, Inc.; Chetty et al., Nature 2022. ZIP-code figures, weighted by where Hagerstown’s residents live; 2022.

How it compares

Ahead of most similar-size libraries on 4 of 8 measures

Per resident, against libraries serving 100,000+ people across the U.S.

Visits per resident 2.4 visits · typical 2.1Higher than 59%
Borrowing per resident 3.3 print items · typical 3.2Higher than 51%
Digital borrowing 1.3 e-items · typical 1.4Lower than 52%
Kids’ borrowing 1.3 kids’ items · typical 1.6Lower than 62%
Program attendance 0.2 attendees · typical 0.2Lower than 61%
Programs offered 14.6 per 1,000 residents · typical 9Higher than 76%
Cardholders 45% of residents · typical 41%Higher than 60%
Spending $33 per resident · typical $36Lower than 54%
Fewer per residentMore per resident
Size group

Washington County Free Library serves 154,937 people, so it’s measured against U.S. libraries serving 100,000+.

A year at the library

Every hour the doors are open, about 44 items go out

Fiscal year 2024, for the whole Washington County Free Library system. The library’s own count.

369K
visits
2.4 per resident
708K
loans, print + digital
4.6 per resident
2,263
programs & events
27K attended
70K
library cards
45% of people served
Every open hour44items borrowed
Every week529people at a program
Every day44Wi-Fi sessions
80 staff (full-time equivalent)104 public computers
What people borrow

Mostly books and media off the shelf

708K loans last year: print, kids’ and digital.

708Kloans
Books & media (adults) 43%Kids’ books & media 28%E-books, audio & streaming 29%
From your couch

204,310 e-books, e-audiobooks and streams last year. Borrow from home with your card, plus research databases: courses, journals, genealogy and more.

Kids & programs

About 24 kids’ programs a week

Story times, clubs, classes and events, across the whole system, by who they’re for.

Schools in Hagerstown →

Programs last year by age group

Ages 0–51,013
Ages 6–11229
Teens314
Adults463
All ages244
Little ones
19.5

story times and programs a week for ages 0–5, on average.

198K
kids’ books & media borrowed
27K
people at programs
2,263
programs
The building

Find it

Alice Virginia and David W. Fletcher Branch, 100 S. Potomac St., Hagerstown.

65
hours open a week
84,758
square feet
With a card

E-books and audiobooks from home. Research databases: courses, journals, genealogy. Good at every Washington County Free Library branch.

New in Hagerstown? The Handbook →

Hours are the survey’s yearly average. Check the library’s own site for today’s hours.

What your card is worth

For every $1 it spends, the library lends about $2.12 worth

Set what you’d borrow in a month. It starts at what the average Hagerstown cardholder borrows.

In a month I’d use…
Books$17 each
1
Kids’ books$12 each
0
E-books & audio$15 each
0
Movies & music$4 each
0
Programs & classes$10 a program
0
Computer & Wi-Fi$3 a session
0
Your card saves you about
$204
a year at retail prices · $17 a month

Who pays for it
$33 per resident a year

Typical for a library this size: $36. Operating budget $5.2M.

Local taxes 54%State 33%Federal 1%Gifts & other 12%

Last year the library lent and hosted about $11M worth of books, e-books, programs and Wi-Fi on a $5.2M budget.

Late fines apply to some overdue items.

Retail prices are typical, rounded down: a new book $17, a kids’ book $12, an e-book or e-audiobook $15, a movie rental $4, a class or program $10, a computer or Wi-Fi session $3. The average cardholder’s month = the library’s yearly loans, attendance and Wi-Fi sessions ÷ its 70,375 cardholders ÷ 12.

Next door

Libraries next door

Who has a library of their own, and how much each town borrows. Tap a town to see its library.

12+ loans per resident8–124–8Under 4No library / shared system
TownLibraryLoans per residentHoursCivic life
HagerstownAlice Virginia and David W. Fletcher Branch—65A
HalfwayNone of its own——— unincorporated
RobinwoodNone of its own——— unincorporated
Fountainhead-Orchard HillsNone of its own——— unincorporated
Paramount-Long MeadowNone of its own——— unincorporated
FunkstownNone of its own——— graded with its twin city

Loans = print + digital items borrowed in the library’s fiscal year, per person it serves. — = no library of its own, a county or regional system (its numbers cover many towns), or no report. Civic life: — = not graded (unincorporated places, whose nonprofits can’t be placed by mailing address, or towns with fewer than two of the three inputs).

How to read these numbers

What this data can and can’t tell you

From the Public Libraries Survey, fiscal year 2024.

  • System-wide. Alice Virginia and David W. Fletcher Branch is one branch of Washington County Free Library, so the yearly numbers cover every branch and all 154,937 people it serves.

Hours are the survey’s yearly average; libraries are compared with others serving about as many people. How TownRatings uses library figures →

Questions about the library and civic life in Hagerstown

Does Hagerstown have a public library?

Yes: Alice Virginia and David W. Fletcher Branch, 100 S. Potomac St., is a branch of Washington County Free Library, which serves 154,937 people. The branch is open about 65 hours a week, averaged over the year.

Is Washington County Free Library fine-free? Does it lend e-books?

It charges late fines on some overdue items, and it lends e-books and audiobooks with a card (the library’s 2024 survey report).

How busy is Hagerstown’s library?

It logged 2.4 visits and lent 4.6 items per resident in 2024, against a typical 2.1 visits for libraries serving 100,000+ people.

What is Hagerstown’s civic life grade?

A Hagerstown is ahead of 88% of U.S. towns on civic life, #4 of 67 in Maryland. The grade combines library visits per resident, community nonprofits per 1,000 residents and the share of adults 25–44 in volunteering groups. It’s a character grade, so it isn’t part of the overall grade. How it works.

Book talk

Reading, story times and the library in Hagerstown.

Town Square →
Start a conversation

Libraries: Institute of Museum and Library Services, Public Libraries Survey, fiscal year 2024. Each library reports its own numbers. Distances are straight-line from the town center. “What your card is worth” uses typical retail prices and is an estimate, not an official figure.