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Portland Main Street facing town hall, 2022-4-15Photo: Artsistra · CC BY-SA 4.0
Portland Public Library

Portland’s library lends 10 print items per resident, against a typical 3.8 for libraries its size

Portland Public Library serves Portland’s 9,428 residents. Last year it lent 111K books, movies and e-books and logged 49K visits.

20 Freestone Ave., Portland 06480 · about 49 hours a week
B+Civic lifeAhead of 66% of U.S. towns · #63 of 155 in Connecticut. Library visits, nonprofits and volunteering.
Borrowed a year
111K
11.8 per resident
Visits a year
49K
5.2 per resident · Above typical (3)
Programs & events
366
about 7 a week · 7,394 attended
Cardholders
34%
3,194 cards
Open
49 hrs
a week
In brief

What Portland’s library is like

Portland is a town of borrowers

Portland Public Library lends 10 print items per resident, against a typical 3.8 for libraries serving 2,500 to 10,000 people, more than 92% of similar-size libraries. What people borrow ↓

Still charges late fines, unlike its neighbors

Portland Public Library charges late fines on some overdue items. All four libraries in neighboring towns have dropped them. What your card is worth ↓

Portland out-borrows every town next door

At 11.8 loans per resident, Portland leads the five towns here. The closest is Glastonbury, at 11.0. Libraries next door ↓

Kids borrow more here than almost anywhere

Children’s books and media are 39% of print loans, and kids’ borrowing per resident is higher than at 86% of similar-size libraries. That works out to about 18 items per child in Portland last year. Kids & programs ↓

This summary is written from the numbers on this page. Numbers are the library’s own report to the Public Libraries Survey, fiscal year 2024.

Civic life grade

What’s behind Portland’s civic life grade

On library visits, community nonprofits and volunteering, Portland is ahead of 66% of U.S. towns, #63 of 155 in Connecticut. Library visits hold the grade up; the share of younger adults in volunteering groups pulls it down.

B+
Civic lifeA character grade: shown, never part of Portland’s overall grade.
All U.S. towns we grade (17,556)Ahead of 66%
FewerMore
Connecticut towns we grade (155)Ahead of 60%
U.S. towns with similar incomes, $89K–$149K (4,695)Ahead of 70%

Civic life counts registered nonprofits, library visits and online volunteering groups, so it can miss civic life that runs through congregations, mutual aid or neighbors looking out for each other.

How sure. Graded on any two of the three inputs instead, the letter would range from B− to B+. Portland is small (9,449 residents), so a few dozen organizations or visits move its per-resident figures; the volunteering share is a 2022 estimate from Facebook users aged 25–44.

Library visits: IMLS Public Libraries Survey, FY2024. Nonprofits: IRS Exempt Organizations Business Master File, October 2026. Volunteering: Social Capital Atlas (Opportunity Insights), from data by Meta Platforms, Inc.; Chetty et al., Nature 2022. How TownRatings grades civic life →

Places to belong

44 community nonprofits are registered in Portland

4.7 per 1,000 residents, against a U.S. town median of 3.7. The largest group: youth, sports & recreation.

Community nonprofits, by kind

Arts & culture30.33 per 1,000 · U.S. towns 0.24
Youth, sports & recreation70.74 per 1,000 · U.S. towns 0.52
Civic groups, clubs & veterans60.64 per 1,000 · U.S. towns 0.74
Human services60.64 per 1,000 · U.S. towns 0.59
Education50.53 per 1,000 · U.S. towns 0.43
Health10.11 per 1,000 · U.S. towns 0.16
Environment & animals40.43 per 1,000 · U.S. towns 0.17
Other121.28 per 1,000 · U.S. towns 0.47

Counted from the IRS list of tax-exempt organizations by mailing address (fractions where a ZIP code spans towns). Congregations are counted apart (4 here), since whether a church registers depends on its denomination, not the town.

Volunteering

7.0%

7.0% of Portland’s Facebook users aged 25–44 belong to a volunteering or activism group, against 7.5% in the typical Connecticut town and 7.5% nationally.

Volunteering: Social Capital Atlas (Opportunity Insights), from data by Meta Platforms, Inc.; Chetty et al., Nature 2022. ZIP-code figures, weighted by where Portland’s residents live; 2022.

★ What stands out · What people borrow

Mostly books and media off the shelf

111K loans last year: print, kids’ and digital.

111Kloans
Books & media (adults) 52%Kids’ books & media 34%E-books, audio & streaming 14%
How hard the shelves work
1.4×

Each of the 71K books and other items on the shelves went out about 1.4 time last year, on average.

From your couch

15,071 e-books, e-audiobooks and streams last year. Borrow from home with your card, plus research databases: courses, journals, genealogy and more.

How it compares

Ahead of most similar-size libraries on 7 of 8 measures

Per resident, against libraries serving 2,500 to 10,000 people across the U.S.

Visits per resident 5.2 visits · typical 3Higher than 76%
Borrowing per resident 10.2 print items · typical 3.8Top 10%
Digital borrowing 1.6 e-items · typical 1Higher than 68%
Kids’ borrowing 4 kids’ items · typical 1.6Higher than 86%
Program attendance 0.8 attendees · typical 0.5Higher than 69%
Programs offered 38.8 per 1,000 residents · typical 34Higher than 56%
Cardholders 34% of residents · typical 42%Lower than 63%
Spending $82 per resident · typical $43Higher than 84%
Fewer per residentMore per resident
Ranked in CT#34Most-used librariesof 123 towns
#20Most library borrowingof 123 towns
#38Best libraries for kidsof 123 towns
Size group

Portland Public Library serves 9,428 people, so it’s measured against U.S. libraries serving 2,500 to 10,000.

A year at the library

Every hour the doors are open, about 43 items go out

Fiscal year 2024. The library’s own count.

49K
visits
5.2 per resident
111K
loans, print + digital
11.8 per resident
366
programs & events
7,394 attended
3,194
library cards
34% of people served
Every open hour43items borrowed
Every week142people at a program
Every week937visits
8 staff (full-time equivalent)12 public computers71K books & media on the shelves
Kids & programs

About 3 kids’ programs a week

Story times, clubs, classes and events, by who they’re for.

Schools in Portland →

Programs last year by age group

Ages 0–596
Ages 6–1182
Teens36
Adults124
All ages28
Little ones
1.8

story times and programs a week for ages 0–5, on average.

Kids’ books
18

children’s books and media borrowed per child under 18 in Portland last year.

7,394
people at programs
366
programs
The building

Find it

Portland Public Library, 20 Freestone Ave., Portland.

49
hours open a week
17,000
square feet
71K
books & media
With a card

E-books and audiobooks from home. Loans renew on their own if no one’s waiting. Research databases: courses, journals, genealogy.

New in Portland? The Handbook →

Hours are the survey’s yearly average. Check the library’s own site for today’s hours.

What your card is worth

For every $1 it spends, the library lends about $2.26 worth

Set what you’d borrow in a month. It starts at what the average Portland cardholder borrows.

In a month I’d use…
Books$17 each
2
Kids’ books$12 each
1
E-books & audio$15 each
0
Movies & music$4 each
0
Programs & classes$10 a program
0
Computer & Wi-Fi$3 a session
0
Your card saves you about
$552
a year at retail prices · $46 a month

Who pays for it
$82 per resident a year

Typical for a library this size: $43. Operating budget $775K.

Local taxes 95%State 1%Federal 0%Gifts & other 3%

Last year the library lent and hosted about $1.7M worth of books, e-books, programs and Wi-Fi on a $775K budget.

Late fines apply to some overdue items.

Retail prices are typical, rounded down: a new book $17, a kids’ book $12, an e-book or e-audiobook $15, a movie rental $4, a class or program $10, a computer or Wi-Fi session $3. The average cardholder’s month = the library’s yearly loans, attendance and Wi-Fi sessions ÷ its 3,194 cardholders ÷ 12.

Next door

Libraries next door

Portland borrows the most per resident of the 5 towns here. Tap a town to see its library.

12+ loans per resident8–124–8Under 4No library / shared system
TownLibraryLoans per residentHoursCivic life
PortlandPortland Public Library11.849B+
GlastonburyWelles-Turner Memorial Library fine-free11.064B−
CromwellCromwell Belden Public Library fine-free8.850B−
East HamptonEast Hampton Public Library fine-free8.249A−
MiddletownRussell Library fine-free5.560B−

Loans = print + digital items borrowed in the library’s fiscal year, per person it serves. — = no library of its own, a county or regional system (its numbers cover many towns), or no report. Civic life: — = not graded (unincorporated places, whose nonprofits can’t be placed by mailing address, or towns with fewer than two of the three inputs).

How to read these numbers

What this data can and can’t tell you

From the Public Libraries Survey, fiscal year 2024.

  • The library’s own count. Libraries report their own visits, loans and programs. A library that didn’t respond keeps its address and hours here, with no numbers.

Hours are the survey’s yearly average; libraries are compared with others serving about as many people. How TownRatings uses library figures →

Questions about the library and civic life in Portland

Does Portland have a public library?

Yes. Portland Public Library, 20 Freestone Ave., serves Portland’s 9,428 residents (the survey’s count) and is open about 49 hours a week, averaged over the year.

Is Portland Public Library fine-free? Does it lend e-books?

It charges late fines on some overdue items, and it lends e-books and audiobooks with a card (the library’s 2024 survey report).

How busy is Portland’s library?

It logged 5.2 visits and lent 11.8 items per resident in 2024, against a typical 3 visits for libraries serving 2,500 to 10,000 people.

What is Portland’s civic life grade?

B+ Portland is ahead of 66% of U.S. towns on civic life, #63 of 155 in Connecticut. The grade combines library visits per resident, community nonprofits per 1,000 residents and the share of adults 25–44 in volunteering groups. It’s a character grade, so it isn’t part of the overall grade. How it works.

Book talk

Reading, story times and the library in Portland.

Town Square →
Start a conversation

Libraries: Institute of Museum and Library Services, Public Libraries Survey, fiscal year 2024. Each library reports its own numbers. Distances are straight-line from the town center. “What your card is worth” uses typical retail prices and is an estimate, not an official figure.