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Northampton, Massachusetts (cropped)Photo: Quintin Soloviev · CC BY 4.0
Forbes Library

Northampton’s library lends 15 print items per resident, against a typical 3.9 for libraries its size

Forbes Library serves Northampton’s 23,462 residents. Last year it lent 344K print books and media and logged 199K visits.

20 West St., Northampton 01060 · about 53 hours a week
A+Civic lifeAmong the top 1% of U.S. towns · #4 of 283 in Massachusetts. Nonprofits and volunteering.
Borrowed a year
344K
14.7 per resident
Visits a year
199K
8.5 per resident · Above typical (3.1)
Programs & events
1,157
about 22 a week · 16K attended
Cardholders
100%
24,190 cards
Open
53 hrs
a week
In brief

The short version on Northampton’s library

Northampton uses its library more than almost any town its size

Forbes Library logs 8.5 visits per resident, against a typical 3.1 for libraries serving 10,000 to 25,000 people, and lends 15 print items per resident against a typical 3.9. On both counts it beats 94% of similar-size libraries across the U.S. How it compares ↓

More library cards than residents

24,190 cards for 23,462 people. Cards held by people from outside the service area count too, so the total can pass the population. At the typical library serving 10,000 to 25,000 people, it’s 40%. How it compares ↓

Northampton out-borrows every town next door

At 15 loans per resident, Northampton leads the four towns here. The closest is Hadley, at 12. Libraries next door ↓

Kids borrow more here than almost anywhere

Children’s books and media are 37% of print loans, and kids’ borrowing per resident is higher than at 92% of similar-size libraries. That works out to about 26 items per child in Northampton last year. Kids & programs ↓

Gifts and endowments pay a real share

25% of the library’s income comes from gifts, endowments, fees and other sources, not taxes. Local taxes cover 72%. What your card is worth ↓

This summary is written from the numbers on this page. Numbers are the library’s own report to the Public Libraries Survey, fiscal year 2024.

Civic life grade

What’s behind Northampton’s civic life grade

On community nonprofits and volunteering, Northampton is among the top 1% of U.S. towns, #4 of 283 in Massachusetts. Northampton is graded on two of the three inputs. Both inputs are above most U.S. towns; the share of younger adults in volunteering groups ranks highest.

A+
Civic lifeA character grade: shown, never part of Northampton’s overall grade.
All U.S. towns we grade (17,556)Among the top 1%
FewerMore
Massachusetts towns we grade (283)#4 of 283
U.S. towns with similar incomes, $60K–$100K (9,123)Among the top 1%

Civic life counts registered nonprofits, library visits and online volunteering groups, so it can miss civic life that runs through congregations, mutual aid or neighbors looking out for each other.

How sure. Graded on two inputs, so a change in either one moves the letter more than it would with three. The volunteering share is a 2022 estimate from Facebook users aged 25–44.

Library visits: IMLS Public Libraries Survey, FY2024. Nonprofits: IRS Exempt Organizations Business Master File, October 2026. Volunteering: Social Capital Atlas (Opportunity Insights), from data by Meta Platforms, Inc.; Chetty et al., Nature 2022. How TownRatings grades civic life →

Places to belong

230 community nonprofits are registered in Northampton

7.4 per 1,000 residents, against a U.S. town median of 3.7. The largest group: arts & culture.

Community nonprofits, by kind

Arts & culture421.36 per 1,000 · U.S. towns 0.24
Youth, sports & recreation170.55 per 1,000 · U.S. towns 0.52
Civic groups, clubs & veterans290.94 per 1,000 · U.S. towns 0.74
Human services391.26 per 1,000 · U.S. towns 0.59
Education401.29 per 1,000 · U.S. towns 0.43
Health100.32 per 1,000 · U.S. towns 0.16
Environment & animals70.23 per 1,000 · U.S. towns 0.17
Other461.49 per 1,000 · U.S. towns 0.47

Counted from the IRS list of tax-exempt organizations by mailing address (fractions where a ZIP code spans towns). Congregations are counted apart (19 here), since whether a church registers depends on its denomination, not the town. 8 more name a national or statewide reach and are left out.

Volunteering

19.0%

19.0% of Northampton’s Facebook users aged 25–44 belong to a volunteering or activism group, against 7.9% in the typical Massachusetts town and 7.5% nationally.

Volunteering: Social Capital Atlas (Opportunity Insights), from data by Meta Platforms, Inc.; Chetty et al., Nature 2022. ZIP-code figures, weighted by where Northampton’s residents live; 2022.

★ What stands out · What people borrow

Books and media off the shelf

344K print loans last year. The library didn’t report its e-book and e-audiobook loans.

344Kloans
Books & media (adults) 63%Kids’ books & media 37%
How hard the shelves work
2.1×

Each of the 166K books and other items on the shelves went out about 2.1 times last year, on average.

From your couch

Borrow from home with your card, plus research databases: courses, journals, genealogy and more.

How it compares

Ahead of most similar-size libraries on all 7 measures

Per resident, against libraries serving 10,000 to 25,000 people across the U.S.

Visits per resident 8.5 visits · typical 3.1Top 10%
Borrowing per resident 14.7 print items · typical 3.9Top 10%
Kids’ borrowing 5.5 kids’ items · typical 1.8Top 10%
Program attendance 0.7 attendees · typical 0.4Higher than 70%
Programs offered 49.3 per 1,000 residents · typical 24Higher than 86%
Cardholders 100% of residents · typical 40%Top 10%
Spending $107 per resident · typical $43Top 10%
Fewer per residentMore per resident
Size group

Forbes Library serves 23,462 people, so it’s measured against U.S. libraries serving 10,000 to 25,000.

A year at the library

Every hour the doors are open, about 124 items go out

Fiscal year 2024. The library’s own count.

199K
visits
8.5 per resident
344K
loans, print + digital
14.7 per resident
1,157
programs & events
16K attended
24K
library cards
100% of people served
Every open hour124items borrowed
Every week298people at a program
Every day73Wi-Fi sessions
21 staff (full-time equivalent)24 public computers166K books & media on the shelves
Kids & programs

About 6 kids’ programs a week

Story times, clubs, classes and events, by who they’re for.

Schools in Northampton →

Programs last year by age group

Ages 0–5138
Ages 6–11161
Teens102
Adults665
All ages91
Little ones
2.7

story times and programs a week for ages 0–5, on average.

Kids’ books
26

children’s books and media borrowed per child under 18 in Northampton last year.

16K
people at programs
1,157
programs
The buildings

2 places to borrow in Northampton

Forbes Library, 20 West St., Northampton.

53
hours open a week
42,000
square feet
166K
books & media
With a card

No late fees. E-books and audiobooks from home. Loans renew on their own if no one’s waiting. Research databases: courses, journals, genealogy.

New in Northampton? The Handbook →

Hours are the survey’s yearly average. Check the library’s own site for today’s hours.

Other libraries in Northampton

What your card is worth

For every $1 it spends, the library lends about $2.17 worth

Set what you’d borrow in a month. It starts at what the average Northampton cardholder borrows.

In a month I’d use…
Books$17 each
1
Kids’ books$12 each
0
E-books & audio$15 each
0
Movies & music$4 each
0
Programs & classes$10 a program
0
Computer & Wi-Fi$3 a session
0
Your card saves you about
$204
a year at retail prices · $17 a month

Who pays for it
$107 per resident a year

Typical for a library this size: $43. Operating budget $2.5M.

Local taxes 72%State 4%Gifts & other 25%

Last year the library lent and hosted about $5.4M worth of books, e-books, programs and Wi-Fi on a $2.5M budget.

Fine-free. No late fees on books returned late.

Retail prices are typical, rounded down: a new book $17, a kids’ book $12, an e-book or e-audiobook $15, a movie rental $4, a class or program $10, a computer or Wi-Fi session $3. The average cardholder’s month = the library’s yearly loans, attendance and Wi-Fi sessions ÷ its 24,190 cardholders ÷ 12.

Next door

Libraries next door

Northampton borrows the most per resident of the 4 towns here. Tap a town to see its library.

12+ loans per resident8–124–8Under 4No library / shared system
TownLibraryLoans per residentHoursCivic life
NorthamptonForbes Library fine-free14.753A+
HadleyHadley Public Library fine-free11.734A
HatfieldHatfield Public Library fine-free8.329A−
EasthamptonEasthampton Public Library fine-free6.551C−

Loans = print + digital items borrowed in the library’s fiscal year, per person it serves. — = no library of its own, a county or regional system (its numbers cover many towns), or no report. Civic life: — = not graded (unincorporated places, whose nonprofits can’t be placed by mailing address, or towns with fewer than two of the three inputs).

How to read these numbers

What this data can and can’t tell you

From the Public Libraries Survey, fiscal year 2024.

  • Digital loans not reported. Massachusetts libraries often don’t report e-book loans, so borrowing here is print only.

Hours are the survey’s yearly average; libraries are compared with others serving about as many people. How TownRatings uses library figures →

Questions about the library and civic life in Northampton

Does Northampton have a public library?

Yes. Forbes Library, 20 West St., serves Northampton’s 23,462 residents (the survey’s count) and is open about 53 hours a week, averaged over the year.

Is Forbes Library fine-free? Does it lend e-books?

Yes to both: no late fees, and e-books, audiobooks and research databases with a card (the library’s 2024 survey report).

How busy is Northampton’s library?

It logged 8.5 visits and lent 14.7 print items per resident in 2024, against a typical 3.1 visits for libraries serving 10,000 to 25,000 people.

What is Northampton’s civic life grade?

A+ Northampton is among the top 1% of U.S. towns on civic life, #4 of 283 in Massachusetts. The grade combines library visits per resident, community nonprofits per 1,000 residents and the share of adults 25–44 in volunteering groups. It’s a character grade, so it isn’t part of the overall grade. How it works.

Book talk

Reading, story times and the library in Northampton.

Town Square →
Start a conversation

Libraries: Institute of Museum and Library Services, Public Libraries Survey, fiscal year 2024. Each library reports its own numbers. Distances are straight-line from the town center. “What your card is worth” uses typical retail prices and is an estimate, not an official figure.